Pengguna Tetamu
20 Julai 2024
Disgusting. We booked on the Tru side and they moved us to a Home2 side without speaking to us. The room was grimy, sticky stuff on all of the counters, a disgustingly stained couch, and beat up bathroom with hair all over the place. I asked at the desk if we could please move to newer Tru side, and they would not accommodate us. They did not offer to fix anything, just said they would tell housekeeping. We were hot and exhausted from driving all day, and I had to go to the room and clean the mess myself…I guess I am lucky I had a packet of sanitizing wipes. We took the kids down to the pool and it was filthy…tons of dirt had settled to the bottom, when we stepped in it swirled up from the bottom. There were hunks of long hair on the ground. We left with disappointed kids. If I could give Home2 a 0 or a negative rating I would. So disappointing. I cannot wait to get out of here in the morning.
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