Hotel Kolam air panas di Azores, Portugal

We stayed here for a night in the last week of April 2023 - though we booked this hotel because it mentioned 24 hour access to the park, when we went after the park closed it was not lit up, was quite dark so frankly we would not have been able to enjoy even the large main geothermal pool (we changed and went there, but didn’t even get in when we realized it could be dangerous due to the depth and lack of light), instead opting for a morning dip before the park opened. The rooms smelled a bit musty, and the bathrooms would get wet constantly because the shower “door” was glass that didn’t extend enough to prevent water splashing out so the bathroom mat would constantly get soaked - a pet peeve of mine. Keep in mind the restaurant there shuts early with the last order at 9, so when we got back from the town by 9:20 and wanted to have dinner, we were told to order “room service” - which meant we had to go down to the bar to order the food, pay and wait for it there, and bring the cart up to the room ourselves when it was ready. Not sure if this is the case also for room service order before 9pm. Though the Terra Nostra gardens are worth a visit, in hindsight I would have done it as a day trip, as there are other geothermal pools close by as well that are open until later ( 10:30/11 ), so no need to stay at this particular hotel unless you want access jacuzzis and geothermal pool before other guests can arrive. When we visited the jacuzzis were under scheduled maintenance work until June 2023 so perhaps this access in addition would have made the stay worth it.

Overall, I did enjoy my stay here and I would return. The staff was exceptional and really bent over backwards with a smile to ensure you were happy. The spa was lovely and I enjoyed having private hot springs as part of the hotel experience. The hot springs are 24 hours, so that can’t be beat. I also appreciated they let you do two nights (other places wanted three night minimums) so I could split my time on the island. The breakfast was a nice spread. They actually provided champagne with the drinks, which is more generous than other hotels. I did a dinner with them too that was good. The rooms themselves were modern and clean. My negatives were that it’s off a busy- ish road and, while I grabbed one of the last rooms, I didn’t appreciate that there would be rooms looking into a parking lot in what I was expecting to be a very serene/remote spot. I’d pay extra for a better view/side when booking. A couple notes: I was surprised that this small town is not very pedestrian friendly. There are very narrow sidewalks and a couple roads where drivers are whizzing by. The town needs more crosswalks and speed bumps. You’re better off with a car here. I was also told that if you tip on the receipt, the money goes to the hotel, which I’m hoping they disseminate, but not directly to the person helping you. I’d have some cash for tips … That said, no one ever appeared like they expected tips.

Excelente experiencia en Ponta Delgada. Pedro, Susana y las chicas que preparan el desayuno te tratan de manera excepcional. El hotel es muy limpio, las camas super comodas y todos las instalaciones modernas. Recomendamos fuertemente este lugar. Volveremos sin dudas! Esta ubicado en el lugar mas céntrico de todos y no deja de ser silencioso.

We stayed here for a night in the last week of April 2023 - though we booked this hotel because it mentioned 24 hour access to the park, when we went after the park closed it was not lit up, was quite dark so frankly we would not have been able to enjoy even the large main geothermal pool (we changed and went there, but didn’t even get in when we realized it could be dangerous due to the depth and lack of light), instead opting for a morning dip before the park opened. The rooms smelled a bit musty, and the bathrooms would get wet constantly because the shower “door” was glass that didn’t extend enough to prevent water splashing out so the bathroom mat would constantly get soaked - a pet peeve of mine. Keep in mind the restaurant there shuts early with the last order at 9, so when we got back from the town by 9:20 and wanted to have dinner, we were told to order “room service” - which meant we had to go down to the bar to order the food, pay and wait for it there, and bring the cart up to the room ourselves when it was ready. Not sure if this is the case also for room service order before 9pm. Though the Terra Nostra gardens are worth a visit, in hindsight I would have done it as a day trip, as there are other geothermal pools close by as well that are open until later ( 10:30/11 ), so no need to stay at this particular hotel unless you want access jacuzzis and geothermal pool before other guests can arrive. When we visited the jacuzzis were under scheduled maintenance work until June 2023 so perhaps this access in addition would have made the stay worth it.

Overall, I did enjoy my stay here and I would return. The staff was exceptional and really bent over backwards with a smile to ensure you were happy. The spa was lovely and I enjoyed having private hot springs as part of the hotel experience. The hot springs are 24 hours, so that can’t be beat. I also appreciated they let you do two nights (other places wanted three night minimums) so I could split my time on the island. The breakfast was a nice spread. They actually provided champagne with the drinks, which is more generous than other hotels. I did a dinner with them too that was good. The rooms themselves were modern and clean. My negatives were that it’s off a busy- ish road and, while I grabbed one of the last rooms, I didn’t appreciate that there would be rooms looking into a parking lot in what I was expecting to be a very serene/remote spot. I’d pay extra for a better view/side when booking. A couple notes: I was surprised that this small town is not very pedestrian friendly. There are very narrow sidewalks and a couple roads where drivers are whizzing by. The town needs more crosswalks and speed bumps. You’re better off with a car here. I was also told that if you tip on the receipt, the money goes to the hotel, which I’m hoping they disseminate, but not directly to the person helping you. I’d have some cash for tips … That said, no one ever appeared like they expected tips.

Excelente experiencia en Ponta Delgada. Pedro, Susana y las chicas que preparan el desayuno te tratan de manera excepcional. El hotel es muy limpio, las camas super comodas y todos las instalaciones modernas. Recomendamos fuertemente este lugar. Volveremos sin dudas! Esta ubicado en el lugar mas céntrico de todos y no deja de ser silencioso.

We stayed here for a night in the last week of April 2023 - though we booked this hotel because it mentioned 24 hour access to the park, when we went after the park closed it was not lit up, was quite dark so frankly we would not have been able to enjoy even the large main geothermal pool (we changed and went there, but didn’t even get in when we realized it could be dangerous due to the depth and lack of light), instead opting for a morning dip before the park opened. The rooms smelled a bit musty, and the bathrooms would get wet constantly because the shower “door” was glass that didn’t extend enough to prevent water splashing out so the bathroom mat would constantly get soaked - a pet peeve of mine. Keep in mind the restaurant there shuts early with the last order at 9, so when we got back from the town by 9:20 and wanted to have dinner, we were told to order “room service” - which meant we had to go down to the bar to order the food, pay and wait for it there, and bring the cart up to the room ourselves when it was ready. Not sure if this is the case also for room service order before 9pm. Though the Terra Nostra gardens are worth a visit, in hindsight I would have done it as a day trip, as there are other geothermal pools close by as well that are open until later ( 10:30/11 ), so no need to stay at this particular hotel unless you want access jacuzzis and geothermal pool before other guests can arrive. When we visited the jacuzzis were under scheduled maintenance work until June 2023 so perhaps this access in addition would have made the stay worth it.

Overall, I did enjoy my stay here and I would return. The staff was exceptional and really bent over backwards with a smile to ensure you were happy. The spa was lovely and I enjoyed having private hot springs as part of the hotel experience. The hot springs are 24 hours, so that can’t be beat. I also appreciated they let you do two nights (other places wanted three night minimums) so I could split my time on the island. The breakfast was a nice spread. They actually provided champagne with the drinks, which is more generous than other hotels. I did a dinner with them too that was good. The rooms themselves were modern and clean. My negatives were that it’s off a busy- ish road and, while I grabbed one of the last rooms, I didn’t appreciate that there would be rooms looking into a parking lot in what I was expecting to be a very serene/remote spot. I’d pay extra for a better view/side when booking. A couple notes: I was surprised that this small town is not very pedestrian friendly. There are very narrow sidewalks and a couple roads where drivers are whizzing by. The town needs more crosswalks and speed bumps. You’re better off with a car here. I was also told that if you tip on the receipt, the money goes to the hotel, which I’m hoping they disseminate, but not directly to the person helping you. I’d have some cash for tips … That said, no one ever appeared like they expected tips.

We stayed here for a night in the last week of April 2023 - though we booked this hotel because it mentioned 24 hour access to the park, when we went after the park closed it was not lit up, was quite dark so frankly we would not have been able to enjoy even the large main geothermal pool (we changed and went there, but didn’t even get in when we realized it could be dangerous due to the depth and lack of light), instead opting for a morning dip before the park opened. The rooms smelled a bit musty, and the bathrooms would get wet constantly because the shower “door” was glass that didn’t extend enough to prevent water splashing out so the bathroom mat would constantly get soaked - a pet peeve of mine. Keep in mind the restaurant there shuts early with the last order at 9, so when we got back from the town by 9:20 and wanted to have dinner, we were told to order “room service” - which meant we had to go down to the bar to order the food, pay and wait for it there, and bring the cart up to the room ourselves when it was ready. Not sure if this is the case also for room service order before 9pm. Though the Terra Nostra gardens are worth a visit, in hindsight I would have done it as a day trip, as there are other geothermal pools close by as well that are open until later ( 10:30/11 ), so no need to stay at this particular hotel unless you want access jacuzzis and geothermal pool before other guests can arrive. When we visited the jacuzzis were under scheduled maintenance work until June 2023 so perhaps this access in addition would have made the stay worth it.

Overall, I did enjoy my stay here and I would return. The staff was exceptional and really bent over backwards with a smile to ensure you were happy. The spa was lovely and I enjoyed having private hot springs as part of the hotel experience. The hot springs are 24 hours, so that can’t be beat. I also appreciated they let you do two nights (other places wanted three night minimums) so I could split my time on the island. The breakfast was a nice spread. They actually provided champagne with the drinks, which is more generous than other hotels. I did a dinner with them too that was good. The rooms themselves were modern and clean. My negatives were that it’s off a busy- ish road and, while I grabbed one of the last rooms, I didn’t appreciate that there would be rooms looking into a parking lot in what I was expecting to be a very serene/remote spot. I’d pay extra for a better view/side when booking. A couple notes: I was surprised that this small town is not very pedestrian friendly. There are very narrow sidewalks and a couple roads where drivers are whizzing by. The town needs more crosswalks and speed bumps. You’re better off with a car here. I was also told that if you tip on the receipt, the money goes to the hotel, which I’m hoping they disseminate, but not directly to the person helping you. I’d have some cash for tips … That said, no one ever appeared like they expected tips.