Pengguna Tetamu
27 Mei 2024
The crowning glory at this Hotel are the Staff and the high level of customer service they provide, they cannot do enough for you during your stay. This is a great location for the town, ferry and lake. We had a Lake View and balcony and it was well worth the extra cost. Overall cleanliness was extremely high. Room was furnished in an Italian style and very comfortable. If I personally owned the room I would probably have it on my list for a "freshen up" at some point, including the bathroom, which was a little dated. However these comments should not take away the fact it was a nice comfortable, generally well maintained room. We could only find one plug for charging phones in the room and luckily brought an extension lead. There was also no tea and coffee facilities in the room, albeit there appeared some available on a trolley near reception at times. Breakfast was very good, including cake !. Omelettes cooked to order were delicious. Outdoor gym was well equipped and a lovely pool. We had a great stay, and the negative comments are more aimed at further improving this lovely hotel and we have no hesitation in recommending it.
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