Ulasan Starway Hotel (Foshan Shunde Daliang Qinghui Garden)

Jawapan daripada Pihak Penginapan: 尊敬的賓客： 您好！ 感謝您入住星程佛山順德大良清暉園店，並在百忙之中分享您的入住體驗！酒店全體員工期待您的下次光臨！

Jawapan daripada Pihak Penginapan: 我們一切的努力衹為換君一句讚美和一句好評。您的滿意是對我們最好的鼓勵,不足的地方還有很多,需要您一點一點來體驗呢,也希望您像您的朋友多多推薦我們星程,一起來感受我們的温暖和熱情，期待您的滿分好評！

Jawapan daripada Pihak Penginapan: 親愛的客官您好，非常感謝你在入住酒店並給予高度的評價，酒店每一個板塊都在不斷努力，要求更加精細、及時的服務每一位到店的賓客，很高興您對我們工作的認可，我們懷揣着您的這份信任，將不斷進取，時刻準備着給每一位賓客本酒店，給予我們一個機會致歉，期待您的再次光臨！

Jawapan daripada Pihak Penginapan: Dear Guest, thank you so much for your patronage and appreciation of our hotel! We never stop moving forward, and to repay your trust, we will persevere in providing attentive service. We look forward to your visit!

Jawapan daripada Pihak Penginapan: Dear Guest, thank you so much for your positive review! We are delighted that you were satisfied with the front desk service, room cleanliness, and convenient location. We also appreciate your feedback on the bedding; our bedding is changed after each guest, and we have immediately conducted a thorough inspection and replacement of all bedding in all rooms to prevent similar incidents from recurring. Thank you again for your valuable feedback, and we look forward to serving you again!

Jawapan daripada Pihak Penginapan: Dear Guest, we sincerely apologize for any inconvenience caused during your stay. We have received your feedback regarding location guidance, restroom signage, and room size. We will immediately optimize the lobby signage and have also shared information with the front desk about taxi drop-off points. We will also further refine the room layout to improve space utilization. We will continue to improve our service details. Thank you for your feedback, and we look forward to providing you with a better stay next time!

Jawapan daripada Pihak Penginapan: Our meticulous service provides every guest with an exceptional stay experience. Your encouragement is the greatest support and motivation for the hotel. We will serve every guest with our hearts and look forward to your next visit. Have a pleasant journey!

Jawapan daripada Pihak Penginapan: Dear guest, thank you so much for your kind review of our hotel. We are delighted that you had a wonderful time during your trip. Life's journey is full of stops and starts; a period of warm companionship can help you through the long years. We hope every day of your life is filled with joy!

Jawapan daripada Pihak Penginapan: Dear Guest, thank you so much for your stay and high praise. Every aspect of our hotel is constantly striving to provide more meticulous and timely service to every guest. We are delighted by your recognition of our work. We cherish your trust and will continue to improve, always ready to serve every guest. Please give us an opportunity to apologize and we look forward to your next visit!

Jawapan daripada Pihak Penginapan: Dear Guest, thank you for choosing Xingcheng and sharing your stay experience. We will do our best to provide you with a more comfortable stay. We will continue to strive to create a warmer and more comfortable living experience for every guest, and a clean and tidy bathroom. Thank you again for your high praise and recognition of Xingcheng. We sincerely look forward to your next visit and wish you a happy life!

Jawapan daripada Pihak Penginapan: Dear Guest, we are very sorry that you encountered cleanliness and air conditioning odor issues during your stay, which caused you an unpleasant experience. We are deeply sorry for this. We have taken your feedback regarding room dust and air conditioning odor very seriously. Our housekeeping department has conducted a comprehensive inspection and deep cleaning of the affected rooms. We will also strengthen our inspection procedures for room cleanliness and equipment to prevent similar issues from recurring. Thank you for your honest feedback. It is very important to us in improving our service quality, and we look forward to serving you again.

Jawapan daripada Pihak Penginapan: Dear customer, we are delighted that our service left a deep impression on you. We also hope that this beautiful city will leave you with wonderful memories. We look forward to your next visit and wish you a happy life!

Jawapan daripada Pihak Penginapan: Dear Guest, thank you for your positive feedback on the hotel's overall environment! We sincerely apologize for the noise disturbance caused by the nearby construction in the mornings. We are actively communicating and coordinating to minimize the disturbance. The road construction is currently underway from 8:00 AM to 7:00 PM. The hotel reception provides disposable earplugs for your convenience to reduce noise interference. We will continue to monitor and improve the situation. We look forward to your next stay!

Jawapan daripada Pihak Penginapan: Dear guests, thank you very much for your detailed and true testimonials! I am pleased that the hotel is close to Li Siu Kee Secondary School, only 300 meters from the subway entrance, convenient transportation from Guangzhou south, the surrounding Qingfei Garden, Shunfeng Mountain Park and other attractions are very worry-free. Special apologies, the street noise and air conditioning noise in the street room are too loud, which seriously affected your night rest. We only slept for just three hours on the first night. We feel very guilty and thank the front desk for providing you with earplugs in a timely manner. Subsequently, we will focus on two rectifications: 1. Install soundproof sealing strips for street-facing rooms, optimize window sound insulation, and repair and adjust room air conditioning to reduce operating noise; Thank you for your tolerance and pertinent feedback. We will optimize the sound insulation and room equipment details as soon as possible to improve your stay and sleep experience.