Pengguna Tetamu
25 Mac 2024
I had missed my flight and had to stay in Gdańsk overnight. As upset as I was initially, this hotel lifted my spirits and made me feel much better. I was tired after having travelled all night and on booking, emailed the hotel to ask if they could accommodate me prior to the usual check in time of 4 pm. I immediately got a reply back saying that they would make an exception for me. When I arrived, a lovely receptionist, Julia, quickly and efficiently checked me in. I was delighted to find myself in a spacious, comfortable, bright and cosy room, with a modern and sparkling bathroom. I had dinner in the restaurant downstairs and was very impressed with my experience. Food was expertly and lovingly made, wonderfully presented and served with a smile. I had a great sleep and returned to the restaurant in the morning for my breakfast. Once again, I found the quality of food and service exceptional. There was a wide choice of breakfast items, both hot and cold, both traditional and local, including famous Polish waffles. I asked Vitoria on reception if I could stay a bit longer in my room as my flight isn’t until this evening and she kindly obliged. She also booked me a transfer to the airport. I found Faros hotel in Gdańsk a welcoming and professional service with warm and cosy ambience and wonderful and friendly staff. Julia, Victoria and a lovely lady at breakfast, sorry, I didn’t ask for her name, made sure that I was happy, and treated me in the most respectful, friendly and obliging manner. I am sure that goes for all other guests. My stay in Faros this time was accidental and unplanned, but I’ll be sure to return and will happily opt for Faros hotel again. Thank you
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