Aja Garmisch-Partenkirchen

Was great to stay for long weekend with kids. Nice facility, pool, cafeteria, and easy parking "except" one unacceptably bad experience I had faced with a staff. He was working in the kitchen to make omelet and rudely complained about my English and refused to make omelet as I asked, with saying he cannot understand my English which is poor. This happening nearly ruined our lovely breakfast just by his rudeness. I just cannot believe that how come this happens in such international hotel. I have reported to cafeteria manager but didn't hear any feedback or follow ups on this.

Services are super Top..and super clean ☺️

Horrible experience, in terms of my second day stay and my experience in the restaurant. I was only going to stay in this hotel on Friday, and Saturday Sunday elsewhere. Given the Friday night well spent there and with a nice room, I canceled my original Sunday plan and booked one more night with Aja. I left the hotel then I came back. I was downgraded from 3rd floor inner circle to the 3rd floor street view room, after I complaint about the street noise, the hotel reception downgraded me even more from the 3rd floor to 1st floor a room in front of the construction site. I do not know what else to say, after telling the reception I am a light sleeper, really needed this vacation which I paid and deserve. She still two times, give me bad rooms. In the end I paid extra to upgrade from Mountain View Standard Room type to their Junior Suite type. I paid 50 euros. And after all, even though I am not getting a actual junior suite, I am glad that after all of these troubles I gone through, I finally get to have a room that is quite for my sleep and a place for my vacation :) So you need to know, they do have a very limited number of rooms that are good for an vacation. And you never know which room they will assign you. They have such different tiers and environment for all of their rooms.

Stayed for 6 nights in March 2024. All aspects of the hotel were excellent. Very friendly and helpful staff (Lily at the front desk always ready to help with a smile - thank you). Would definitely stay again.

Really friendly staff, clean room, nice restaurant/lounge area. Big selection for breakfast. Spa area offers great selection of pools & saunas.

The hotel is a short distance from the train station and the zugspitezbahn. The spa and pool area is a good place to relax. I do missed the tea and coffee facilities inside the room.

Location is great! 5mins walk to the Zugspitze Bahnhof and 7-8mins walk to the main City Center with a lot of shops. Lidl is located just across the street with openings Mon-Sat 8-20hr. With a 5-10mins walk you can reach a lot of good restaurants. Very convenient. Hotel buffet breakfast is very nice with a lot of choices. The mountain view suite is enough big for 2 people and the room design is modern and new. The hot water is not stable though and the parking is expensive - the only two things not good enough for a 4-5 star hotel. Could have charged less to encourage people to park in the hotel's garage.

Everything was very good and perfect. Great view and wonderful hotel.

I wanted to try out a new hotel, the disappointment came with no refrigerator in the room and parking was way too high ( 17 Euros p.d). I could not opt out of breakfast so we indulged since I had to pay anyway (eggs were undercooked, fruits had no taste and whole bananas were over ripe). First night was a fire alarm at 5.15 am so we were waiting outside for 15-20 minutes. Back to the room and upon awakening approx. 9:00ish we had no Hot water at all, couldn’t call the reception no phones in the room. Asked for a discount $ at the reception and all I revceived were 2 drink vouchers. 😞 It was my b day weekend and will not return again.