Semak hotel eksklusif ini untuk perjalanan anda

Terokai Ulasan Tetamu Hotel di Fort Walton Beach

Candlewood Suites FT Walton Bch - Hurlburt Area
4.2/562 Ulasan
We stayed here for a week long softball tournament. Our first time at this hotel and our last. For the most part the hotel it self was nice and clean. Our HUGE problem we had was with an issue with an additional charge that came off of our account the day before check out. I saw it early Friday morning went down to the front desk to discuss. The ”acting” General mgr was there and I explained what was going on and showed her on my account the charges. She told me that she was going to email the manager (owner) and she would get back to me. I told her I wanted to try to get it resolved because it was a Friday and we were leaving the next day and I didn't want to get back to Texas and not have it fixed. She said she understood and would get back to me. I waited a few hours and did not hear anything. I went down and she said that she was waiting to hear back from the owner about it and she would let me know. I waited again and now it's after 3. My daughter had a game and we had to leave so I stopped by the front desk again and I explained to her that the day was almost done and I had not heard anything. She said that she was emailing the owner again now and that she would call me back in a little while and let me know what she said. Guess what?! No one called me. I called the hotel now it's almost 5 and the young man at the desk had no idea what I was talking about. She had left for the day and did not call me and did not tell him anything about it at all. I had to explain it all over again and he was trying to figure it out for us. Long story short. I am just posting this now because the money just released 31 days later. I spoke with Kerry multiple times each time she was going to email and call me back and never did. I had to leave messages for her and she stopped even responding. My bank said if they wrote a letter saying that we did not owe them anything that they would release the hold within 48 hours. She said that she had to get an okay from the owner and gave me the email address for the owner as well. I emailed her 3 times to ask her to help me with this and never got 1 email back. I told Kerry if she was the acting gm that she should be able to write something saying our balance was clear and help us out but she said she couldn't with out the owners ok. We were not asking for free nights or to be reimbursed for anything. Just asking them to help us with the letter to be able to use the money that was on hold. It took 31 days because they could not respond or get a letter written for us. We will use our money somewhere else in the future since it was such a bother to try to help us get this fixed. VERY VERY DISAPPOINTED in the way that I was blown off by Kerry. It may not have been a big deal to them because they had been paid. But it was a big deal to us when we needed to be able to use the almost 800 dollars that was on hold and we couldn't.
La Quinta Inn & Suites by Wyndham Fort Walton Beach
4.3/5103 Ulasan
Rooms are usually very clean. However this time around there were ants literally everywhere!! The bathroom the side tables and the tv stands! There were so many ants I had to buy ant dust to attempt to get rid of them. It’s hard to sleep comfortably when you’re surrounded by little red ants in the room. That issue needs to be fixed before I stay there again. The rooms are still clean and the staff is amazing but the bugs have to go! Especially when the price is 95$ per night.
Four Points by Sheraton Destin-Fort Walton Beach
4.3/560 Ulasan
The view from our room of the beach was absolutely beautiful and came complete with a large balcony to sit at and enjoy. Big bed, fridge freezer, microwave...what more could you want! I was nervous having read other reviews but our room was spotless. The staff were all so nice, I'd go as far to say the friendliest, kindest and most genuine we've ever met. A special shout out to the outdoor bar tender and the fashion loving receptionist! (I'm so sorry I didn't get your names) You guys are an absolute asset to your employers. One of the most enjoyable stays we've ever had. Thank you all very much :)

Soalan Lazim

  • Bagaimanakah cara untuk menempah hotel di Trip.com?

    Untuk menempah hotel di Trip.com, masukkan sahaja destinasi, tarikh perjalanan dan bilangan tetamu pada halaman. Kemudian, cari hotel yang tersedia dan pilih hotel yang ingin ditempah. Ikuti gesaan untuk memasukkan maklumat pembayaran dan melengkapkan tempahan.

  • Bagaimanakah cara untuk mendapatkan tawaran hotel di Trip.com?

    Terdapat beberapa cara untuk mendapatkan hotel dengan harga berpatutan di Trip.com. Anda boleh kecilkan hasil carian dengan menapis hotel mengikut julat harga pilihan anda, atau anda boleh isih hasil carian mengikut harga untuk melihat pilihan yang paling murah dahulu.

  • Di manakah boleh saya temukan tawaran hotel di Trip.com?

    Trip.com menawarkan pelbagai pilihan tawaran dan promosi hotel yang tersedia sepanjang tahun. Anda boleh cari tawaran istimewa ini dengan mudah di halaman tawaran kami. Selain itu, jika anda ahli program kesetiaan kami, anda boleh log masuk ke akaun anda dan terokai kadar diskaun eksklusif di halaman senarai hotel.

  • Bagaimanakah cara mendapat harga yang lebih murah untuk hotel?

    Kadangkala lebih murah untuk menempah hotel pada pertengahan minggu, tetapi itu bergantung pada musim.

  • Berapa banyakkah hotel yang tersenarai di Trip.com?

    Terdapat lebih 5,000,000 hotel di lebih 230 negara atau rantau di Trip.com. Belum buat keputusan hotel mana untuk ditempah? Layari laman kami untuk mendapatkan ilham!

  • Bolehkah saya membatalkan atau mengubah tempahan hotel saya di Trip.com?

    Itu bergantung pada polisi hotel dan tarikh pembatalan. Sila semak bahagian polisi halaman hotel yang berkaitan. Untuk membatalkan atau mengubah tempahan anda, log masuk ke akaun Trip.com anda, pergi ke "Tempahan Saya", dan ikuti arahan.

  • Bagaimanakah cara untuk menghubungi perkhidmatan pelanggan Trip.com?

    Anda boleh menghubungi perkhidmatan pelanggan 24/7 Trip.com dengan mengunjungi Pusat Bantuan di Trip.com dan menghantar permintaan. Anda juga boleh menghubungi mereka melalui telefon atau khidmat sembang, bergantung pada lokasi anda.