Hotel berhampiran CCVideira Centro, Fortaleza

Tudo foi perfeito!!!A Localização para meus interesses foi perfeita, café da manhã com muita variedade, quarto bem conservado, limpeza impecável e funcionários muito educados e solícitos. Voltaria novamente com certeza!

I know this property as I had stayed there previously and it is to be remembered for the excellent meals available for breakfast, lunch and dinner! Buffet options featuring an outstanding variety of meat, fish, chicken, vegetables and so many combinations! Typical Brazilian meals such as the feijoao are deliciously prepared here! Waiters Andre and Wilson are among the best as they are so kind, humorous, smiling, and serviceable in the restaurant and they are the ones that encourage to come back all years! Other advantages of this Brasil Tropical hotel are very well-known including the location close to the beach, ample rooms with views to the amazing Meirelles skyscrapers and sorrounding area, and a swimming pool located in the ”cobertura” (roof) allowing to have sun baths and also the service of drinks. But what was a complete unpleasant surprise was the fact that at check in Mr Alysson charged me a fee of 215.47 Reais that is fully improper and incorrect as my prepaid booking was completely prepaid in advance (redundancy in my statement is on purpose) and the voucher very clearly stated that my reservation was fully prepaid. Brasil Tropical hotel is the only one doing this in Fortaleza and perhaps the only one in the whole Brazil! I was astonished to see how rude and intransigent Mr. Alysson was as he even did not allow me to get in touch with my travel agency. At a later stage, I spoke with the hotel manager Pedro Ruau and he explained me that the fee was because my travel agency used Decolar as intermediary, which is used to charge the 10% to the guest. But the one who loses was me and no other than me! For this reason and only for it, I am not composing a review featuring this establishement as excellent (because for all the other reasons it is a very good beach hotel).

Apesar de ser um bom hotel, ocorreram alguns problemas na minha hospedagem. Em um dia de limpeza do quarto, recebi uma toalha suja de maquiagem, provavelmente maquiagem pela cor. E isso foi bem desagradável. Poderiam também ter mais opções de comidas no café da manhã sem glúten e sem leite animal. E o secador de cabelo também é bem ruim. Poderiam melhorar. Entretanto, é um hotel com ótima localização, funcionários prestativos e uma boa estrutura geral.

Localização perfeita para quem vai pra algum evento no Centro de Eventos do Ceará. Fica a 15 minutos da rodoviária, e tipo 3 minutos do Centro de Eventos, além de pertíssimo do Iguatemi. Quarto confortável (fiquei num quarto casal executivo), com boa limpeza e roupa de cama de qualidade. TV a cabo, wifi, ar-condicionado ok. Minha ressalva é em relação ao tamanho do box do banheiro. Vi vários comentários de gente que já se hospedou lá, mas paguei pra ver com meus olhos, rs. O box é MINÚSCULO! Não tenho problema com espaços pequenos, mas aquele box me deu claustrofobia. E a água do chuveiro cai toda espalhada, então era inviável tomar banho com o box aberto. Tomei banho às pressas pra sair de lá. Tenho 1,57 de altura e 60 kg, então se você for uma pessoa grande, vai ter uma experiência pior ainda. Pedi jantar pra comer no quarto e levou mais de 1h pra chegar porque o funcionário da cozinha estava em horário de repouso, mesmo sendo 19h. Mas ok. Tirando isso, foi uma experiência muito positiva. Café da manhã farto e variado, funcionários prestativos, prédio moderno.

This is a very good hotel! It has a great breakfast buffet, a great swimming pool, a great view of the beach, very nice beds, and a very peaceful location. The negative things I would say are very minor but they did make a difference for me. First, the staff were polite but not friendly. The hostesses at the breakfast buffet each morning were disappointing because they were the first staff I would see each day but they would never greet me and sometimes they would just coldly look me off. I stayed in a suite for 10 days, and these ladies knew it from their register, so for spending that much money I kind of expected a minimum amount of polite and respectful behavior. Second, the location is very peaceful but it is also a little far from other things so that might turn some people off. However, this is easily remedied by spending 3 to 4 bucks for an Uber. Third, I have been in windy locations but all night long the wind would whistle very loudly in my room. I feel like with a little TLC then the windows could be re-sealed or altered somewhat and this whistling issue would be completely resolved. If you are a light sleeper then this whistling wind issue might make it difficult to sleep. In summary, I really feel like this could be an excellent hotel if they would ask their staff to be friendly rather than just not rude.

We stayed in the hotel for over 7 days. It is located very close to the beach (across the street), the neighbourhood may not be the best one but you can easily get Uber ride to the city center. The hotel is well maintained and staff is nice and very friendly (especially Adriano from the restaurant/beach bar - was very responsive and always when needed). We defiantly recommend the place!

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