Hotel di Galveston dengan Kolam Renang

Construction going on,didnt let us know.pool was closed no hot tub working.maintanance didnt let us know.only 2 towels in room never had less than 3 anywhere.fire alarm went off 11:00 at night.but they did comp our parking.they charge 16 dollars to park yourself.

Another stay 1/19-1/12 2023. Check in staff on the 19th was just outstanding. Very friendly and helped us even get in a little early. Room was good, clean but shows so ware. View was outstanding and bed were very comfortable. The longboards by the pool needs some work. Order takeout waited a 1/2 hour was Then told they were only charging me half for on item because the were out of flat bread. So they only have a 1/2 flat because that is all they had left. Not sure why they would not tell you when you ordered. So two orders became just a 1/2 flat bread I just asked them to void the whole order which was not a easy task. I will say the staff was friendly thur the process. The night folks at the desk need a lot of help. Do not speak when you enter to lobby, matter of fact they do not even look up from whatever it is the two of them were doing on the computer. No free coffee in this hotel unless you have you own cup then they will fill it. Seem weird ever hotel has free coffee anymore. Had a lot of problems with billing when we checked out. They said I still owed 30 some dollars for a pre-paid room. I ended up calling Hilton Honors but after 20 minutes at two different folks was told it would be 72 hours and I still have not heard anything. The nice lady at check out worked hard to figure it out and I assume it is but have not been able to check out my CC statement yet. The manager she called on duty was no help he was rude and just left her hanging to figure it out. AGAIN SHE WAS GREAT the manager and Hilton Honors not so much.

Semasa kami mula-mula tiba, saya agak ragu-ragu kerana hotel di luar agak usang dan pagar di sekelilingnya membuatkan saya berasa seperti berada di tempat yang tidak selamat di mana mereka perlu mengurung anda masuk. Tetapi semasa saya masuk ke dalam dan sekitar hotel Saya menetap dan menerima semuanya. Ia tidak begitu buruk, biliknya bersih dan anak-anak saya sangat menikmati balkoni. Kerani meja depan yang mendaftar masuk kami pergi ke atas dan ke luar untuk memastikan kami menetap dengan baik. Saya juga menyukai kemudahan mempunyai Walmart secara literal di pintu depan hotel dan tempat makanan segera dalam jarak berjalan kaki. Tidak perlu melancong, yang merupakan kelebihan bagi saya. Secara keseluruhan kami menikmati penginapan dan akan kembali lagi.

This is one of the most beautiful hotels I've stayed in anywhere. It's like stepping back in time. The room was a bit small, but it was just the two of us so it didn't matter. The bed was very comfortable and well appointed. The shower head system was a bit too complicated and there really wasn't enough pressure for all the different shower heads on it, but I was able to figure it out. Still I would have preferred a simpler shower head. The lobby, the bar, the pool...everything is beautiful and classy. The new renovations look great! Love, love LOVE this hotel!!!!

Hotel ini sangat bagus. Kemudahan tidak tersedia kerana Covid. Garaj tempat letak kereta adalah mengerikan. Kaca pecah terdapat di mana-mana tempat kereta dipecah masuk. Ini disahkan oleh kaunter penerimaan tetamu. Saya merasakan bahawa jika saya membayar tambahan $15 satu malam keselamatan sepatutnya menjadi lebih baik.

The first night I was there they gave my room key to a very drunk that wasn't a registered guest, I called the office to ask for help. They said someone will be right up, NO ONE EVER came. I finally had to call the police after about an hour of her banging and yelling at my door, my children frightened of course. They took her to jail. I went down to the office to see why someone gave my key to this very very drunk lady. Not even bothering you check with me to see if I wanted her to have a key or if I knew her or anything. The one guy that was there said I don't know who have her a key. Lying straight to my face. I asked when the manager would be in and name, he said 10 and gave me a guys name. Considering how late it, I wanted to calm my daughters down and get them to sleep. The next morning, I made them change my room. I went from a partial ocean view to a brink wall view. The room was like a cave! Not to mention giant bugs and baseboards literally falling down. This was around 11ish, I waited was for the manager. The manager didn't even get there until 1145a. Then when I asked to speak to him and was informed it was a woman (another lie) she would even come out of her office to talk to me about my safety concerns for my children and I. Telling me to speak with the GM the following day when I would already be gone. I asked for a refund they said since I need oked through them I would have to cancel through them first. I spent and hour or n the phone with them as they we're unsuccessfully able to get ahold of the manager who was the one one who could fix this issue. However, again she refused to talk to anyone. However passing along the message since it was after 12 she wasn't going to give me a refund for the night I wasn't staying or doing anything to fix the issue from the night before. At this police police and my lawyer are going to have to get involved since clearly they do not care about the safety and well being of their guest. Nor, give refunds when they screw up. So I had to cut the trip short and watch my daughters cry because we we're now going to have to drive 6hrs home and not get to play in the sand. I paid 675 bucks for this nightmare! Not to mention the deposit! So livid right now!

Husband and I decided to try someplace new for a weekend getaway and chose this place based on the Gaido’s name and the website stating it was newly renovated. We stayed in the “Gulf View Luxury King Ground Floor with Private Hot Tub” or “Mike’s Corner” room. This room boasted several amenities such as: upscale linens, private hot tub, THREE flat screen TV’s, Bluetooth music center, enhanced bath with separated shower/tub, wet bar, with a private entrance and patio.  What they DON’T tell you is that : The “upscale linens” stick to you all night because the AC doesn’t cool properly and you sweat all night long. The tiles in the bathroom sag with what appears to be water damage. The “private patio” is literally on the corner of a very busy intersection. Therefore, loud cars drive by all the time. There is also a sidewalk VERY close to your “private patio” which causes people to walk right by the “private patio” and your room at all hours of the night. The entrance to get back into your room from the patio/hot tub area does not have an operating lock on the door. The aluminum shutters are not made to be actual barriers to keep the public from getting into your room, and since there is a broken lock on the actual door back into the room, we had to band it shut to feel it safe to even sleep at night. The main entrance from the parking lot is also dark and not well lit at night. Does not feel safe at all. The hot tub is rusted all around the bottom and barely reaches 101 degrees. There are only TWO TV’s and only ONE of them actually works part of the time. The Bluetooth center never worked properly either. The wet bar has a filthy, rusted, and dusty plugin 6” plastic fan hooked on it that was not even plugged in. There was no purpose for this nasty fan aside from apparently showing the type of thing that is completely overlooked by the maintenance and cleaning crew. The seats besides the wet bar are stained with who knows what. The one door is also missing its knob. The enhanced bath needs a new plug to help actually hold water and the cool waterfall and other extra showers don’t work either. The soap dispensers are rusted and dirty. The electrical sockets are all rusted as well (we understand it’s by the Gulf, but have you not heard of using plastic or another material that might hold up better?) The doors will look like they have been jimmied open at least a couple of times. The tiles are not even fully covering the ceiling. If I were the Gaido’s family, I would be ashamed to put my name and reputation on this hotel. If this little hotel is this bad, I’m curious what their restaurant kitchen looks like? If it weren’t for the last-minute trip and non-refundable payment, we would have just left. What a waste of $700 bucks and we will never go back that’s for sure!! See pictures as to why you may want to skip this place too.

So clean and so perfect! The breakfast in the morning is so fresh and so t get me started on those fluffy eggs! They even have a cute small pool and hot tub that bubbles up at night for the late swimmers and kids. The beds are fresh and so is the towels. Everything is clean. This hotel is more like a 5 star hotel not 4.

Для Галвистона хороший отель, чисто, завтраки слабые, но в целом нормально.

The San Luis Resort and Spa is the best 8n Galveston PIRIOD!!!! Every time I bring my family we always stay here and every time they exced our expectations. All the stuff is very polite, attentive and always want to go the extra mile for you. On this particular trip we came here because it was my daughter's Nationals Dance Competition as well as her birthday and on top of that my wife's and I Aniversary and when I was doing the check-in I mentioned to Connie at the front desk and she suggested it tonnage something n8ce done for my wife and daughter.. Connie and Camille the concierge took care of everything, they got a dozen of red Roses and Strawberrys cover in chocolate for my wife and a birthday cake and small flower bouquet for my daughter and made me look like the best!!! So thank you so much Connie and Camille you guys are great!!. I wanna thank to all th3 Resort stuff too, the Vallet Parking guys whole were always polite, the waitress lady at the pool. Sorry I didn't get there names but they were great too. I recommend this resort very much. I know I might be a little more expensive but I always saybthis ” You get what you paid and what's cheaper ends up being a lot more expensive!!”