Hotel terbaik di Grandville

The hotel was very clean and up-to-date. Service was great. The people were nice and friendly. Breakfast was delicious, the food area was clean and well-maintained.

I'm a Bonvoy Silver Elite member and have stayed at many of the Marriott umbrella hotels around the world. This is our fourth visit to this Residence Inn in the last 2 years. My son (14) and I stay while he works with basketball trainers locally for 1 or 2 weeks at a time. We have stayed in the 1 bedroom suite and 2 bedroom suite with full fridge, oven, induction cooktops. dishwasher, coin-op laundry and fully stocked kitchen. We cook almost all of our meals in the room. The staff are warm, friendly, responsive, hardworking and kind. If you need something for the kitchen, they are happy to make it right. The front desk will hold delivered packages and food delivery apps work well. Because of the Residence Inn location and staff, every trip to Grandville is smooth and easy. Grand Rapids airport is 25 minutes away, supermarkets, department stores and restaurants are very close. The rates are relatively inexpensive and I think an excellent value. Though the property is not perfect, it is well maintained and the staff clearly work hard and take pride in what they do. The elevator was working during our visit. We will be back again in March 2025.

Booked in advance direct through Choice Hotels and thought I was getting the “Member Rate”. Arrived to hear the reception desk quoting prices for the same night as $60+ less than we paid. When we asked if we could be discounted she became very defensive. Hotel was very clean and very nice, but be advised, it is not correctly advertised! There is NO in hotel restaurant. When questioned, the manager (who was very defensive and not kind) stated the Bar & Grill across the parking lot was their restaurant. It is not open for breakfast. He became quite offended that I would want a restaurant breakfast when they offer cold cereal and toast for breakfast. In the end the manager and I agreed to a full refund and we went elsewhere for the night. As we were leaving they rented our room out to a couple for more than $60 less than we paid… Also, they have a fabulous pool that IS open, but they don’t tell you that they only allow one family at a time, you have to reserve your one hour time spot and by the time we checked in all spots were taken except for the 9pm spot.

When we checked in Friday it was nice and quiet. We came back from dinner shortly after and the place was crowded but not as bad Saturday afternoon. Saturday breakfast was good. We came back from sightseeing and it was wall to wall crowded with some team and family. Which is great for business but not for people who wanted to come back to relax. The pool was a crapshow. No tables or towels. The team took over the whole pool, hot tub, game area and lobby. We tried to come down for breakfast but again no room for anyone but the team. It would be nice if we were notified when we made our reservations how crowded this place would be. We actually called to make the reservation. Again I'm happy to see a business be this busy but it was an absolute crapshow for us random travelers I do have to say our room was very clean and the staff was wonderful. They should get a raise to deal with all those people. I would give this hotel another try but will definitely ask next time if it'll be as crazy as it was when we stayed.

Very nice clean and new hotel with a pool and workout room. Staff was very professional

Spouse & I stayed 4 nights. All staff members were friendly, helpful and courteous. We booked too late to get a first-floor room. Comfort Suites staff put us on the east side of the second floor (of the three-floor building.) Our room was very close to the elevator, but far enough away that we weren't disturbed by associated noise. It was easily the largest room we've ever booked and easily accommodated the two queen-sized beds & sleeper sofa. The AC wall unit at the window worked fine. All the customary complimentary amenities were easily accessed. The hair dryer worked fine once it was moved to a live electrical outlet nearby. The tiny working deck outside the window contained a couple of micro-wave antennae. (We failed to bring protective our aluminum-foil hats.) The window could be slid open from inside for fresh air and had a stick to ensure it wasn't opened from the outside. Downsides: The four clothes hangers in the closet were traditional ”hooked” devices. (Tip: bring along extra.) When the TV was off we could hear muffled footsteps above us. Our view was mainly the south end of an enormous Wal-Mart parking lot. The curtains did a fairly adequate job of blocking the lot's daylight-level illumination at night, as well as from the sunrise. The only ice-dispensing machine is on the first floor toward the end of the hall. Comfort Suites' policy on multiple-night stays is to only clean on the third day - unless requested otherwise. We didn't request anything special, but our room was cleaned & replenished every day. The only negative was housekeeping removed some stinky cheese we'd left out after our first night. Free breakfast was decent, with a pretty good selection of hot and cold items. Pool was popular, yet clean.

This had to be one of the cleanest Hampton Inn's I have visited. The person that checked us in was very nice. I wish I remembered his name. The lobby and room was very clean and smelled very nice. The pool was also very clean with plenty of towels. This would be a great hotel to stay for the weekend so the kids could swim. The only thing that kept this from a 5 star was the breakfast. I'm not sure what happened. The eggs were just about gone and cold. The sausage was also cold and there wasn't any fruit. Other than that, this was a great place to stay. There is several restaurants near by such as Outback. This would be an idea place to stay if your kids were playing in a soccer or football game as the school and fields were behind the hotel. I would highly recommend staying here to all my friends. As for the breakfast, I would guess that was just a one time deal. I don't think the hotel management would put up with this happening.