Hotel berhampiran Church of St. John of Prè, Genoa

This hotel looks fantastic on the website, but don't let that mislead you.  We arrived after a cruise and a long train ride; we were very much looking forward to staying in a ”Luxury Duplex” with some extra space and comfort for my family. This was far from the truth. After entering our room, the temperature inside the room was 26C. I immediately went to turn on the AC, which didn't work.  I immediately went to the front desk and let them know that the AC was not working at all.  He came to the room and pretended to set the AC, but only turned on the fan.  After sitting there sweating with my entire family for a while, we decided to open the huge window facing the VERY busy and noisy street. I played with the AC control panel only to find that the AC had been disabled completely and only the 'Heat' and 'Fan' options were available.  They do this at the maintenance level to conserve electricity. COMPLETELY unacceptable as the temperature in the unit was now 25C (with the window open) and a sweltering 29C in the upper level of the unit. I went back to the desk again to have the AC turned on.  I was told that because it was 'Winter', the use of AC was not allowed.  The Front Desk Agent was useless, Rude and not helpful at all.  I don't care if it's Winter, there is no way my family is going to be able to sleep in a sauna. I went back to the front desk only to be given more excuses; I asked to speak to the Property Manager, who was 'unavailable'.  We went out for dinner, leaving the window wide open in hope that it would cool the unit down.  Not the case again, due to the design of the room, there is no way to properly ventilate it without using the perfectly good AC system that is disabled because it's 'Winter'.  We tried to sleep with the window open, which was Incredibly noisy due to the heavy traffic and late night activity in the area.  We all tried to sleep with earplugs, but it was simply way to hot and loud. Horrible experience that was completely avoidable.  skip this place altogether...

Ottima posizione,servizio e personale super gentili. Attenti alle esigenza del cliente. Consigliato.

We stay at the hotel for seven nights. A renovated hotel of excellent quality located in Corvetto Square, very close to the central Ferrari Square, to the port, to 20 September St. and the historic center. Near the hotel transportation to every place and to the airport. The rooms are comfortable, clean and very beautiful. The hotel itself is very quiet. The breakfast is excellent and rich. The hotel staff at the reception and in the dining room are very kind, attentive and cordial. The price is cheap compared to the value and especially compared to other hotels in the area. ****rit Itzak

酒店位置很好，在Ferrari廣場附近，走走逛逛很方便。前台服務態度不錯，挺友好。 附近有個超市。 早餐品種很少，而且住了幾天沒見任何變化，給人感覺並不符合酒店加早餐的費用。住了歐洲很多其他的酒店，這家酒店的早餐算是不令人滿意的。

飯店位於市中心的戰略位置，但享有鄉村酒店的安靜和隱私。客房以現代風格佈置，並設有簡約但優雅的家具。 房間非常乾淨，接待處的工作人員也非常專業且樂於助人。我很高興入住熱那亞市中心 B&B 酒店度過了 3 晚的愉快之旅 ，我對這家酒店的評價很棒。自從抵達受到了工作人員的熱情和禮貌的歡迎，他們非常樂於助人。

We stayed here in March 2023. The room had recently been decorated. You had access to a mini bar (very reasonably priced) and a selection of snacks and a kettle and tea/coffee. There was no safe. There were toiletries provided in the bathroom which was very modern. There was a balcony but not easily accessible. The staff on reception were very friendly and even lent us a charger for one of our phones. They recommended a lovely restaurant around the corner which we enjoyed so much - we ate there twice. The hotel was very close to the train station and as such, we took a trip to Portofino which you should definitely do if you have the time. I would stay here again :)

Kualiti/harga nisbah yang sangat baik. Pilihan yang baik hanya di luar bandar utama. Harus mempunyai sambungan bas yang baik ke pusat bandar.

Holiday visit, chose to stay near airport rather than walk around in old town at night. Hotel was ok but not outstanding, decent room, staff tried hard, but services and hotel a bit tired.

We stayed overnight on out trip from Croatia to France. We chose the hotel as it was easy to access, not far from the autostrada and there was plenty of parking available. The room was a little tired but everything was very clean and worked properly. The restaurant for both evening meal and breakfast was excellent and the staff could not have been more friendly and helpful. Worthy of note is that the evening meal was brought to us on a trolley and the sea bass that was ordered came whole and the waitress skinned and filleted it while we watched before serving it.

The hotel is quite old and in need of refurbishment, but the location is quite convenient, close to the airport, to the motorway and to the sea. It has a parking at the back which is absolutely necessary if you travel car. The ample lobby opens on a panoramic terrace and if you cross a busy road, you're on the beach. Our room was on the third floor and no frills, as to be expected in a there-star. The bed was hard but clean, we had two pillows, both quite flat, the shower was minimal but working. On the other hand we had a great view. Breakfast was in a rather large room on the right from the lobby and inclusive of the usual croissants, cold cuts, yogurt, etc... The hotel is used by one of the local football clubs and when we stayed a whole bunch of youngster was also around, to make the place lively. The hotel restaurant works also independently and it's quite new. We had dinner there'd we really enjoyed the local food served nicely and at reasonable price. Would definitely recommend. Altogether was a relatively good stay if you keep your expectations low and enjoy the scenery.