Hotel Hampton by Hilton di Galveston

Construction going on,didnt let us know.pool was closed no hot tub working.maintanance didnt let us know.only 2 towels in room never had less than 3 anywhere.fire alarm went off 11:00 at night.but they did comp our parking.they charge 16 dollars to park yourself.

The room we were given was on the 2nd floor right next to a room being remodeled. The first two days had jack hammers removing all the tile so loud you could hear it in the lobby so you can imagine how it sounded in our room from 8 to at least 5 both days. Went to the front desk to complain and the girls first response was ”You want to check out!” In the most hateful tone. I said no because we had plans for the rest of the week and other friends were in the same hotel. I asked if there could be some type of compensation for the noise and she then said ”Who are you?” in the same hateful tone with a bonus look of disgust. She left to talk with the manager and was gone several minutes only to tell me there would be no compensation but”you can move'. Thus was tempting since our ocean view from the balcony was of the top of the covered entry to the hotel. I asked to speak to the manager, she was gone even longer and passed me off to the bar and food service manager, Chris, who explained the manager wasn't there. Chris was very professional and sympathetic, took notes, offered us free lunch, and drinks and said she would give the info to the manager...never heard from the manager and nothing else was done. As a side note, the TV was fried when we moved in and had to be replaced. The maintenance guy was quick to respond and replaced it with a brand new tv. The chiseling stopped by day 3 but constant hammering continued for 2 more days as late as 7 in the evening. We come here every year....our group numbering 11 thus year, will definitely be looking for a different hotel. Worst experience ever!

Asked for towels but supervisor had to be contacted with delay. Fridge did not work so great.

Suka hotel dan lokasi! Tetapi tidak gembira kerana mereka tidak memberi kami bilik yang kami tempah. Kami mempunyai satu dengan 2 tempat tidur queen tanpa tingkap ketika kami menempah. Lebih daripada itu cukup senang dengan mereka

This is one of the most beautiful hotels I've stayed in anywhere. It's like stepping back in time. The room was a bit small, but it was just the two of us so it didn't matter. The bed was very comfortable and well appointed. The shower head system was a bit too complicated and there really wasn't enough pressure for all the different shower heads on it, but I was able to figure it out. Still I would have preferred a simpler shower head. The lobby, the bar, the pool...everything is beautiful and classy. The new renovations look great! Love, love LOVE this hotel!!!!

Hotel ini sangat bagus. Kemudahan tidak tersedia kerana Covid. Garaj tempat letak kereta adalah mengerikan. Kaca pecah terdapat di mana-mana tempat kereta dipecah masuk. Ini disahkan oleh kaunter penerimaan tetamu. Saya merasakan bahawa jika saya membayar tambahan $15 satu malam keselamatan sepatutnya menjadi lebih baik.

Dengan penginapan di Harbor House at Pier 21, anda akan berada betul-betul di tengah Galveston, tidak jauh dari Daerah Bersejarah Strand dan 4 minit berjalan kaki dari Pelabuhan Terminal Persiaran Galveston. Hotel ini berada 0.7 km dari Pelabuhan Galveston dan 3 km dari Galveston Seawall.Gunakan kemudahan sesuai yang disediakan seperti akses Internet wayarles percuma, televisyen di ruang bersama dan mesin layan diri.Sarapan Eropah percuma disajikan pada setiap hari dari 7:00 hingga 10:00.Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, meja/kaunter hadapan 24 jam dan peti simpan selamat di meja/kaunter hadapan. Letak kenderaan sendiri (tertakluk pada bayaran) terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 42 bilik berhawa dingin yang menampilkan peti sejuk dan televisyen skrin rata. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program satelit disediakan untuk hiburan anda. Bilik mandi dilengkapkan dengan gabungan pancuran/tab mandi dan pengering rambut. Kemudahan yang disediakan merangkumi telefon serta peti besi dan meja.

Dengan penginapan di Comfort Inn & Suites di Galveston (Kempner Park), anda akan berada tidak jauh dari Galveston Seawall dan 7 minit berjalan kaki dari Galveston Island Historic Pleasure Pier. Hotel ini berada 2.3 km dari Daerah Bersejarah Strand dan 2.7 km dari Pelabuhan Galveston.Nikmati pelbagai jenis kemudahan rekreasi yang disediakan, termasuk kolam renang tertutup dan pusat kecergasan. Ciri-ciri tambahan di hotel ini termasuklah akses Internet wayarles percuma dan televisyen di ruang bersama.Sarapan bufet percuma disajikan pada setiap hari dari 7:00 hingga 9:00.Kemudahan yang ditampilkan adalah termasuk pusat perniagaan 24 jam, daftar keluar ekspres dan surat khabar percuma di lobi. Dengan membayar surcaj, tetamu boleh menggunakan pengangkutan ulang-alik lapangan terbang (tersedia atas permintaan) dan pengangkutan ulang-alik terminal kapal persiaran.Selesakan diri anda di salah satu daripada 60 bilik tamu yang dihias secara berasingan serta menampilkan peti sejuk dan ketuhar gelombang mikro. Katil tilam berlapik anda disediakan dengan gebar bulu kapas dan peralatan tempat tidur premium. Bilik mempunyai balkoni persendirian. Televisyen skrin rata 32-inci dengan program kabel disediakan untuk hiburan anda, manakala akses Internet wayarles percuma membolehkan anda sentiasa berhubung. Bilik mandi persendirian dengan tab mandi menampilkan kelengkapan dandanan diri percuma dan pengering rambut.

The first night I was there they gave my room key to a very drunk that wasn't a registered guest, I called the office to ask for help. They said someone will be right up, NO ONE EVER came. I finally had to call the police after about an hour of her banging and yelling at my door, my children frightened of course. They took her to jail. I went down to the office to see why someone gave my key to this very very drunk lady. Not even bothering you check with me to see if I wanted her to have a key or if I knew her or anything. The one guy that was there said I don't know who have her a key. Lying straight to my face. I asked when the manager would be in and name, he said 10 and gave me a guys name. Considering how late it, I wanted to calm my daughters down and get them to sleep. The next morning, I made them change my room. I went from a partial ocean view to a brink wall view. The room was like a cave! Not to mention giant bugs and baseboards literally falling down. This was around 11ish, I waited was for the manager. The manager didn't even get there until 1145a. Then when I asked to speak to him and was informed it was a woman (another lie) she would even come out of her office to talk to me about my safety concerns for my children and I. Telling me to speak with the GM the following day when I would already be gone. I asked for a refund they said since I need oked through them I would have to cancel through them first. I spent and hour or n the phone with them as they we're unsuccessfully able to get ahold of the manager who was the one one who could fix this issue. However, again she refused to talk to anyone. However passing along the message since it was after 12 she wasn't going to give me a refund for the night I wasn't staying or doing anything to fix the issue from the night before. At this police police and my lawyer are going to have to get involved since clearly they do not care about the safety and well being of their guest. Nor, give refunds when they screw up. So I had to cut the trip short and watch my daughters cry because we we're now going to have to drive 6hrs home and not get to play in the sand. I paid 675 bucks for this nightmare! Not to mention the deposit! So livid right now!