Hotel berhampiran Rare Bird Antiques, Goodlettsville

We always feel welcomed and appreciated at this location. We receive the answers and help we need in our stay every time we stay. It is a great location to access our needs. The parking is great as well. We love the upgrades that they are making and the cleanliness is a 100.

The bed was very comfortable and the shower had great water pressure and plenty of hot water. We were there 2 nights. Breakfast was adequate, but not exceptional. The person at check-in was not at all warm or welcoming; no name tag visible. However, Janice at check- out was kind and helpful. We had a number of issues with things that were broken or missing in our room as well as what appeared to be water damage from the shower in the bathroom. (There is a lot to be said for having a complete shower enclosure, not glass that only partially covers the shower.) I told Janice about all of our issues with the room, showed her photos I had taken, and she wrote everything down. I hope all of these problems have been addressed so future guests in this room can have a much more pleasant experience. My husband was in touch with management about our concerns and they were very receptive.

房間很大，衞生很乾凈，服務也很好。

My husband and I were looking for a place to stay the night while in town for the Scottish festival. We aren't fancy people. A clean room and working appliances is about all we need. The bed cover had a large cigarette burn in it, the microwave kept throwing an error code, the fridge froze all of our food and drinks we had, the bathroom door was torn up at the bottom, there was mold in the vents and a huge hole in the bathroom ceiling stuffed with paper towels, the coffee pot was missing parts (avid coffee drinker), and THE TOILET WASN'T BOLTED TO THE FLOOR. Every time you sat down it would move! When we arrived they notified us of the $100 deposit as we went to pay which I was a little irritated about because I thought they had to disclose these things before booking. When I asked to see where it was the desk clerk refused to show us. Not the biggest of deals becuase some places do and some don't, but it was the fact they were claiming it was there, but I showed them every piece of paper work and disclaimer and it was no where on there. We booked directly through Wyndam. This wasn't irritating enough to press the matter so we shrugged it off and made our way to the room. We were hungry so we ran out to grab a few groceries, and when we got back we slowly started uncovering how bad the room was. The TV wouldn't even stay on for more than thirty minutes without shutting itself off. If you think we should have asked for a new room, be advised they make you sign a form stating you can't ask for a room change after 15 or 20 minutes of being in there! a lot of these things weren't found until later. All they had to say about it was, ”Everyone is required to put down a deposit.” which again, was the least of the issues on the list and nothing else was adressed. The room was GROSS. Save your money!

Very clean, quick & early check in, and they had good breakfast for my whole family! All together a great experience

It was a nice trip folks friendly . The staff nice and always helpful