Hotel berhampiran Giardini di Via Dei Bassi, Florence

Best Western Plus CHC Florence has the best, friendliest, kindest employees, probably in the world. The breakfast is excellent, a buffet with great variety and service. The rooms are comfortable, well stocked, and very clean. The area is lively and convenient, has lots of choices for transportation, dining, and many businesses. It's about 5 minutes from the airport by car, and 2 stops by public transportation My mom happened to have an emergency while we were staying at BW for vacation, which forced me to extend my stay for 19 days. Even though the hotel was full, front desk staff accommodated me, and helped me in every way they could with tips, directions, everything I needed. Employees from the restaurant even took me out to dinner on my birthday. When I was leaving, one of the hotel executives offered me a ride to the airport My most sincere appreciation to: Giuseppe, Alessio, Antonello, Ana Gabriella, Luca, Nicholas, Lorenzo, Maylen, Tamara, Georgia, Yenima, Irma, Oscar...

見た目でだいぶ損をしているホテルだと思います。 あまりに賑やかすぎる外観ゆえに、変なホテルだと思われそうですが 内装は非常に清潔で、とても快適なホテルです。 共用スペースも広く、自動販売機もあって便利です。 他の宿泊者の方々の民度も高く、常識のあるしっかりした方が多いので 迷惑な滞在客によって不快な思いをすることもないでしょう。 フィレンツェ中心部のホテルは、とんでもなく高額だったり 価格に見合った設備とはいいがたいものが多いので 個人的には、移動時間を多少掛けたとしても このホテルを起点にした方がいいように感じました。

It is very good option to stay in Florence. Even though I stayed in a room with 8 beds, it was very comfortable. Clean, very nice, recommended. The location and cleanliness are very good. I can say that I wish I had stayed here for both nights.

The worst Hilton. First of all, the second day I arrived the hotel had no service because they were doing work. What kind of a hotel does service and shuts down everything while guests are there?! Second of all, most of the staff and one of the bartenders are very rude. They do not want to help you. They are angry. This is supposed to be a business in hospitality. This hotel is quite the opposite of everything hospitality means. Third, when asking for full service on your room sometimes they do it and you have to keep reminding them. Fourth, someone was smoking in one of the rooms and every single guest is alerted of with an alarm in their rooms which I get if it was an actual fire. They have no business center with a computer which is unheard of. Everything in your room is controlled by your key card. Lights, electricity, everything. The ac is awful. It’s freezing and you cannot control it. It’s super hot outside and then an ice chest in your room. You can get sick in that environment. The showers have mold in the cracks. You can’t even ask them simple things like when if the bar open for coffee without being yelled at. They have a condescending bar tender who stresses out and yells at you claiming there is only one of him. That’s false. There are 2-3 others and he acts like he is working in a real bar. He’s not a bartender. In the states the bartenders are super busy and yet, they continue to have smiles on their faces and accommodate what you want. This is the worst hotel I have ever been to and will never go again. They charge for everything. No complimentary coffee and just overall rudeness. In the middle of nowhere. The toilets don’t work. Their coffee machine in the room is not a coffee machine. It’s a water machine that heats up water and they don’t tell you anywhere that you need to turn it off after 2 minutes. So if you stay here, turn it off after two minutes or else it will spill all over. I will do my research next time on hotels and will not fly into Florence next time.

位置很好，步行就可到那幾個景點，廣場附近很多大牌的店，房間布置也很nice，打破了我對非全球酒店的片麪認識。可以推薦。

Review of Hotel Firenze 2000 which also goes by Youth Hotel Firenze 2000. WARNING! Do not go to this “hotel”! I travel around the world and stay in hotels of various star ratings but I have never stayed in a hotel as bad as this one. Where shall I begin? It is a 2-star hotel, so my expectations were not high. I wanted clean and safe. To begin with, I was required to wire transfer from the bank the entire amount of the hotel stay, including the taxes. I reserved 7 rooms for 12 people. The cost was the same as the 4-star hotels, but I couldn’t get 7 rooms. Then, as I requested that 6 of the rooms have twin beds instead of one larger one, I was charged an extra $50 per night, per room. That was a total of $600 for 2 nights. (I was charged in Euros but it was similar to dollars.) When we arrived, we saw that all of the beds in all of the rooms were twin beds. Some were pushed together to make a larger bed. When I complained, I was told that some of the rooms were upgraded. The upgrade was 2 twin beds pushed together and a cot as the second bed. If you are required to stay at this hotel, do not pay extra for twin beds. It is all they have! I asked for the $600 back because they were all twin beds but was told no. By the way, they were all hard as a rock and looked like they were from the 1960s child’s bedroom and well worn. The tile floors looked stained with dirt. One of the rooms had a shower that had black mold around the bottom edges of the shower. The people in that room thought it was safer to just not shower. When I brought it to the attention of Aldo, who I believe is the manager, he said it is the silicone. I told him that silicone is not black and that it is mold. He claimed to not understand what I was saying. The mold was around the whole bottom perimeter of the shower. His response is that this is the best 2-star hotel. Nope! We proceeded to the next room where the toilet would not properly flush. He took the lid of the tank off and said it is broke and just take the tank lid off to flush. I told his that this was unacceptable but was told there was nothing he could do. Another incident occurred in the middle of the night. There was a room in the hotel with a crying child and a barking dog, apparently without an adult. I didn’t find out about this until the next day from the people in that hallway who were kept up for hours. I don’t know why the hotel staff didn’t contact the police and let this persist for hours but it ruined the next day for many people because they were exhausted. There is not an elevator so be aware that you will have to carry your luggage up the stairs. Some rooms have no windows. When asked twice to call taxis, each time it was a challenge. I don’t know if it was the system they use but I didn’t have any trouble in any other areas. I asked for two large taxis about 1 hour before we needed them but they didn’t call them until we needed to leave and then proceeded to tell me it was the taxi company’s fault. We had to

The rooms are awful. They are dirty, tiny and once again dirty. The lobby smells like worms. The rooms smell like humidity. The walls are not soundproof at all even when we are talking we can be heard to the nearby rooms. There are 5 outlets in total. Well only 2 of them work. One of them makes a noice like something is being fried and the others just does not work at all. The wifi is not working. One of the most important problems and it's not the last one. Some rooms don't have warm water and some others don't have water at all. On some doors the locks don't work which means that there is no privacy at all. There is hair on the hundred years old towels. The elevator is olso 100years old if you get stuck in there you are convicted to death. The sheets stink. What a wonderful experience .(not)

Hotel de diseño moderno y funcional. El hotel no está en el centro, está más cerca del aeropuerto, que del centro de la ciudad. Tienes un tranvía (número 2) a 3 minutos andando que te lleva hasta el centro (unitá), y que pasa por la estación de Sta. Maria Novella. Si es como nuestro caso, un viaje con no mucho tiempo de antelación en fechas muy concurridas (semana santa), puede ser una solución a la escasa disponibilidad del centro, aunque tampoco va a ser barato si hay una alta demanda. Las habitaciones son de un tamaño correcto, el estándar de unos 15m2 que encontramos en muchos hoteles. La decoración es moderna y funcional, y su limpieza es muy buena. Las camas eran cómodas y bastante amplias. En la habitación cuentas con todo lo necesario: buen wifi, una nevera, hervidor de agua... El personal del hotel es amable y servicial, especialmente el chico de barba que atendía por la tarde noche. Todavía recuerdo nuestra charla sobre la manera de tom**** las normas de circulación de los italianos. La zona, es una zona residencial y en la que se no se aprecian ruidos y molestias por las noches. En la zona hay varios supermercados (un lidl y un carrefour al lado) y varios sitios para comer algo. El restaurante movida, a 5 minutos a pie, es recomendable para comer una pizza

Great hotel that is very well located, its within walking distance of all the most famous places in Florence. The staff is very friendly and helpful, and the lobby of the hotel is beautiful. We found the room and the bed in particular very comfortable. The food served in the breakfast is very good. Our only suggestion is to improve the wifi service, the internet was very slow and sometimes it disconnected. Everything else was perfect, we definitely recommend it.