Hotel berhampiran Casa Dipraia LayBack Fortaleza, Fortaleza

Apesar de ser um bom hotel, ocorreram alguns problemas na minha hospedagem. Em um dia de limpeza do quarto, recebi uma toalha suja de maquiagem, provavelmente maquiagem pela cor. E isso foi bem desagradável. Poderiam também ter mais opções de comidas no café da manhã sem glúten e sem leite animal. E o secador de cabelo também é bem ruim. Poderiam melhorar. Entretanto, é um hotel com ótima localização, funcionários prestativos e uma boa estrutura geral.

Hotel com excelente localização, café da manhã maravilhoso o Wi-Fi e a piscina que deixaram um pouco a desejar, porém foi resolvido após solicitação na recepção.

I know this property as I had stayed there previously and it is to be remembered for the excellent meals available for breakfast, lunch and dinner! Buffet options featuring an outstanding variety of meat, fish, chicken, vegetables and so many combinations! Typical Brazilian meals such as the feijoao are deliciously prepared here! Waiters Andre and Wilson are among the best as they are so kind, humorous, smiling, and serviceable in the restaurant and they are the ones that encourage to come back all years! Other advantages of this Brasil Tropical hotel are very well-known including the location close to the beach, ample rooms with views to the amazing Meirelles skyscrapers and sorrounding area, and a swimming pool located in the ”cobertura” (roof) allowing to have sun baths and also the service of drinks. But what was a complete unpleasant surprise was the fact that at check in Mr Alysson charged me a fee of 215.47 Reais that is fully improper and incorrect as my prepaid booking was completely prepaid in advance (redundancy in my statement is on purpose) and the voucher very clearly stated that my reservation was fully prepaid. Brasil Tropical hotel is the only one doing this in Fortaleza and perhaps the only one in the whole Brazil! I was astonished to see how rude and intransigent Mr. Alysson was as he even did not allow me to get in touch with my travel agency. At a later stage, I spoke with the hotel manager Pedro Ruau and he explained me that the fee was because my travel agency used Decolar as intermediary, which is used to charge the 10% to the guest. But the one who loses was me and no other than me! For this reason and only for it, I am not composing a review featuring this establishement as excellent (because for all the other reasons it is a very good beach hotel).

Quarto limpo, com geladeira, fogão(mesmo sem panela ainda é bom ter), varanda, ar condicionado nos dois ambientes (sala e quarto) , recepção amigável, ótima localização e refeição farta.

We highly recommend the Sonata hotel and restaurant. Especially the waiter Regys. Nice and polite, always ready to help. I will be back in this place . We highly recommend the Sonata hotel and restaurant. Especially the waiter Regys. Nice and polite, always ready to help.

Tudo maravilhoso, hotel limpo, novo, moderno, quarto com Led branca, secador. Piscina grande com hidro ao lado, ótimo café da manhã, bem servido, fit com opções veg. Perto da praia, não tem a melhor localização visando os arredores para baixo linha dragas do mar, mas bem tranquilo de andar em direção a praia. Recepção ótima, amigáveis, limpeza impecável, hotel lindo.

Tudo foi perfeito!!!A Localização para meus interesses foi perfeita, café da manhã com muita variedade, quarto bem conservado, limpeza impecável e funcionários muito educados e solícitos. Voltaria novamente com certeza!