Hotel berhampiran Zollhütte, Garmisch-Partenkirchen

We enjoyed a fantastic week in this beautiful, mountainous part of Bavaria and were particularly pleased with the quality of the Hotel Zugspitze. Its friendly staff made us most welcome, the cuisine was excellent, the facilities first class and we will book again. Thank you to all the staff, especially for going the extra mile and so efficiently and effectively returning one of our mobile phones that we accidentally left in our room - top class service even after we'd left!

Horrible experience, in terms of my second day stay and my experience in the restaurant. I was only going to stay in this hotel on Friday, and Saturday Sunday elsewhere. Given the Friday night well spent there and with a nice room, I canceled my original Sunday plan and booked one more night with Aja. I left the hotel then I came back. I was downgraded from 3rd floor inner circle to the 3rd floor street view room, after I complaint about the street noise, the hotel reception downgraded me even more from the 3rd floor to 1st floor a room in front of the construction site. I do not know what else to say, after telling the reception I am a light sleeper, really needed this vacation which I paid and deserve. She still two times, give me bad rooms. In the end I paid extra to upgrade from Mountain View Standard Room type to their Junior Suite type. I paid 50 euros. And after all, even though I am not getting a actual junior suite, I am glad that after all of these troubles I gone through, I finally get to have a room that is quite for my sleep and a place for my vacation :) So you need to know, they do have a very limited number of rooms that are good for an vacation. And you never know which room they will assign you. They have such different tiers and environment for all of their rooms.

This is a decent 4-star hotel located in Garmisch. It was 7 min walk from train station. There was a kebab shop and an icecream restaurant right next to and across it. Dm drug store, supermarkets and more restaurants are within minutes of walking distance. Breakfast was buffet-style. There were a couple of staffs at breakfast and they were amazing. They would ask what kind of coffee and eggs you like for the day, and their service was quick and polite. Choices of food was more than sufficient, with croissants and rolls, toaster available, smoked salmon, a wide variety of spreads, ham, cheese, fruit juices, vegetables, cereals, milk/skimmed milk/soy milk/oat milk, more than 10 types of tea……. 4-5 pm is tea-time. The sitting room was elegant and spacious, which makes you feel calm and at home, with some background soothing music. You can read the papers or choose a book from the shelf there. There was also a small pool, steam and sauna, which were all delightful and relaxing, esp if it was raining and cold on some days. My room has a balcony which faces the mountains. It was spectacular and stunning to enjoy this view at dawn and dusk. Staffs were friendly and helpful. There was one gentleman, in shirt and tie every day ( who happened to have injured his leg and wore an orthosis and crutches to work) displayed exceptional kindness and passion in his job. He offered help and a lot suggestions spontaneously whenever I asked questions and told me “it is why I am here!”

The place is like a small village with buildings scattered across a large area. The ground is neglected (camp grounds like) and poorly lit and difficult to navigate in the dark. There is not much of any service offered when checking in. The overall service is not bad but definitely not a good one. When a guest asked during breakfast if he could take just coffee to go, the answer was that it was NOT POSSIBLE. While one could see that the grounds were under some construction, it was very disappointing that the entire place looked neglected and we didn’t see anyone attending to any part of the outdoor. The entrance to our building was covered with a torn outdoor carpet and locations of room numbers were left for us to guess. Our 123 room was one level downstairs, while the room in the entrance was 132, go figure the logics. No A/C in the rooms and it gets pretty hot and sweaty during the night. The rooms are nice and very spacious while the bathroom are very tight and difunctional.The bathtub is deep and elevated, which makes it difficult to get in and out. The place overall is not maneuverability friendly and there is a lot of walking to get to the room. They do not allow you to drive into the grounds for luggage dropping. Breakfast buffet was very nicely stocked while the layout of the buffet was disfunctional although the space is very large. People were stepping over each other in the different food lines while the seating area was large enough to accommodate twice the number of guests. Overall, there is nothing to make this place a “go to place “ but if no other choice. It is not a bad one. I would not recommend the place for any specific attributes.

Terrible experience. Dated, old, uncomfortable mattress, no full set of bedsheets, noisy, hot and an incessant blinking security light over the parking lot that kept me up for three nights. Insult to injury, front desk clerk threatened an early departure payment fee of all remaining days when there’s not such policy anywhere on the hotel’s website. Fortunately, between my employer and credit card company, they put the good clerk in his rightful place and I departed a few days early without any additional fees.

This a very nice vintage style hotel in the best street of Pa area. The hotel staff is so friendly and courteous. Nice bar, nice restaurant too. We stayed for a night only but would have loved to stay longer. Rooms are big with super views, nice balcony and big bathrooms. Beds are comfortable. Before I booked I had read some reviews on old furniture/ furnishings.. but trust me, it’s very clean and well maintained. The hotel room has old style furniture but it is well maintained and very very clean. We booked a breakfast in advance and then did not have it as we were not hungry. The staff was ready to adjust it against any other F&B bill, which we think was amazing service. Finally because they were fully sold out for dinner, they refunded the amount in cash. Truly impressed with this.. Go for Atlas Grand Hotel.. you will love it.