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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.8/5
Sangat Baik
4751 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.8
Kemudahan4.7
Perkhidmatan4.8
Kebersihan4.8
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Semua ulasan(4751)
Ulasan positif(4706)
Ulasan dengan gambar/video(1000)
Suasana yang bergaya(678)
Sarapan pagi yang lazat(492)
Penyambut tetamu yang peramah(309)
Pemandangan tasik yang terpencil(271)
Restoran yang bagus(109)
Bufet yang lazat(78)
Terletak di pusat bandar(78)
Ulasan kurang baik(33)
Pengguna Tetamu
Deluxe City-view Queen Room
Menginap pada Nov 2024
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 31 Dis 2024
My family of six, including four elderly, had a very pleasant stay at Lakeside Hotel. The breakfast buffet selection was superb and was the best we had among all hotel stays during our trip. The rooms were very clean, the beds were comfortable, and toilets were spacious. We would like to specially express our appreciation to xiao guo from the front desk (前台的小郭)and hong (礼宾部的泓先生) from the hotel concierge for their great customer service. Xiao guo was attentive to our needs, and Hong had helped us receive a parcel and paid for it in advance as we did not have a local number. Highly recommended hotel!
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for choosing our hotel, and thank you for your compliments to our hotel.It has always been our goal to satisfy our guests, with your approval and support,We will make greater efforts to improve our service .We look forward to seeing you again!
OP78
Deluxe City-view Queen Room
Menginap pada Nov 2024
Keluarga
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 18 Dis 2024
The hotel was beautiful. Breakfast, mainly Chinese, was a great selection of freshly made to order items. Rooms were spacious and clean. I would recommend this hotel to others and I would book here again.
The only complaint I have is with some of the other guests smoking inside the hotel which made it hard to breathe.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for choosing our hotel, and thank you for your compliments to our hotel.It has always been our goal to satisfy our guests, with your approval and support,We will make greater efforts to improve our service .We look forward to seeing you again!
Pengguna Tanpa Nama
Deluxe City-view Twin Room
Menginap pada Feb 2024
Keluarga
9 ulasan
4.5/5
Hebat
Disiarkan pada 22 Mac 2024
Great hotel to stay in with nice amenities and service. Restaurant is good. Location is nice for lake view but not the nearest one to metro station
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的賓客,感謝您下榻福州西湖大酒店並分享您的感受,也感謝您對我們服務及環境等方面的讚譽和肯定。酒店一直致力於為賓客打造温馨舒適的居停環境,您滿意的入住體驗是我們一直追求的目標,我們也將更加努力,期待在不久的未來為您奉上更完美的服務!再次感謝您的點評,祝您生活愉快!
Pengguna Tetamu
Deluxe Lake-view Twin Room
Menginap pada Okt 2024
Pasangan
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 6 Nov 2024
Beautiful place, good service very cozy. Staff are very patient and helpful.
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的賓客,感謝您下榻福州西湖大酒店並分享您的感受,也感謝您對我們服務及環境等方面的讚譽和肯定。酒店一直致力於為賓客打造温馨舒適的居停環境,您滿意的入住體驗是我們一直追求的目標,我們也將更加努力,期待在不久的未來為您奉上更完美的服務!再次感謝您的點評,祝您生活愉快!
Pengguna Tetamu
Deluxe City-view Twin Room
Menginap pada Dis 2024
Keluarga
2 ulasan
4.7/5
Menakjubkan
Disiarkan pada 9 Jan 2025
Great locations and high quality hotel for our stay.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for choosing our hotel, and thank you for your compliments to our hotel.It has always been our goal to satisfy our guests, with your approval and support,We will make greater efforts to improve our service .We look forward to seeing you again!
Haden Hee
Deluxe City-view Queen Room
Menginap pada Sep 2023
Melancong bersama rakan
4 ulasan
3.7/5
Disiarkan pada 27 Okt 2023
Love it for its location and its proximity to the west lake. Such I pity I couldn’t get a lake view room.
Hotel feels abit old, has no direct access the west lake, notwithstanding that it is just in front of it. I got to make a detour to get to it.
Buffet dinner has a decent spread given that hotel guests only pays RM155.
The tea leaves in the hotel cost a bomb too. As I do not read Chinese characters well, I didn’t know that they charge the tea leaves and used them, and ended up paying around RMB 200 for a packet of tea leaves (2 servings). I would suggest that they write the costs in English too.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, thank you for choosing the West Lake Hotel in Fuzhou and for your affirmation of our service. At the same time, thank you for your valuable suggestions to us, is also the direction of our improvement and efforts. I hope that the next time you check in, all the shortcomings into satisfaction, the hotel will continue to provide you with a value for money experience.
Ariana Guedes
Deluxe City-view Twin Room
Menginap pada Mac 2024
Bisnes
48 ulasan
4.0/5
Sangat Baik
Disiarkan pada 19 Apr 2024
It's a nice Hotel, little old but convenient. The breakfast need to have more cheese options.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, Hello! Thank you for staying at Fuzhou West Lake Hotel and taking the time to tell us about your experience. We are always committed to providing better service to every guest. As for the breakfast problem you mentioned, we have already reported it to the food and beverage department. We believe that we will rectify it soon. We hope to give you a better experience next time when you check in. Thank you again for choosing to stay in Western wine, i hope this experience will not affect your usual trust in us. We look forward to serving you again on your next check-in.
Superman88888888
Deluxe City-view Queen Room
Menginap pada Ogo 2023
Bisnes
13 ulasan
5.0/5
Luar Biasa
Disiarkan pada 17 Sep 2023
Very good. Hotel is new and very clean. Staff is courteous and address you by name
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you found our hotel to be new and very clean, and that our staff was courteous and addressed you by name. It is our goal to provide exceptional service to all of our guests, and we are delighted to know that we were able to meet your expectations.We appreciate your kind words and hope to have the pleasure of welcoming you back to our hotel in the near future.Best regards,Lakeside Hotel
Pengguna Tanpa Nama
Deluxe Lake-view Twin Room
Menginap pada Feb 2024
Keluarga
5 ulasan
3.5/5
Disiarkan pada 10 Jun 2024
1. Good location
2. Good services
3. Good restaurants
3. Good breakfast
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, thank you for your support and affirmation of Fuzhou West Lake Hotel, we are grateful to have you such a support of the hotel guests to accompany and witness our growth! We have always attached great importance to each guest's stay experience, which is our driving force to maintain a high level of service. Looking forward to your visit again, to fully experience the creation of western wine, “Lotus color and pleasure fumanxi wine” service brand.
Pengguna Tetamu
Deluxe Lake-view Twin Room
Menginap pada Jun 2024
Solo
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 30 Jul 2024
Really nice place, I will be back soon. Love it.
Terjemah
Jawapan daripada Pihak Penginapan: 感謝您下榻福州西湖大酒店!在西酒您能充分感受榕城 —“山在城中,城在山中”的妙趣,無論是近在咫尺的木棧道,還是眼前明媚的西湖春光,還有10分鐘路程的三坊七巷,和鬧市之中清波凝霧的温泉養身,都會令您的旅程充滿了温馨的體驗。我們盡力為所有賓客帶來貼心服務,讓您在西酒的時光更温馨舒適。衷心期待您的再次光臨!
Chee Leong
Deluxe City-view Twin Room
Menginap pada Sep 2023
Keluarga
9 ulasan
4.2/5
Sangat Baik
Disiarkan pada 28 Okt 2023
Got asked to review twice got made 2 separate bookings for 3 rooms for family (different room types cannot be made in 1 booking - given my feedback to trip.com team).
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, thank you so much for choosing to stay in our hotel and taking the time to leave us your comments. We are very sorry for the inconvenience, we will contact the Trip.com team as soon as possible in order to improve our booking system, so that guests booking more convenient and efficient. We value your feedback and thank you for your support and trust. We look forward to your visit again to provide you with better service and experience. Have a nice life!
Chengqi Zhang
Deluxe City-view Queen Room
Menginap pada Mei 2024
Bisnes
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 8 Jun 2024
The service is excellent。 Well done.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, thank you for your support and affirmation of Fuzhou West Lake Hotel, we are grateful to have you such a support of the hotel guests to accompany and witness our growth! We have always attached great importance to each guest's stay experience, which is our driving force to maintain a high level of service. Looking forward to your visit again, to fully experience the creation of western wine, “Lotus color and pleasure fumanxi wine” service brand.
Eric
Deluxe City-view Twin Room
Menginap pada Okt 2024
Melancong bersama rakan
1 ulasan
4.0/5
Sangat Baik
Disiarkan pada 10 Nov 2024
Good choice to stay
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for choosing our hotel, and thank you for your compliments to our hotel.It has always been our goal to satisfy our guests, with your approval and support, We will make greater efforts to improve our service .We look forward to seeing you again!
Pengguna Tetamu
Deluxe City-view Twin Room
Menginap pada Jul 2023
Keluarga
9 ulasan
5.0/5
Luar Biasa
Disiarkan pada 25 Ogo 2023
This was probably my fourth or fifth time staying at Lakeside Hotel this summer. I really like the room/layout, the service, and the location. The food was also very good. The cleaning lady Lin M. was very friendly, did a thorough job, and made sure my needs were met. Thank you Lin! I would definitely stay here again in the future and would recommend the hotel to my friends coming to visit Fuzhou.
Terjemah
Jawapan daripada Pihak Penginapan: Dear valued guest,Thank you for taking the time to share your experience at Lakeside Hotel. We are thrilled to hear that you have enjoyed your stay with us and that our room layout, service, location, and food have met your expectations. We are also delighted to hear that lady Lin M. has provided you with excellent service and made your stay more comfortable. We will definitely pass on your kind words to her.We appreciate your loyalty and recommendation to your friends. It is our pleasure to provide you with a memorable experience and we look forward to welcoming you back to Lakeside Hotel in the near future.Best regards,Lakeside Hotel Management Team
Eddieb2b
Deluxe City-view Queen Room
Menginap pada Ogo 2022
Melancong bersama rakan
53 ulasan
5.0/5
Luar Biasa
Disiarkan pada 12 Sep 2022
The hotel is great, just by the West lake side.
The room is very clean and comfortable.
The service is friendly.
Nice swimming pool.
Definitely recommend this hotel.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for choosing our hotel,I hope our service will be the same as the landscape of west lake, to bring a wonderful experience to your journey.We look forward to seeing you again!