Terokai Ulasan Tetamu Hotel di Fort William

Inverlochy Castle Hotel
4.4/575 Ulasan
Inverlochy Castle was very disappointing and not worth the effort it takes to get there. The castle and guest rooms are dated and are in need of complete updating. After being shown our room which was in desperate need of a renovation, we asked to move to a different room - something to which I gather that they're unaccustomed. The new room, while an improvement, was in a different building so we had to trudge through the rain and mist for every meal. And the pathway was dark and not particularly well lit. When we inquired about the activities we realized that they were very limited, particularly in the fall months. And since we were without a car we felt stranded. Other than a walk through the grounds (which are quite beautiful) there isn't even a fitness center or small room to work out. So, if it's raining, which it often is, there's not too much to do. The staff, while pleasant and polite, was very young and inexperienced. They need to import senior, experienced and well-trained staff from other comparatively priced properties. Both sinks in the bathroom were clogged and the clock was not functioning. We did report this and one sink was unclogged by the staff, but the other repairs were not made during our 2 night stay. How is it that housekeeping can clean a room several times a week, if not daily, and not notice such things? Dinner in the main dining room is pre fixe and while the food was good, not outstanding as it should have been for the price ($188 excluding beverages) and the fuss they made over it, there is only one main course so if you don't eat say, venison, or they're serving some other food you may dislike, you'll be out of luck. The food at the alternative restaurant - The Factors Pub, was average at best though the French fries were excellent. Overall, this was a very disappointing and expensive stay and I would not recommend it unless they make some significant improvements.

Soalan Lazim

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