Hotel berhampiran Supplaid Girona, Gerona

Do read your email from the hotel explaining about arriving purists receptionists limited times! Otherwise you’ll Not be able to access the hotel when you get there. Once in, it’s lovely. Small but perfectly formed. Friendly staff, really good domestic services- they work hard and it’s spotlessly clean. Very comfy beds and pillows, lovely fluffy towels. Handy features like hot drinks, water, access to a microwave, and free lockers to store your luggage are great. Some traffic noise at times. Easy 10 minute walk from the old Town, and a bit less from The station.

Nous avons apprécié l'accueil personnalisé. Les services étaient au top. Proximité des commodités pour manger, faire du shopping, visiter à deux pas. La cafétéria intérieur est super. Nous avons passé un séjour très agréable. L'hôtel n'était pas plein, ce qui nous a permis d'être assez privilégié. Nous avons aussi apprécié les conseils donnés par la personne à l'accueil concernant les modalités de parking et surtout de nous indiquer un endroit sûr et gratuit !

Останавливались на одну ночь и всем остались довольны. Достаточно места в номере, все чисто и аккуратно, удобные для сна кровати, красивый вид на город

Je suis très satisfaite de mon séjour dans cet hôtel : Très bien situé et facile d’accès, ils dispose également d’un parking surveillé +++ De plus , les chambres sont agréables et non bruyantes. Le personnel a été aux petits soins avec nous , et nous a guidé afin de faire notre programme de visites dans la ville de Gérone (qui, au passage est une ville Magnifique avec beaucoup de choses à faire et à visiter , tant pour les jeunes que pour les familles). De plus, il est très bien situé (à proximité du grand centre commercial Espai Girones) et facile d’accès. Le petit déjeuner est très satisfaisant et complet ! De plus le rapport qualité / prix est top 👍🏼 Je recommande sans hésiter !

意外的驚喜，在城市最高處，有一個大大的露台（有一個小小的泳池）夜晚很安靜 ，很漂亮的酒店，停車非常方便。餐廳，酒吧和前台在一個大的空間又相對獨立，很讚的設計！

Drie heerlijke dagen gehad op deze mooie plek. Masia can Pou is een charmante locatie met verschillende mooie plekjes in de grote tuin om te kunnen zitten. Het ontbijt is heerlijk met elke dag een andere specialiteit. Het is op meerdere dagen mogelijk om te dineren en dat is een echte aanrader! De eigenaar kan heerlijk koken. De kamers zijn mooi schoon en worden super netjes bijgehouden. De eigenaren zijn heel vriendelijk en behulpzaam. Het zwembad ligt er mooi bij en is fijn om dit er bij te hebben met warme dagen. Wij vonden het in het echt nog mooier dan op de foto's!

My husband and I came as day guests because we wanted the use of a swimming pool. You pay €30 and get a towel and 1 drink (beer or soft drink). When we arrived the outdoor pool was like ice, we're hardy swimmers but this was ice ice and so we asked if we could swim in the indoor pool. No, you pay €30 to use the spa, we asked if we could pay for the spa instead of the outdoor pass and they said yes, but you cannot then sit outside???!! We said we didn't want to be sat indoors all day so got the outdoor pass. After an hour, noticing there was not one single other person at the indoor or outdoor pool, we explained again that the outdoor pool was unusable so could we just have one swim in the indoor pool otherwise we have paid €30 for a towel and a chair (which we have on our large terrace at our accommodation for free!). We even offered to forego the free drinks to do so. We werent trying to get freebies, just asking for the ability to go for a swim like we'd paid for, making it clear we would not use the jacuzzi or anything else in the spa. Receptionist said she would get back to us in half an hour. 2 hours later....Nothing. Went back in and had to explain it all to 2 new ladies. Come back in 20 minutes. Went back and they said if you want to use the indoor pool you have to pay another €30. It was absolutely baffling that with zero other guests using the facilities and knowing we had paid for a pass to have use of a pool, they would not let us have 1 swim in an empty indoor pool. What difference does it make to them if we swim indoor or outdoor, zero. What difference would it have made to us, total. The actual advert for the pass doesnt even specify that the pool is outdoor only and when we emailed them in advance was also not advised this, nor that we had to have passports to enter (fortunately i had a photo of them on my phone, otherwise we would have had a wasted 30minute journey) because we were told we could not enter using our drivers license. Our sole purpose for coming was to swim, I'd had a bad fall and injured my leg and back quite severely and was coming to try and relieve it by swimming, instead I went back €30 worse off, irritated and still in pain. Their customer service skills and logic were appalling. What could have been a lovely, relaxing day out was totally overshadowed by their lack of hospitality.

Gorgeous room and lovely interiors throughout the whole hotel. It felt luxurious. All the staff were brilliant! The beds were comfy and the food was good. Golf buggies took you to the different restaurants around the complex which was great. The Camiral Rose was delicious. To improve this hotel my suggestions would be an adult only pool as the pool area wasn’t that relaxing due to lots of splashing/ balls/ inflatables! Which is brilliant! But a relaxing quiet pool would make it much more serene for couples / guests without children. A little more atmosphere in the evenings would be great. We were very shocked that our taxi back to the train station was €57 for a 20 min drive where as it was €35 on the way there.. so bare this in mind and maybe book your own taxis. Apart from this it was great and the staff were lovely. The golf was superb! Thank you.

One of the best mountain getaways! The Castle is very well maintained keeping its authenticity with a modern touch. We booked the Pere Margarit suite and our stay couldn’t be comfier or more relaxing. The buffet breakfast is amazing with lots of options of high quality ingredients. Dinner in Drac Restaurant is also great. The staff is incredibly helpful and attentive. Special thanks to Lika from the reception and Arnau in F&B. We will definitely come back soon!