Hotel Ginowan dengan Kolam Renang

子どもが*アレルギーがあって、ソフトクリーム食べられるか確認してほしいと伝えると、*入っているのでたべられませんと言われました。後からソフトクリーム機に成分表示されていることに気づいて乳製品のみでしたので再度店員に確認したところ、*入ってますと言われました。*の表示ないのに入っているんですか？もう一度確認お願いしますと言うと*入ってるので食べられませんと。何回も聞いたので店員さんの態度も悪く感じました。しつこいとは思いましたが再度確認してくださいと伝えて、結局*は入っていませんでした。デザート・食事に殆どが*が入っている中で、ソフトクリームが食べられることは*アレルギーの子にとっては大きなことです。*入っていると伝えられた若い女性店員さん、２人からは何の謝罪もありませんでした。たかがソフトクリーム食べれるか食べれないかと思うかもしれませんが、食べられないの一言が本当にがっかりします。アレルギーのない人には乳製品と*の違いがわからなかったかもしれませんが、これをきっかけに把握してほしいです。

Compared to big city hotels (like Tokyo, New York, etc) the roominess was very welcome! Even the most basic configuration rooms consist of sleeping area, living room area, kitchen sink area with fridge & microwave, a bathtub/shower with scenic view & every room faces the ocean so you get a floor to ceiling window & patio with great ocean view. The staff is very helpful & restaurant is very nice, with decent variety for breakfast buffet & more upscale for dinner hours. Within walking distance is the marina, Tropical Beach, & Round One to keep the kids entertained. About a block down the street is San-A shopping center where you can buy typical souvenir food stuff but without the jacked up tourist pricing. You can also get decent quality clothing & fashionable items at reasonable prices (if you from U.S., think Target or Walmart). The shopping center also has several restaurants. We loved the donut shop, & also the robot restaurant (the servers are robots - real robots, the mechanical kind, not humans dressed as robots). The relatively central location of this hotel also meant we could call a cab & head out almost anywhere without breaking the bank. We would definitely go back again.

The service was absolutely wonderful. We were upgraded to a club room—-and that included access to the beautiful infinity pool on the 14th floor—-absolutely worth any extra that you might have to normally pay when staying there. The club was stocked with delightful little snacks and a decent light dinner. Every room has a view of the ocean. We were on the 13th floor and now I’m convinced 13 is a lucky number. The morning buffet has a fantastic selection of Japanese and western foods—-loved the dragon fruit and the local jimami tofu. The infinity pool on the second floor also includes a dry sauna, a steam room, and ice room (with fake snow coming down) and a hot stone bath. The hot stone bath was lovely and surprisingly comfortable (use a towel for a pillow)—-plus the fake fireplace adds a lovely orange glow to the room.