Hotel berhampiran Wank Mountain, Garmisch-Partenkirchen

We enjoyed a fantastic week in this beautiful, mountainous part of Bavaria and were particularly pleased with the quality of the Hotel Zugspitze. Its friendly staff made us most welcome, the cuisine was excellent, the facilities first class and we will book again. Thank you to all the staff, especially for going the extra mile and so efficiently and effectively returning one of our mobile phones that we accidentally left in our room - top class service even after we'd left!

Biliknya sangat sederhana, dan rumah penduduk sensitif secara visual. Penyaman udara sangat buruk, ia sering mati secara automatik, dan bangun beberapa kali semasa tidur. Permukaan lantai kayu kelihatan sama. Saya memakai stoking dan berjalan-jalan. Stoking menjadi sangat kotor. Dianggarkan bahawa pembersih hanya mengosongkan dan tidak mengepel lantai. Tirai ditarik dengan kuat, dan debu masuk ke mata. Sudah semestinya sudah lama sejak mereka dibersihkan. Terdapat balkoni tetapi privasinya buruk, tidak dihalang, dan dikongsi oleh penduduk di tingkat satu. Terdapat sebuah restoran kurang dari sepuluh meter dari balkoni, dan ada orang yang duduk di luar pada waktu pagi, pada waktu malam, dan menghadap ke sini. Satu-satunya kepuasan ialah persekitaran restoran tidak buruk, tetapi biliknya sangat sederhana sehingga tidak boleh lebih sederhana.

The place is like a small village with buildings scattered across a large area. The ground is neglected (camp grounds like) and poorly lit and difficult to navigate in the dark. There is not much of any service offered when checking in. The overall service is not bad but definitely not a good one. When a guest asked during breakfast if he could take just coffee to go, the answer was that it was NOT POSSIBLE. While one could see that the grounds were under some construction, it was very disappointing that the entire place looked neglected and we didn’t see anyone attending to any part of the outdoor. The entrance to our building was covered with a torn outdoor carpet and locations of room numbers were left for us to guess. Our 123 room was one level downstairs, while the room in the entrance was 132, go figure the logics. No A/C in the rooms and it gets pretty hot and sweaty during the night. The rooms are nice and very spacious while the bathroom are very tight and difunctional.The bathtub is deep and elevated, which makes it difficult to get in and out. The place overall is not maneuverability friendly and there is a lot of walking to get to the room. They do not allow you to drive into the grounds for luggage dropping. Breakfast buffet was very nicely stocked while the layout of the buffet was disfunctional although the space is very large. People were stepping over each other in the different food lines while the seating area was large enough to accommodate twice the number of guests. Overall, there is nothing to make this place a “go to place “ but if no other choice. It is not a bad one. I would not recommend the place for any specific attributes.

Great location on the outskirts of town but easily walked from the station in the summer/autumn, just be aware of the hike up a steep trail to the entrance - there is an alternative! Food was wonderful - great variety in the buffet breakfast and dinner. Staff were very friendly and helpful; they make you so welcome. At the back of the hotel are trails with fabulous views of Zugspitze and Alpspitze; you can hike the old bob sleigh run, too. We really enjoyed our stay and would be happy to return.