Hotel Foca Mahallesi dengan Gim

Temizliği yemekleri eğlencesi aktiviteleri çalışanları harika. Özellikle çalışanlar güler yüzlü ilgililer çok kaliteli zaman geçirdiğim için mutlu olarak ayrıldım.Gönül rahatlığı ile tercih edilebilir. Hayrettin Beye ilgisi ve yardımları için teşekkür ederiz.

I arrived at this hotel to the news that I was not allocated a room in the hotel as I was lead to believe I would be when booking the hotel as I needed an elevator. If I was allocated an upstairs room due to my medical condition and use of wheely-walker aide. Instead being told I was in their annex across the road. They said that there was stairs that I would have to climb to get upto the 1st level room, but they would try and put me into a room in the main hotel. I was advised to check with them for three continuous days in a row without ever being given the room as they said they would do. Despite me explaining how difficult I was finding using the stairs getting up and down and that I have also lost my balance and nearly fallen on several occasions. On my last attempt to try and have the issue resolved I inquired if I would be refunded if I left to go to another hotel and I was told to deal with the company I booked with, but issues with my phone have caused this to be a further problem. I also told them I would sue them around the room and any fall or injury that might occur and I was told ”we said that we would try to accommodate you in the hotel because we saw you using your walker as a way to try and help, we have provided a room as was required in your booking”. I have no issue with the room being an economy room and know that was what I booked, but I was in no part of the booking advised it was in an annex with no elevator. I would not have made the booking if I had know this was the case. Other things. Had booked bed and breakfast. Was quicly put off evening going to their dining room due to so.e of the lack of hygiene observed and kids using their hands touching through or grabbing food instead if using provided utensils to take their food items. And adults picking up and throwing around on the bread table the bread others were expected to eat. Was not cut by gloved staff member and put in individual bread baskets for each person to take, like was done in my last hotel stay here in Ölüdeniz for two weeks, before coming to this hotel. Overall the support, care or help shown by the staff was appalling and the hygiene definitely left a lot to be desired. Would definitely advise anyone with mobility issues to avoid this place at all costs. Definitely lacking in disability accessibility. Even the live was barely big enough to take myself and my walker up to the dining room on the couple of occasions I did before I observed the hygiene standards. Definitely won't be staying the booked two weeks. A complete waste of money. My advise bypass this hotel. Much better hotels in close proximity if you want to be in this area of Fethiye/çalış.