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Lihat Ulasan Tetamu untuk Hotel di Glen Allen

Virginia Crossings Hotel & Conference Center, Tapestry Collection by Hilton
4.4/5105 Ulasan
Kami mempunyai pengalaman Airbnb yang teruk dan memerlukan tempat yang boleh dipercayai dan selesa untuk bermalam. Hotel ini terletak di Padang Golf dan ia sangat cantik!! Kami mendapat harga yang hebat tetapi saya memilih 1 Raja berbanding 2 Ratu secara tidak sengaja. Mereka kami sangat gembira dan sila menukar bilik tanpa kos kepada kami. Apabila kami sampai di bilik kami, pelekat terpasang di pintu kami menunjukkan bilik itu telah dibersihkan dan tiada sesiapa pun yang masuk. Katilnya besar, mewah dan sangat bersih. Saya tidur seperti bayi. Bilik itu juga sangat bersih dan A/C mengepam keluar udara sejuk. Bilik itu bersih, tenang dan sejuk. Kami sangat menikmatinya!
Knights Inn Glen Allen
3.1/52 Ulasan
Our stay was terrible got locked out of our room 3 times. The guy at the front desk didn’t even apologize for the inconvenience of getting locked out. The hotel is extremely outdated definitely needs to be remodeled. Also the sheets had blood all over them. Spend 200 plus dollars and there’s no coffee in the rooms. Feel like we where judged and put in the worst rooms of the hotel. The WiFi is terrible on the bed it will work go to the bathroom and it stops working. Also put do not disturb on the door and housekeeping ignored it and still came in. We will never be back
Best Western Plus Glen Allen Inn
3.7/5100 Ulasan
Hotel yang sangat bersih dan bagus
Hampton Inn & Suites Richmond/Virginia Center
4.1/5101 Ulasan
I am a Hilton Honors member and I stay in Hampton Inns multiple times a year. The key to any brand is consistency and this property is clearly falling short, mainly in the area of service. Digital key didn't work at check-in. Young woman at front desk said, ”It hasn't worked in weeks.” No ”sorry,” no care whatsoever. (For frequent travelers, the digital key, and being able to skip being processed at the front desk, is the main reason to stay with the brand.) There was no shampoo in the guest room, for example, and so, after a long day of travel, I went to the front desk to ask for some. The front desk person looked around, couldn't find any, and, after several minutes of looking, handed me some shampoo from another brand, something that looked like she grabbed it from the lost & found drawer. Again, no ”sorry,” no care, no ”Would you like some sent up to your room tomorrow?” Same lack of care when I asked for my rate to be adjusted to my company's corporate rate: ”I can't do that. My manager has to do that.” No ”sorry for the inconvenience,” no ”let us make it easier on you on I'll leave a note and have the manager do it for you tomorrow,” nothin'. She didn't even have the energy to say, ”Come back tomorrow,” which would have been annoying, but at least better than the blank stare of ”sucks to be you” that I received. Got the same attitude from the front desk in subsequent days when I asked for decaf coffee. And again when I asked for a check-out time of Noon. No one ever asked, not once, ”how's your stay?” or ”Is there anything else we can do for you?” Staff needs basic, basic customer service training where smiling is step one in the formula. My refrigerator in the room was broken, but I didn't dare tell anyone. I couldn't bare another indifferent response. The room itself was clean, but a bit beat and the mattress sloped downward toward the headboard in an uncomfortable way. As I said, not a great representative of the Hampton or Hilton brand.
Extended Stay America Suites - Richmond - Glen Allen - Short Pump
2.9/596 Ulasan
I am a business traveler looking for a place to stay long term when in Richmond, so I decided to give the Extended Stay America in Short Pump, VA a try for one night. The first room I was assigned was # 212. I always check the sheets, blankets and overall bed for cleanliness and bugs. The bed linens looked clean until I pulled back the mattress to check for bedbugs (none seen) and saw dirt and a used hair bow on the box spring cover next to the base of the headboard. I then checked the bathroom and saw what appeared to be dried sparkly nail polish on the toilet seat and inside of the toilet. As I continued to check out the rest of the room I noticed it was getting unbearably cold, and found that I was not able to adjust the settings on the ac unit. I went back to the front desk and asked to be given a different room. The nice young man working the desk moved me to room #110. This room was much cleaner, although I don't believe guests are able to adjust the heat/ac units in any of the rooms because as the evening went on I was freezing in this room too, and had no choice but to unplug the unit from the wall to turn off the air. To summarize: Pros: - Price is right if you are looking for basic lodging in a nice part of town - Comfortable mattress. I slept well. - Full kitchen area with refrigerator, stove, sink and granite counter tops - Big screen tv with a variety of cable channels - Close to a good variety of restaurants - Close to shopping - I felt safe. My room was in the same building as the check-in desk. You couldn't access the hallway where the rooms are located without a key card - It was quiet at night Cons: - No dishes, pot & pans or utensils of any kind are kept in the room. Go to the front desk and ask for them if needed. - Very thin blankets and towels. - Shampoo and soap are provided, but the shampoo bottle is the smallest I have ever seen and definitely not enough for more than one person. Not even enough for one person if you have a lot of hair . - No hair dryer. I had to go to the store and purchase one. - No ability to adjust the room temperature (that I could find). - Ice machine is located on the 1st floor, but if you need ice there isn't an ice bucket in the room or at the machine. Perhaps they expect you to take the ice tray from the freezer in your room with you to ”catch” the ice? - At 7:10 am there were no signs of the free ”grab and go” breakfast advertised. Not even a cup of coffee. I had to drive to the 7-11 down the street for coffee. Will I stay there again? Probably not. I think it is fine for someone who just wants the basics. I can put up with a lot, but having to drive somewhere for my morning coffee isn't one of them.
Comfort Suites Innsbrook - Short Pump
3.6/5101 Ulasan
Good service, good clean room. Complimentary hot breakfast.

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