Pengguna Tetamu
28 Mei 2024
Overall experience was horrible. I'll start from check-in. Check-in process was really horrible and hectic. Although we reached at resort early and requested the welcome drink at gazebo, the waiter straight away declined it. Their reception area is too small. Not even 10 folks can sit in properly. Coming to swimming pool: it was really unhygienic. Water was really dirty. One couldn't see the bottom of the swimming pool. We requested manager to change or process the water, again they straight away denied to do so. So if you are planning for swimming pool fun don't go at all. Swimming pool had algae in the side wall. Funnily thier pool guy also admitted that without being sorry. Restaurant and food: restaurant was okay. Not much verities in the food. Their main restaurant doesn't have air conditioning, so think twice before going there if you aren't used to eat while sitting in hot summer. Food taste was okay not so excellent. It is expected to have a descent varieties when you promote property as "a resort. Room: surprisingly, room was tidy and in good condition. Although they promote as resort they didn't provided toiletries like toothbrush, tooth-paste etc. There are separate water tanks so if that gets empty you need to come out of bathroom and call reception. They will start water pump. So overall, a bitter experience. I wouldn't recommend this to anyone. Don't waste your precious vacation time there.
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