Hotel Mesra keluarga di Grindelwald

遠超預期的酒店，攜程的酒店圖片真的把這家酒店的檔次搞低了，酒店無敵的好，我們的房間180度陽台，無敵的景色，陽台側面（圖一），陽台正面以及餐廳看出去的景色（圖2-4）。畢竟這麼高貴的地方，心理上也是怕服務員高傲，結果酒店服務人員服務無敵好，孩子要加一個沙發床，瞬間搞好了，吃飯加了15瑞郎的奶酪，服務員給娃詳細介紹了各種奶酪（隨便吃）。一路很少吃到蔬菜，這裏點到了一大盤蔬菜，第二天還為我們客制了一份grilled蔬菜。各種菜也很好吃。雖然4500一晚的價格是貴的，一家三口帶12歲娃，所以要貴點，但是這個景色這個服務，絕對值。

Nice mountain view from the room, but the room is not big. The hotel located 10 mins walk from the Grindlewald station and 2 mins walk from the First Bahn to go Grindlewald First. The breakfast is nice but it’s only open at 7am hence it’s quite rush if you have early activity which you have to leave the hotel early e.g to go to Jung frau.

The hotel staff was extremely accommodating and helpful! Everyone wore a smile as they greeted us. The location is great and the view of the mountains is unbeatable. Will definitely be staying here again on our trip back! Shuttle service is super convenient (Joao was great and unmatched driver) getting to and from hotel/station.

The greatest hotel!! The location is so close to the station, employees are really awesome, the view from the window was so fantastic. They upgraded my hotel room from single to view room i think, the landscape from the window, The Eiger mountain was super fantastic. Amazing hotel, super recommended 호텔 싱글룸으로 예약했는데 뷰룸으로 업그레이드 해주셨어요! 싱글룸은 주차장뷰라서 걱정했는데 문 열자마자 아이거북벽이 짠 보여서 너무너무 좋았음. 비수기라 좀 괜찮은 가격에 이용했는데, 다음에도 또 머물고 싶을 정도로 좋은 곳임. 직원들도 친절하고 조식도 맛있음! 아 근데 호텔청소를 좀 일찍함 9시~11시 사이에 호텔청소를 하니 알아두시길! 호텔 체크아웃할때 직접만든 아이스티까지 주시더라구요 감동쓰

We absolutely love this hotel, it has been our happy place for many years, with the fabulous staff greeting us like old friends. The rooms are spacious with excellent facilities, and the views are breathtaking. The food is absolutely delicious, with excellent menu choices, (we must shout out to Felix, Aleena and the restaurant team, for their professional and friendly service, simply exceptional). Here’s hoping that we enjoy visiting for many years to come 😁

Excitement when we booked the hotel: five stars hotel, a restaurant with 14 points on Gault & Millau, spa and gorgeous views over the Eiger mountain. But disappoin**ent when we arrived. Nobody to greet us or help us with the luggage. The tables on the garden next to the entrance were covered of empty packs of cigarettes and overflowing ashtrays. When we arrived at the front desk, there was only one person, who took care of the couple of friends that were travelling with us, and suddenly a guy appeared that seemed to have just jumped out of bed and hastily took our luggage. As check-in was not until 3 PM, we went out to enjoyed the day. Came back a 2:50 PM and the room still wasn’t available because check-in was at 3 as the front desk person repeated. I would have hoped that 10 minutes to 3, the room would be ready… I was told to wait in the lobby. No drinks. No service. At that point I really was not feeling welcome. The tables in the lobby were covered in dirty cups everywhere. After 10 minutes, I go to the front desk and finally can get checked in. This is when I am handed a pass for public transports and a discount voucher for the ski pass. Would have been more useful in the morning that when the day was over. I then go to the room: no luggage. I had to phone the front desk to get it delivered. The view was as promised: gorgeous! The room however, very meh. It had a vibe of the early 90’s. Carpet’s colours washed off by the sun. Outdated furbishing, bathroom included. Cheap plastic ashtray turned upside down on the balcony that was covered in a fake grass carpet. Certainly not worth 660 CHF a night (ca. 700 USD). We had booked a massage a few weeks prior, lucky for us they changed our slot but we still had our trea**ent. Our friends however, booked in August and the hotel cancelled without any notification because a massage therapist was sick and they reallotted the slot my friends booked to someone else. The gastronomic restaurant was supposed to be closed but our friends managed to get a 7-course menu organized. We were all very excited but disappointed as the dishes got served. First dish was so small we thought it was an amuse-bouche. Then we had a mere soup that was so sweet, it could have been a dessert. And then a scoop of passion fruit ice-cream. I will not mention all the dishes, but the menu was really uneventful and unworthy of a 14 Gault & Millau restaurant. Also no explanation provided about the dishes when they were getting served. At that stage, we suspected it was not the food of the gastronomic restaurant, but they served us the same menu they were serving the night before for New Year’s Eve. Menu with wine turned out to be 230 CHF (ca. 250 USD) per person. Pretty hefty for what we got. After dinner we went to the lobby’s bar for a last drink. Again, the table was dirty and I had to ask the waitress to clean it. Check-out the next day was also very laborious with a guy with messed up hair, again, not a good image for a

The pinnacle, quite literally, of our Swiss trip was in the beautiful alpine village of Grindelwald. The Konzett family runs their historic, charming boutique hotel in the heart of the village, convenient to everything including the train station. The hotel is a thoughtfully appointed, subtly luxurious hotel with super friendly and professional staff. This was the first European trip for our grandchildren, and the staff made certain it would be a trip of a lifetime for them. The Hotel Kreuz & Post was the perfect choice for both the adults and children. The staff is top drawer--professional, kind, extra accommodating and everything you would expect in a luxury hotel. Highest recommendation for an authentic stay in the Swiss Alps. Kudos to all the Konzetts and staff!

We enjoyed our stay with Bernerhof Hotel very much. Location is very convenient, only 5 mins walk from train station. And another 5 mins to Coop supermarket, which is good for all kind of vital purchases. Having the view of Eiger at the front of the hotel is definitely a huge bonus for anyone who wants great photo opportunity. Of course, that also must depends on the weather. There are lots of shops and restaurants nearby, and all are within walking distance from the hotel. The staff are friendly and helpful, attend to our request promptly. The breakfast though not lavish but it served our needs, and my wife loves the croissant there. Overall we are happy with our experience.

距離車站不算太近，但又不是太遠，不過要上斜坡後來才知道有接送服務距離車站不算太近，但又不是太遠，不過要上斜坡後來才知道有接送服務，有免費泊車，有免費可口早餐 外型很可愛的木酒店，內裏都溫馨，酒店正在逐間房進行裝修 ，但剛好我分配到是一間未裝修的老房間，所以現在說的不足之處，可能到你入住的時候已經翻新了，就不再是不足 沒有雪櫃，沒有熱水㷛。洗頭水只給每人一小包，但我們入住兩天，根本不夠用 ．嘗試兩天都到樓下希望多給兩小包洗頭水，但都沒有人理睬我，到餐廳找他們，因為店員都要兼顧餐廳的工作，人客多太忙態度不太好，叫我站在這裏等5分鐘，但我根本沒有耐性去等．第二天早上想去拿洗頭水情況依然一樣。最後不能洗頭 早餐不錯，預先設置好餐枱，吃早餐的地方裝修雅致溫暖溫馨 ，可以嘗試瑞士風味火腿還有煎蛋真的很有誠意，早餐我給他滿分 服務員方面有的態度非常好，但有的確很不耐煩，個別人員質素參差 ，地理位置很好這理由應該拿到高一點分數，總括來說，我給它3.5至4分。如果你是拿到一間新裝修的房間應該評分會更加高，至於工作人員的態度問題．都是其中一兩個，其他都態度很熱情特別是一個高廋的女子，還怕我們不夠雞蛋說可以再給。總之工作人員的反差都很大，所以我很難給這個酒店下定論

This is a really nice hostel consisting of 2 buildings. The double rooms are in a separate building, which means it is nice and quiet there away from the groups. The rooms are spacious and clean. The breakfast buffet is great, better than what is offered in some of the less expensive hotels. We had dinner once as well, which was very tasty and good value for money. You can enjoy the sun on the patio. plenty of seating outside and a ”Grillplatz” as well. All in all we had a great stay in this hostel.