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Hilton Fort Worth
4/5103 Ulasan

Hilton Fort Worth

Fort Worth|0.19km dari Flatiron Building
My daughter and I were traveling for a gymnastics competition. We were pleased with the location's proximity to the Fort Worth Convention Center and dining options. The room and hotel were pretty clean overall. However, these are the weird things that ruined our stay: - The bathroom door knob was missing. I know it sounds weird, but there was no knob--just a big hole in the door where one should be. - The heat in our room did not work. We were cold and had it set to 80, but it only blew cold air. - Upon arrival at breakfast (included with our specific booking) no one acknowledged us or greeted us. We waited for a while and then I tracked down a worker putting out food to ask if we seat ourselves or if someone seats us. She did not reply to me (language barrier), but got someone to tell us we could just seat ourselves. It was confusing and unwelcoming. I witnessed other patrons enter after me and share the same confusion and have to ask as well. A simple greeting, welcome, or explanation could go a LONG way. I am not typically a complainer, so the issues above would've normally been mentioned at checkout for resolution before the next time they put someone in the room. It wasn't worth the hassle of moving to a different room. - (This was the biggie.) We had a family enter our room because they were given keys and assigned OUR room at check in. We had not checked out, and now our keys would no longer work. The family returned to the desk and were assigned a different room. When I asked about this mix up at the desk, they told me they ”didn't know how that had happened” like I was somehow making it up. They reprogrammed our key cards and assured us that no one else would bother us during the remainder of our stay. - They charged me for one night of parking instead of two, and charged me for breakfast although it was included with my booking. These charges were resolved and an apology was extended for the inconveniences of the stay. I would not stay at this hotel again, and will choose differently when traveling there next year. It was a hassle and a disappointment.

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Lihat Ulasan Tetamu untuk Hotel di Fort Worth

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Homewood Suites by Hilton Fort Worth-Medical Center
4.6/567 Ulasan
Exceptional service for 7 days. Made traveling a pleasure for my entire family.😎All staff from front desk to housekeeping excelled in their duties and were extremely knowledgeable. They went above and beyond and loved their job due to exceptional leadership. Highly recommend.
Fairfield Inn & Suites Fort Worth Downtown/Convention Center
4.1/5104 Ulasan
Pekerja sangat bersopan santun dan mesra. Saya kecewa apabila saya terpaksa memberi valet kereta saya pada kadar $30/malam, yang saya tidak dimaklumkan sebelum ketibaan. Saya rasa saya harus menyebut supaya orang lain tahu apa yang diharapkan. Lokasinya betul-betul di pusat konvensyen, iaitu kira-kira 3 batu melalui perjalanan kereta dari Stockyards. Bilik itu bersih, begitu juga hotel. Saya berasa benar-benar selamat tinggal di sana dan berpuas hati dengan penginapan saya secara keseluruhan.
Embassy Suites by Hilton Fort Worth Downtown
4.2/5104 Ulasan
The valet and greeters were friendly and welcoming. Our Jr. suite was very nice and clean. Pleasantly surprised that there were two tv sets, one in the living area and a secondary one in the bedroom. The indoor swimming pool area is small, but I'm not traveling with children, and it was nice that I can float. Jacuzzi was hot to my taste, yet not hot enough for my husband. The Jacuzzi did not have a strong jet stream. Unfortunately, the women's restroom is missing a sink. Breakfast was great! Fresh hot pancakes and eggs made to order. Overall, I would give it a score of 4.8. Sad that the patio area was not available to the public. Because of the location, service, and now knowing that the place is available for events, I know I will be promoting this location for my high school reunion.
Sandman Signature Fort Worth Downtown Hotel
4.6/51 Ulasan
Very nice service and good location
Holiday Inn Express & Suites Fort Worth Downtown
3.8/5101 Ulasan
Holiday in 環境和服務還是可以保證的,在陌生的城市不願意踩坑的話可以直接預訂
Hampton Inn & Suites Fort Worth Downtown
4.6/5105 Ulasan
Beautiful hotel!! I work in the hotel industry, I spent 10+ years in housekeeping, from housekeeper all the way to executive housekeeper amd I am super critical about hotels. I have also worked for Hampton Inn & Suites before. This property has a very well trained staff, extremely professional welcoming front desk staff and super clean beautifully maintain super clean rooms and facilities. 5 stars all the way for this property!

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