Where do I even start?! Bluntly put, this place was disgusting and hideously expensive for what you get ($176 for something far worse than a motel). The Emerald describes themselves as a “hotel that offers all the benefits of boutique accommodation”, which sadly I don’t agree with. I’m honestly not sure that this can be called a hotel, let alone “boutique accommodation”. I’ve noted an unfortunate number of issues with false advertising. I chose this place because it had a spa pool, so imagine my disappointment when I found out that it doesn’t have one and it looks like this has been the case for a long time. The pool is worn and dirty and where the spa was, is now deck with a table and chairs. Very annoyed. So don’t believe the pics you see on here. My room was very big, but I feel like I was duped again as the picture when I booked showed a balcony and windows, but mine didn’t have one and the window looked out to the hotel corridor, so I had to close the curtains for privacy. Other things that are listed in the amenities and weren’t there: phone, dvd/cd player, coffee/tea maker (it was a jug), minibar. And their own website states they have “Sky TV”, but this is also not correct, as all channels unique to Sky are not available, so it’s Freeview on a sky box (possibly even less channels than Freeview though). The “King” bed was actually just two twins pushed together and it had the uncomfortable seams running down the middle of the bed. The hotel does have a car park at the back of the hotel but be aware as space is very limited (I only saw around 10-12 parks on the 2 floors I went to) and the area is pretty tight to get in and out of. Luckily I managed to get a park on L2 because I don’t know what I would have done otherwise (max 8hr parking on the street). Other issues to note: - you hear the churning of the plumbing pipes in the ceiling anytime someone uses the bathroom (happened throughout the night) - Dirty ‘drip’ marks on the walls, and bathroom - Could hear every word of people’s conversations at 12.30am in the corridor - Receptionist was in the middle of eating when I checked in and again when I checked out For the price I paid ($176 for one night), I was expecting something better than this. Most things would be better than this place. So of course I would I l not recommend staying here and I won’t be returning.
Bagus
59 Ulasan