Pengguna Tetamu
8 September 2024
MUSIC ON UNTILL 11 PM AND MORE. The front desk person told me it will be on for a while, but when I complained about the music next morning and that it does not allow one to sleep, he claimed that he told me that it will be on till that time, which I refused, and when the front desk manager came, she told me that I am lucky because other hotels keep it on until pass midnight. Mattress very soft and caused back pain. Pillows too hard and high and sprained my neck. Staff very unprofessional and not very polite. Breakfast was very limited and was not a five star level at all. I asked for fried eggs the restaurant staff told me it will be an extra charge!!!!!!! I WILL NEVER STAY THERE AGAIN
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