Hotel Fortaleza dengan Sarapan

Gostei muito fiquei 7 dias, funcionários excelentes, no restaurante , na recepção e os demais, tive um problema com chuveiro que foi resolvido sem stress. Perto de mercado, farmácia restaurante e pertinho da praia e espigão de Iracema. O café da manhã maravilhosa tudo bem variado .Limpeza ótima . Não quê reclamar, apenas elogiar e agradecer pela minha estadia ter sido perfeita.

Nice room and location, very nice beach views. Good buffet breakfast as well. Against: very slow elevators. However, the staff is not very knowledgeable. I needed to extend one night because my continuation flight was 4:30 AM ... I booked that in the web site, pre-paid tariff as it was my stay. The day before departing asked the reception desk to extend my key, as they confirmed that I will get the same room, so I don't need to do it on the same last day in a hurry before the check-out, as I was too busy in a conference. They did. However they did it wrong. So when I returned from my conference, using the terribly slow elevators, went to my room (in the last floor, 21st), and then the key was not working, so again down to the reception, wait for them to finish with other customers, etc., So I lost 1 hour among both days to get my key working. They should compensate customers for their errors and ensure that the failed staff get some kind of penalty for not doing correctly their job at once.

I know this property as I had stayed there previously and it is to be remembered for the excellent meals available for breakfast, lunch and dinner! Buffet options featuring an outstanding variety of meat, fish, chicken, vegetables and so many combinations! Typical Brazilian meals such as the feijoao are deliciously prepared here! Waiters Andre and Wilson are among the best as they are so kind, humorous, smiling, and serviceable in the restaurant and they are the ones that encourage to come back all years! Other advantages of this Brasil Tropical hotel are very well-known including the location close to the beach, ample rooms with views to the amazing Meirelles skyscrapers and sorrounding area, and a swimming pool located in the ”cobertura” (roof) allowing to have sun baths and also the service of drinks. But what was a complete unpleasant surprise was the fact that at check in Mr Alysson charged me a fee of 215.47 Reais that is fully improper and incorrect as my prepaid booking was completely prepaid in advance (redundancy in my statement is on purpose) and the voucher very clearly stated that my reservation was fully prepaid. Brasil Tropical hotel is the only one doing this in Fortaleza and perhaps the only one in the whole Brazil! I was astonished to see how rude and intransigent Mr. Alysson was as he even did not allow me to get in touch with my travel agency. At a later stage, I spoke with the hotel manager Pedro Ruau and he explained me that the fee was because my travel agency used Decolar as intermediary, which is used to charge the 10% to the guest. But the one who loses was me and no other than me! For this reason and only for it, I am not composing a review featuring this establishement as excellent (because for all the other reasons it is a very good beach hotel).

Perkhidmatan penerimaan tetamu dan nota utusan 10. Sarapan pagi sedap. Selebihnya adalah kebersihan. Butler Gred 0.

DEUS abençoe a todos nós lugar muito abençoado por DEUS um homem que é segurança de lá é um homem muito abençoado por DEUS foi usado por DEUS para falar comigo e com o meu esposo eu creio em Nome de JESUS CRISTO de Nazaré Glória ao Nosso Único DEUS Santo Altíssimo nas mais altas alturas, SENHOR Tu És DEUS bom em nome do Nosso Único SENHOR e Salvador JESUS CRISTO de Nazaré Nosso Único ABA PAI JESUS CRISTO de Nazaré Amém !

Adorei a infraestrutura: 3 elevadores que, em geral, atendem bem a demanda, quartos super espaçosos, chuveiro ótimo e varal no box, algo que todos os hotéis de praia deveriam ter! O restaurante tem boas opções, o café da manhã tem muita variedade e qualidade. Mas, o que realmente fez a diferença foi o atendimento excelente dos funcionários! Estive no Praia Centro em uma excursão de pessoas com deficiência visual. Eram aproximadamente 50 pessoas. Os funcionários foram muito gentis e eficientes ajudando tanto nas questões de locomoção, no momento do café e em outras solicitações. E um hotel que já está nos meus favoritos e eu certamente indico! Um ponto de melhoria seria colocar voz nos elevadores. Os mesmos já tem botões com identificação em braile. Mas, não da pra saber se o mesmo parou no andar correto por falta da voz.

Apesar de ser um bom hotel, ocorreram alguns problemas na minha hospedagem. Em um dia de limpeza do quarto, recebi uma toalha suja de maquiagem, provavelmente maquiagem pela cor. E isso foi bem desagradável. Poderiam também ter mais opções de comidas no café da manhã sem glúten e sem leite animal. E o secador de cabelo também é bem ruim. Poderiam melhorar. Entretanto, é um hotel com ótima localização, funcionários prestativos e uma boa estrutura geral.

Hotel com excelente localização, café da manhã maravilhoso o Wi-Fi e a piscina que deixaram um pouco a desejar, porém foi resolvido após solicitação na recepção.

Excelente hotel, cama gostosa, chuveiro, atendimento muito bom e o quarto muito aconchegante. Parabéns a todos e em especial a camareira Raquel e a recepcionista Keylane. Tiramos várias fotos lindas no hotel com o pessoal da Maná fotografias, amei todas as fotos. Obrigada!

The hotel staffs are very professional, friendly, and helpful. The breakfast are delicious, they even serve beers (for additional charge). The pool is on the rooftop, it has sauna room too. The hotel itself is an old building with 2 small elevators (1 for service and 1 for guests), the room was not as spacious as I expected, wifi was slow (especially after 17:00, wifi works good during daytime). There are many junkies live in the derelict building next to the hotel. One of them trespassed to the dining room on 4 April. The employee told me that they do not have security guard for the hotel, they didnt alert the police for this too