Hotel berhampiran Kunstgarten, Graz

Plus points - the location is good and the rooms are a decent size with decent facilities Minus points - the staff friendliness was a bit hit and miss - some where great, some not so helpful. The room service was a bit patchy - one day no towels, another day tea and coffee not replenished. The parking was also not ideal - I booked this hotel because it had hotel parking. I arrived around 10pm and was told the car park was full and I'd have to find somewhere to park myself either on the road outside or search the internet for a car park close by! Not really what I wanted to hear having travelled for around 12 hours - fortunately there was one remaining space fairly close which was a relief. We were lucky for the remainder of our stay that we managed to get a space in the undeground car park. If you do get a space the car park is really good - well lit, modern and easy to park with good room for each parking space. Overall our stay was ok.

Portable fans available at the reception, a very sensible approach to guest comfort. Extra points. But far many points off for the shabbiness of the guest rooms, the common areas. I can not tell dirt that won't shift from dirt that no one has tried to shift, and to stay in a place that seems dirty is as unhappy an experience as to stay in one that truly is dirty : Both make for a dreary evening and morning. And . . . every time I stay -- a visit every few weeks ! -- the place appears worse run-down. Depressing. How much does Domestos cost, after all ? Maybe fresh paint is out of the question, but . . . neaten up the picked-away edges of the signage ? To do so wouldn't break A&O.

Hi arrived one Sunday evening for the Grand Prix that was taking place nearby. Check in was via an iPad which told you a code for the room and all doors. (No disinfectant next to the ipad) The whole hotel was fine - basic, comfortable, clean and cheap. For what you pay, it's value for money. One thing i was a bit concerned about was the requirement (at the time) to show you were either vaccinated, tested or recovered from COVID (3Gs). Checking in on an iPad prevented people from showing this - anyone could have had it. Car park was in the shopping centre across the road - i got a discount from the hotel, which was great. Apart from that - a nice hotel.

The hotel looks new. Designed in minimalist way, cutting down costs while serving the essentials. A hostel, effectively. Located over 15 minutes away by car from the city centre, the hotel offers free carpark to attract residents. Public transport is less reliable. Breakfast is cheap (€10.5), choice is understandably little. In short, it is quiet, clean and simple.

Ich habe ein Einzelzimmer gebucht und auch ein solches bekommen! Allerdings habe ich schon mehr als 20 Jahre nicht mehr in so einem winzigen Bett geschlafen, ich dachte dass es das nicht mehr gibt. Das Haus ist seit kurzer Zeit Mitglied der Best Western Gruppe, ist aber standardmäßig noch nicht dort angekommen. Das Haus war ziemlich leer und ich hatte die Hoffnung dass ich aufgrund meines Mitgliedsstatus bei Best Western ein Zimmer mit einem ”normalgroßen” Bett bekomme, aber nein.....Das Rezeptionspersonal war sehr freundlich, aber das kann leider auch nicht über das Zimmer hinwegtrösten. Das Haus ist für Bahnreisende gut gelegen, in unmittelbarer Nähe des Hauptbahnhofs mit Straßenbahnverbindung ins Zentrum. Resumé: Kein Highlight am Grazer Hotelhimmel!

This hotel boasts a practical, prime location close to the old town centre of Graz (and, in our opinon, to some of the best breakfast spots in town, which is not a negligeable benefit). Their employees are not excruciatingly friendly but are nevertheless extremely competent and were even able to accommodate our request for a lower-floor suite. Their bedding is without a doubt the most comfortable that I have ever seen, and the rooms are spacious and imaginatively furnished. All in all, this is a wonderful hotel that I would warmly recommend to anyone who wishes to experience Graz in a quite luxurious light, especially when it comes to the price-performance ratio. There is just one quite peculiar issue that I think should be advertised more prominently: if you are taking a hot shower with the bathroom door open, the fire alarm will go off, and if/when it does, you will have to pay 500€ (as of November 2022) for the unnecessary visit by the fire brigade. I read this in the hotel leaflet, which is available in every room, but I don't think all guests read these booklets (I do, but I adore hotels and love sniffing around every amenity available in the room). Seeing as this was precisely what must have happened to one of the guests in the hotel when we were staying there (elevators were not working, the fire alarm light in the main lobby was blinking and there was a huge fire truck parked in front of the hotel), I think a more public warning would definitely not have gone amiss. Staying in this hotel was an extremely pleasant experience and a wonderful surprise. We didn't get the chance to try out their restaurant Der Steirer, but we did spend quite some time in their café (Kaffe Weitzer) - their warm apple strudel with vanilla sauce is nothing short of exquisite!

This hotel is easy to get to and it only 10 mins drive to the airport. There is parking around the hotel and I was charged €8 to park overnight. I didn’t see any options for a hotel bus shuttle and in a previous stay I paid €20 for a taxi to/from the hotel My room was quite big with lots of room. The room looks updated and modern and there was a comfortable king bed, flat screen TV (hardly any English speaking channels) work table, lounge chair and side table to relax in. The room had air conditioning with an old thermostat, you could hear the air conditioning running but even if it was on for a long time I didn’t feel the room getting any cooler. In fact I had to open the window in the evening to cool the room down, I was facing the busy motorway so there was a lot of road noise from the open window. The bathroom was a good size, with room to put toiletries at the sink and a good shower Wifi was available throughout the hotel and worked fine. The hotel does have a fitness room but I didn’t use it. The hotel does have a small mini market at reception that you can buy snacks. There is a bar and restaurant at the hotel I only stayed one night and the restaurant was only doing a buffet dinner at that time. I arrived to eat barely 20 minutes after the restaurant opened, but the food presented looked and tasted as if it had been sitting out for hours. The pork dish was oily, overcooked and chewy, the chips were a mixture of undercooked and overcooked and barely warm, the bread felt and tasted a couple of days old, the pasta was stodgy and the sauce was congealed. The salad, fruit and dessert options were fresh, but the selection was small. For the price of €20 I was disappointed I also had breakfast the next morning, it was €16, and again the food wasn’t that tasty and there was a limited selection Overall this hotel is clean comfortable hotel if you are staying before a flight, and I would stay here again, although I would be eating elsewhere

The staff at this hotel is very friendly, helpful, and welcoming. The rooms are clean and tidy, and the location is not far from the old town area. It's a great choice for staying in Graz! In addition, the breakfast ingredients are carefully selected and worth trying!

This hotel is perfect for those arriving by train as right across the road from the main station, probably the closest hotel. Several places to eat and drink if arriving late as I was, though it's a decent walk to all the main sites, prob 1.5 km, but as it's so close to the station there are multiple tram and bus options. Didn't have breakfast there as was 19 EUR which is very expensive for a buffet breakfast. Rooms were nice and modern, although something very weird. My bed was vibrating, the same as you experience when there is music with a heavy bass underneath you. Fortunately there was another single bed in the room so I swapped and all was fine. I still can't explain it :) But would highly recommend if coming by train, especially when there for 24 hrs like I was, but if staying several days you may want to stay somewhere closer to the old town.