Hotel Residence Inn di Grandville

Very nice clean and new hotel with a pool and workout room. Staff was very professional

Booked in advance direct through Choice Hotels and thought I was getting the “Member Rate”. Arrived to hear the reception desk quoting prices for the same night as $60+ less than we paid. When we asked if we could be discounted she became very defensive. Hotel was very clean and very nice, but be advised, it is not correctly advertised! There is NO in hotel restaurant. When questioned, the manager (who was very defensive and not kind) stated the Bar & Grill across the parking lot was their restaurant. It is not open for breakfast. He became quite offended that I would want a restaurant breakfast when they offer cold cereal and toast for breakfast. In the end the manager and I agreed to a full refund and we went elsewhere for the night. As we were leaving they rented our room out to a couple for more than $60 less than we paid… Also, they have a fabulous pool that IS open, but they don’t tell you that they only allow one family at a time, you have to reserve your one hour time spot and by the time we checked in all spots were taken except for the 9pm spot.

Terletak di Grandville, Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI berada dalam lingkungan 10 minit memandu dari Pusat Membeli-belah RiverTown Crossings dan Muzium Awam Grand Rapids. Hotel ini berada 10.1 km dari Arena Van Andel dan 10.4 km dari Downtown Market.Gunakan peluang rekreasi seperti kolam renang tertutup atau kemudahan lain yang termasuk akses Internet wayarles percuma dan dewan bankuet.Dapatkan sesuatu untuk dimakan di bar/deli snek yang disediakan untuk tetamu Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI. Sarapan Eropah percuma disajikan pada setiap hari dari 6:00 hingga 10:00.Kemudahan yang ditampilkan adalah termasuk akses Internet (berwayar) kelajuan tinggi percuma, daftar keluar ekspres dan meja/kaunter hadapan 24 jam. Kemudahan acara di hotel ini terdiri daripada ruang persidangan dan bilik mesyuarat. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 80 bilik tamu. Akses Internet (berwayar) kelajuan tinggi percuma membolehkan anda sentiasa berhubung, manakala program satelit disediakan untuk hiburan anda. Bilik mandi dilengkapkan dengan gabungan pancuran/tab mandi dan pengering rambut. Kemudahan yang disediakan merangkumi meja dan pembancuh kopi/teh serta telefon dengan panggilan tempatan percuma.

When we checked in Friday it was nice and quiet. We came back from dinner shortly after and the place was crowded but not as bad Saturday afternoon. Saturday breakfast was good. We came back from sightseeing and it was wall to wall crowded with some team and family. Which is great for business but not for people who wanted to come back to relax. The pool was a crapshow. No tables or towels. The team took over the whole pool, hot tub, game area and lobby. We tried to come down for breakfast but again no room for anyone but the team. It would be nice if we were notified when we made our reservations how crowded this place would be. We actually called to make the reservation. Again I'm happy to see a business be this busy but it was an absolute crapshow for us random travelers I do have to say our room was very clean and the staff was wonderful. They should get a raise to deal with all those people. I would give this hotel another try but will definitely ask next time if it'll be as crazy as it was when we stayed.

Spouse & I stayed 4 nights. All staff members were friendly, helpful and courteous. We booked too late to get a first-floor room. Comfort Suites staff put us on the east side of the second floor (of the three-floor building.) Our room was very close to the elevator, but far enough away that we weren't disturbed by associated noise. It was easily the largest room we've ever booked and easily accommodated the two queen-sized beds & sleeper sofa. The AC wall unit at the window worked fine. All the customary complimentary amenities were easily accessed. The hair dryer worked fine once it was moved to a live electrical outlet nearby. The tiny working deck outside the window contained a couple of micro-wave antennae. (We failed to bring protective our aluminum-foil hats.) The window could be slid open from inside for fresh air and had a stick to ensure it wasn't opened from the outside. Downsides: The four clothes hangers in the closet were traditional ”hooked” devices. (Tip: bring along extra.) When the TV was off we could hear muffled footsteps above us. Our view was mainly the south end of an enormous Wal-Mart parking lot. The curtains did a fairly adequate job of blocking the lot's daylight-level illumination at night, as well as from the sunrise. The only ice-dispensing machine is on the first floor toward the end of the hall. Comfort Suites' policy on multiple-night stays is to only clean on the third day - unless requested otherwise. We didn't request anything special, but our room was cleaned & replenished every day. The only negative was housekeeping removed some stinky cheese we'd left out after our first night. Free breakfast was decent, with a pretty good selection of hot and cold items. Pool was popular, yet clean.

This had to be one of the cleanest Hampton Inn's I have visited. The person that checked us in was very nice. I wish I remembered his name. The lobby and room was very clean and smelled very nice. The pool was also very clean with plenty of towels. This would be a great hotel to stay for the weekend so the kids could swim. The only thing that kept this from a 5 star was the breakfast. I'm not sure what happened. The eggs were just about gone and cold. The sausage was also cold and there wasn't any fruit. Other than that, this was a great place to stay. There is several restaurants near by such as Outback. This would be an idea place to stay if your kids were playing in a soccer or football game as the school and fields were behind the hotel. I would highly recommend staying here to all my friends. As for the breakfast, I would guess that was just a one time deal. I don't think the hotel management would put up with this happening.

Apabila anda menginap di The Grand Castle Apartments in Grandville, anda akan berada berhampiran dengan lapangan terbang, dalam lingkungan 10 minit memandu dari Zoo John Ball dan Arena Van Andel. Pangsapuri ini berada 12.9 km dari Dewan Persembahan DeVos dan 14.6 km dari Universiti Negeri Grand Valley.Gunakan peluang rekreasi yang ditawarkan, termasuk pusat kecergasan dan kolam renang terbuka bermusim. Ciri-ciri tambahan di pangsapuri ini termasuklah akses Internet wayarles percuma, bilik arked/permainan dan perkhidmatan perkahwinan.Kemudahan yang ditampilkan adalah termasuk daftar keluar ekspres, kemudahan dobi dan perpustakaan. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah sebuah daripada 14 bilik tamu yang dihias secara berasingan, serta menampilkan dapur dengan peti sejuk/penyejuk beku saiz penuh dan ketuhar. Bilik anda disediakan dengan sebuah katil busa memori. Bilik mempunyai balkoni atau laman dalam persendirian. TV Pintar 55-inci dengan program digital disediakan untuk hiburan anda, manakala akses Internet wayarles percuma membolehkan anda sentiasa berhubung.

The hotel was very clean and up-to-date. Service was great. The people were nice and friendly. Breakfast was delicious, the food area was clean and well-maintained.