Due to the pandemic we had to cancel other New Year's Eve plans and chose to stay a bit closer to home. This was an excellent choice! Unfortunately I can't attest to the salon, spa, or pool (all are off our to-do list until Germany's numbers are down), but everything else about this hotel was amazing. Everyone spoke excellent English, were very accommodating, and the restaurant requires a review all its' own (magnificent!!). If we had to find anything that didn't deserve a five-star rating, it would be the streaming service (lost Netflix connection frequently), however, everything else at this hotel made up for that. You couldn't ask for a better location; it's across the street from the Hauptbahnhof, and one block away from more shopping than you can do in a day! Every hotel in the world should offer an ”Olaf”! Olaf is the most outstanding of this hotel's very service-oriented staff; he is everywhere you need him to be right when you need him there!! If we owned a hotel chain, we would be trying to hire him away from the Graf Zeppelin - he's that good!! This hotel also has an elegant cigar bar. Although I'm not into cigars, it's so elegant that I did not mind accompanying my husband there. My husband's exact words were ”this place has the very best cigars I've ever tried, and an exquisite class of whiskey!” And thanks to Olaf, our preferred table was reserved in the restaurant and in the cigar bar every evening; We will definitely return to this hotel! Oh, I forgot to mention.......we've traveled a lot and have been in a lot of hotels; this was the first that offered a WALK-IN closet with ample storage storage! The two sinks in the bathroom, both a tub AND a shower were also a plus....comforts of home! (We were in a junior suite)
28 Ulasan