Hotel 3 Bintang di Forest Row

Staying at The Brambletye is not a nice experience. The corridors upstairs were lined with bags of laundry, the room smelled intensely of bleach covering up mould and their is no one to welcome you. The staff seem surely. We booked for a late arrival on a Friday night and found out that we could not under any circumstances arrive a minute after 11pm that no one would be there and that we would not get a refund. Because we could not get guarantee our arrive before 11pm we had to stay in London and were charged the cost of two rooms. The manager said we told you that there is no check in after 11 when you booked. Poor and disinterested staff + black mould + no food + plain old lack of welcome makes this a very poor choice of hotel for your stay in Forest Row. Go to The Swan or one of the many airbnbs.

My husband and I were fortunate enough to have a Carers Spa Day which this hotel offers through Care for Carers. We had a blissful day or Rest & Relaxation, swam in the calm, quiet pool and enjoyed an absolutely delicious lunch. We then had amazing treatments, mine was done by Beatrice who not only left me feeling rejuvenated by her energy and warmth gave me the pick up I really needed. The food was outstanding, and the chef adapted it to gluten free for me. All the staff were welcoming and friendly. This is the calm, intimate, peaceful spa I've been to. Thank you so much for proving us with the time out that we needed.

Everything was just as it should be. Online check-in and check-out was very easy, the room was quiet and very comfortable and breakfast was first class. The staff were very professional. Excellent value for money and we will definitely stay again.