Hotel Dengan bar di Sinaloa, Mexico

The hotel is part of the Balderama group which runs the Copper Canyon tours. The hotel is old and needs a bit of renovation. The staff is helpful but not particularly fluent in English. The had no problems storing our luggage after check out. There is a room (business centre) on the first floor that we could relax in and wait for our departure. The breakfast was good food but the service was chaotic. The dining room was very noisy. 

The hotel was exactly what we were hoping for. The gardens were gorgeous and the pool was lovely. The staff spoke some basic English which was very helpful for us. The room was very cute. There was a free shuttle that dropped us off at the train station which was very helpful. We definitely would stay again!

Although the facilities are a bit old, it is understandable considering its history of more than 80 years. Almost perfect location: walking distance from the main attractions in the old town, with unparalleled sea views. The staff is very friendly. Breakfast is not rich, but the dining environment is very comfortable. If I have to mention one flaw, the music on the street in front of the hotel is too loud on weekend nights.

Nice and big room. Staff super friendly. Despite I would not recommend the tours sold at site (in particular Isla de la Piedra one). Swimming pool water was surprisingly cold the night we tried it.

The location is in front the Mazatlan Malecon, near to the beach, crossing the street, the pool has a good shape and clean, the breakfast is simple but delicious and the room has the enough to rest.

The hotel staff were very empathetic, very good receptionists. The guards are very friendly. The pool and jacuzzi are very comfortable and have warm water. If you can go to the beach. I didn't get to try the hotel food.

Clean, beautiful, near the beach, good service, hot water bathroom and comfortable beds, a little hard cocktails, breakfast included my reservation wasn't so good, it's better to eat out if you want something special, The hotel is very comfortable and comfortable, but it is very comfortable and comfortable.

At our check-in took 45minutes, A/C in room was extremely noisy, broken sink, no acces to WiFi, (WiFi is offered by hotel), We was 3 persons, towels enough for 2p every day, we need to request extra shampoo and towels every day, only 1 key card for the room(no second key available), slow elevator. Bathroom no handicap accessible, minimum control on noise in the hallway. These was not a good experience, pay for 4 people, we only arrived 3p. Hotel refuse to provide credit back

Excellent customer service. They provide us with useful information that we didn’t know we needed. Everyone was extremely kind and good at their job.

Good and close to airport , rooms is big the food is delicious and good services