Hotel Dengan Pools di Perth and Kinross, United Kingdom

Kenmore is a beautiful location and the area is a stunning area of natural beauty in Scotland. That said, having stayed at this resort before, I was disappointed with the cleanliness and maintenance of not only the lodges but the leisure centre. The lodge itself had peeling wall paper and chips around light switches and old frying pans, all things which are easily maintained and/or changed. The pool area is lovely but pool was cold and one of only two showers were out of order due to a cracked base in the ladies. This was a relatively cheap break but despite this I do feel the Kenmore club is looking a little shabby and in much need of an overhaul or at least some renovation to keep up with the neighbouring hotels and lodges which are more modern and well kept

After checking in online, we got to the hotel and they could not find our booking then in the confusion we were asked if we had paid. After time booking was found. We did not have any further problems.

This venue is really a hidden gem up to a point , the Chef and kitchen ( paticularly the Haddock and Poached Eggs at Breakfast which is Michelin Star level ) the spa and swimming pool are kept to a good standard of hygene , however there is a serious problem with service which is evident from the staff behind the bar ( Saturday 4th May to be specific ) where it was plainly evident for all of the guests seated in the lounge to witness the grief that was being given to the Restaurant Host and other waiting staff by the two individulas behind the bar who were making their life's a misery by poor attitude and unhelpfulness when rightfully they were chasing restaurant drink orders which were painfully slow on deliverance attributed totally to the ineptness of the bar staff . Its about time that Providence Hotels boss Mr Neil Hughes and Blantyre Capital and Fairtree Alternative Real Estate were made aware of this as it is not fair on the efforts made by the other staff who are being dragged down needlessly by the bar staffs under performance , ineptness and demeanour .

The double bed was a pathetic mattress. In this day and she comfortable beds are basic. The lamp shade was broken in our lodge and the carpets need replaced. Room 501 living room Has a strong bad doggy type smell. We couldn’t relax in the living room. It was either from the rugs or sofas. These lodges are tired and need updated. The bathrooms are dingy. The bedrooms are dark with poor lighting. Not good!

Very nice scenic, good for couples or family to relax, enjoy the nature and the sun. Restaurant’s food is in good quality. Good selection of drinks. Room was a bit old with old carpet and bed. Probably need renovation. Evaluator not working so we need to take the stairs with our luggage’s.

What a lovely palatial hotel. Stunning location and extremely friendly staff. Food in restaurants was excellent. Cannot fault anything. Would highly recommend and will definitely return

A lovely hotel in a quiet setting. Bar service was a bit slow but available most times during the day. Food service was ok. Breakfast was good… wide variety… although fruit could have been fresher, ( apple was brown). Dinner at night was ok. Entertainer was good, enjoyed his music and cheerfulness. Difficult to get a taxi on the day we left and was pouring with rain. Staff were really helpful and took us to the train for which we were really grateful! I suggest booking a cab the day before. Our room was comfortable and a good size. However the bathroom window curtains need attention. A shower curtain pinned up with press studs wasn’t appropriate for security and privacy! We would stay again.

We enjoyed our stayed as a family but the service and food in the buffet style restaurant at night was very poor as food was cold and we were finished eating before we received our drinks. We eventually managed to speak to a manager about it. However, we have stayed before and ate in other restaurants and they were good. Upgrades to winter garden bar were nice but again service for drinks very slow. Overall a 6.5/10 stay.

This was our first visit and it definitely won’t be our last. Everything about our one night stay was perfect. The castle room was so comfortable, the spa was a delight and the Sandeman restaurant was a treat. The staff were beyond helpful and the surroundings were breathtaking. A very special stay in a special hotel.

Nice hotel in a great location. With good sized and clean rooms. The bar meals in the evening can be busy and they weren't able to accomodate for one night. Also, breakfast starts quite late at 8 am, so can be very busy a hectic when it does begin. A 7 am breakfast start would ease that and be helpful for business travellers and walkers with an early start.