Hotel berhampiran The Costume Gallery, Florence

We had a wonderful stay in early July; our room was climate controlled which was very helpful in the heat. Charming room, very clean and quiet. Lovely and very helpful staff member make check-in very easy and provided lots of recommendations. Great location, close to great restaurants and coffee shops. Looking forward to staying here again!

Perfekt ausgestattetes Apartment im Dachgeschoß direkt am Piazza Repubblica mit Dachterrasse. Moderne und stylische Einrichtung, eine Glasdusche trennt Schlaf- und Wohnbereich. Separates Badezimmer vorhanden, außerdem kleine Küchenzeile mit Kühlschrank. Das Highlight ist die kleine Dachterasse mit Ausblick auf den Dom und Piazza Repubblica - außerdem kann man praktisch den Besuchern der Rooftopbar schräg gegenüber praktisch zuprosten (ca. 50m Sichtweite). Das Apartment haben wir sauber vorgefunden, es wird alle 2 Tage geputzt. Supermarkt, Restaurants und alle Sehenswürdigkeiten in unmittelbarer Nähe zu erlaufen. Wir würden es bei unserem nächsten Besuch wieder buchen, da wir die Möglichkeit der Dachterrasse intensiv zum Frühstücken und abendlichem Drink genutzt haben. Frühstück ist zusätzlich buchbar, wir haben es uns jedoch selbst gestaltet dank nahen Supermärkten und vorhandener Küche mit Toaster und Kaffeemaschine. Zum Einchecken meldet man sich an der Rezeption im Erdgeschoß des Bürogebäudes, diese rufen dann einen Mitarbeiter des Vermieters herbei, nach ca. 10 Minuten Wartezeit war ein sehr freundlicher und hilfsbereiter junger Mann vor Ort, der uns ausführlich alle Details des Apartments gezeigt und erklärt hat (in englischer Sprache). Es gibt einen Nachteil, den man nicht verschweigen darf: Wir hatten das rechte Apartment (das welches zum Piazzo Repubblica hin liegt) und leider führt direkt über das Apartment und daneben ein Lüftungsschacht vorbei, der Tag und Nacht rauscht. Manchmal stärker, manchmal schwächer. Ganz extrem laut war es in der Nacht vom Sonntag auf Montag, wahrscheinlich wurden da alles Klimaanlagen für die Büros in den anderen Stockwerken des Gebäudes für den Montag gestartet. Also d.h. das Apartment eignet sich nicht für jemanden mit leichtem Schlaf und Ruhebedürfnis. Wie die Situation in den anderen Apartments (insg. 3 oder 4) ist, kann ich nicht beurteilen.

On the plus side, it is close to the train station (10 minute walk), it's a relative modern hotel with staffed reception area, great breakfast, two elevators, room was basic but comfortable, large bathroom. My main complaint was that the A/C was NOT working, when I complained, I was told hotel was full, so I couldn't change room. Their solution was to send up a fan. Luckyly we went in early May so weather was still cool, our room was over looking the inside patio, we had to sleep with the window open, so we didn't have a noise issue. But a/c not working is unacceptable! Major attraction were within walking distance (15-20) minutes, we are in mid 60's so took a rest halfway. We always sat at the Piazza di Santa Maria Novella which is a beautiful plaza! We has a couple of meals at the local pizzeria/Osteria MASO, a 2 minute walk, reasonable prices, good food, great service. Average price for 4 night stay, including IVA tax, but not the mandatory city tax was $ 180 a night, including breakfast.

very close to the sm firenze station and easy to walk to everywhere. standing shower, but the tile and floor is a bit dirty. Close to the santa maria novella church

We love this hotel! Super nice staffs and extraordinary services. The location is perfect because it’s a few mins walking distance away from Centrale train station. They also have a nice balcony for people to use. Lovely hotel! Will come back again!!

I had problems trying to find a hotel in Florence at short notice and ended up booking a room at this hotel. First I should explain that this hotel is on the second and third floor of a building. I was given a room by the stairs, which by the way are made of wood I think, so the noise of people going up and down was terrible. There is a lift, but it will only take you from the ground floor to the reception, so if you have a suitcase and you are given a room on the third floor, you have to drag it up the stairs, near to where my room was. My room was big enough, with 2 single beds, and a bathroom almost the same side of the room, painted in red! and very dark, even with the light on. The room and bathroom were clean and my linen and towels were changed every day. Breakfast was good, plenty of choice, eggs, cereal, fresh fruit, cheese, cold meat, etc. Unfortunately the reception area was dirty. There are 2 or 3 settees with a material cover, which has not been washed for some time. The location of this hotel is excellent. 15 mns to the Duomo and 30 mns to the Ponte Vecchio. The guys at the reception were very helpful, polite and one of them, on the night shift, (regrettably I did not ask his name) never stopped smiling. Great service. Would I recommend this hotel? Yes but make sure you are giving a room away from the stairs.

We arrived at the hotel pretty late as we were travelling from Rome. Gabriele was pretty prompt and sent us all the necessary information ahead of our arrival as the reception service was until 3pm on Sunday. The room was surprisingly nice and clean, and indeed exceeded our expectation. Even though for just a night I thought this was a pretty good one. Nearby hotel has a nice pasta restaurant Al Peposo, just need to walk about 10 mins. Day time you can just walk towards town areas, you won’t get bored with the surroundings.

I am not writing this type of reviews often, but unfortunately this time I have to in order to reflect the reality about this hotel. Prior to this hotel we stayed at another hotel in Rome also 4-star that we really enjoyed (price level and distance from city center was similar). Firstly, I would like to point out that this hotel, even though it has 4 stars, cannot be considered to be a European-level 4-star hotel at all, at maximum a refurbished 3-star hotel. Given the price and its location, I would like to tell you straight, it is quite expensive for what you get, especially given the further circumstances described below. Secondly, I have not read many negative reviews regarding the noise level, but would like to shed some light on that. Even though we asked for a quiet room, we got the room facing the hotel parking and front road. I cannot say that there was a lot of noise from the road, but you could definitely hear cars from the road. But the biggest problem is the noise insultaion, or more precisely its complete absence. We could hear our neighbours talking in the other room like they were in our room. Our neighbours were awake until late night and we could hear them receiving messages while chatting on the phone and it seemed like the phone was vibrating each time near your ear. There was also noise from outside and other neighbours (it was partially not clear where it was coming from), so overall an awful experience also given the fact that each room has roller blinds and some people are using them at night and each time you can hear the mechanism working (it is quite loud). When people flush in other rooms, it sounds like it starts raining heavily. To sum up, insulation is really bad. Thirdly, the room was furbished at the level of refurbished 3-star hotel, the old hairdriers from the 20th century, only one card key, thus you cannot leave the AC on when you leave the room. Room was not ventilated at all once we arrived, so it was very hot to sleep and smell was not very pleasant. Breakfast at the level of 3-star hotel maximum and they do not let people finish their breakfast telling at 9:55am that you have to leave in 5 minutes since the breakfast time ends at 10am. As a cherry on the tart, when we were leaving we were told that the water in the room was not complimentary when we arrived, even though we did not found anywhere information with pricing of water in the room. When I asked where we could find price list for water in the room, as I belive it should be clearly placed in a visible spot, the person at reception firstly insulted us in Italian (not knowing that we speak Italian) and then just answered arrogantly ”it is in the room”, showing that he does not want to speak with us. Unbelievable and unacceptable behaviour from staff, you are paying them for being treated in such a manner... Overall, I understand that Florence is an expensive and crowded city, but in this instance when we unfortunately had only extremely negativ

Really like this hotel! The amenities are great and there are shuttle bus for travel destinations. The restaurant inside the hotel area is also cheap and nice.