Hotel Mesra Haiwan Peliharaan di Graz

I recently stayed at [Hotel Name], and unfortunately, my experience was extremely disappointing. The customer service was absolutely terrible—staff were rude, abrupt, and completely unhelpful when dealing with issues. Rather than resolving concerns professionally, they argued with guests, even when they were clearly in the wrong. Additionally, the hotel’s website is misleading. It states that parking is free, but upon arrival, I was charged €10 per night without any prior notice. The parking spaces are also far too small, making it difficult to park properly, especially if you arrive late at night. Overall, I would not recommend this hotel to anyone. A hotel stay should be stress-free, but the lack of communication, poor service, and hidden fees made this an unpleasant experience.

Гостиница отличная, расположена в 600 метрах от вокзала, очень удобно. До главной площади 15 минут пешком. Кругом куча магазинов, ресторанов. Жил в номере 117. Из минусов номера - отсутствие чайника и холодильника. Вы серьёзно? Ну ладно чайник, горячий кофе и чай можно купить рядом с отелем. Но холодильника почему нет? Места для маленького холодильника в номере очень много, розеток тоже в номере достаточно. Это очень неудобно. Купишь ягоду и не знаешь где хранить.