Hotel Guam dengan Bar

Have stayed here many times for work. I just wanted to thank everyone at Hilton for taking such good care of us the past few weeks! I was here for work, and it was a bit unnerving being away from home and family during Typhoon Mawar… but I appreciate the hotel’s constant updates and adaptability! Everyone was working so hard to keep us safe during this very tough time, and it’s truly appreciated! Glad we came thru it okay, prayers for the recovery ahead, grateful to Hilton and all your staff. Thank you.

糾結了很久，最後選了這家，原因是看到大家説這家酒店的海灘是自己的，不是公共海灘，另一個原因是雖然這家也挺貴的，但還是比市中心的那幾家要便宜一點。從機場打車到酒店是35美金+1美金/1件行李，後來我們離店的時候我是提前一天請酒店前台幫忙預訂的出租車到機場，酒店直接告訴我是25美金+1美金/1件行李。酒店的位置雖然不在市中心，很靠北，但是關島真的也不大，而且南部是生活區，遊客的活動區域主要就在北部，從酒店晃悠到市中心也就是20分鐘的步行。房間陽台直接看海，酒店自有海灘很乾凈、人不多，很舒服，但就是比較淺，游泳的話要往海里多走一點。市中心的公共海灘人稍微多一點，但其實也還好，整個關島就沒太多人，遊客也不多。酒店房間設施還可以，該有的都有，但千萬別拿四星五星的標準去衡量。衞生狀況可以。酒店會在房間裏放上環保咖啡杯，按人數給，送的，可以帶走。房間裏不提供瓶裝水，每個樓層都有凈水機和製冰機，要自己去接飲用水，房間裏有專門用來接水的玻璃瓶，當然也可以自己拿杯子去接。自來水不能直接飲用。酒店裡有餐廳，甚至還有個中餐廳，但我們都是出去吃的，從酒店往市中心走的路上，兩邊都是各種餐廳，挺方便的。總的來説，在關島這個啥都巨貴的地方，這家酒店的性價比不錯的。

ホテルメダリオンに宿泊しました。とても綺麗で心地ち良いです。イブニングカクテルも宿泊に含まれているので気軽に利用できますし、コンシェルジュも日本語が通じるので、何か困ったり相談する事があっても安心ですし、とても親切に対応してくれます。ゴルフ場も歩いて行けるので毎日でもプレーが楽にできます。 タモンのホテルには以前宿泊してましたが、スタッフの親切さやゆっくり過ごせるのでここ数年はこちらのホテルを毎年利用しています。

酒店的體驗非常不錯，處處都恰到好處的舒適，房間剛進去的時候被這個海景陽台狠狠地驚艷到了，早餐也是海景大玻璃，晚上一樓大堂還有樂隊演奏，氛圍極佳。 酒店周邊設施非常完善，幾家有名的餐廳都是步行可達的距離，重點的沙灘也是可以從酒店泳池直接抵達，停車場免費，租車出行也很方便，（酒店到機場差不多4公里）開車十分鐘就能到

good location with mall access. spacious room with tub and balcony. good food in buffet especially the salmon. great sea view frm the balcony

クラブラウンジは朝食でしか使用出来ませんでした。また、カクテルタイムも、宣伝にカクテルと書いていたのにカクテルは一切なかったです。 朝食の味は普通ですが、野菜や果物やパンには虫がけっこうたかったいました。 部屋やプールは良かったです ですが、夜中でも部屋の掃除をしており、清掃員が隣の部屋の扉をバタバタ締めるので、何度も起こされました。 建物自体は古いので、けっこう響きます。 また、1日だけ、下の階の中国人が24時頃までパーティーをしており、うるさ過ぎて不快でたまりませんでした。 注意をしましたが、騒ぐのをやめてくれませんでした。 静かなホテルと思って予約したので、残念でした。

My childhood memories are filled with fond recollections of the days when this hotel was known as Daichi, and the Seahorse was its neighbor. It's heartwarming to witness the tremendous growth in the form of the Crowne Plaza, now in its third iteration. Despite the substantial exodus of people from Guam and the challenges faced by the hospitality industry, my experience at the Crowne Plaza was nothing short of spectacular — even amidst the aftermath of the most devastating natural disaster to hit the island in over 20 years. During my visit, the hotel experienced sell out occupancy for several days before and after my stay. To complicate matters, some rooms were rendered unavailable due to storm damage. Yet, to my amazement, both of my rooms were seamlessly upgraded without request, including one room to a one-bedroom suite. This exceptional resource management and commitment to their loyalty program and customers leaves me truly impressed. The hotel honored all Diamond Elite benefits, and with the Club lounge temporarily closed due to the storm, we were accommodated with equivalent offerings in the Lobby lounge. The Crowne Plaza's complete makeover, featuring a contemporary design, elevates it to the status of a brand-new hotel rather than a simple update with - and this distinction is important - new yet outdated hardware. For example, their innovative digital elevator is a fresh concept on Guam, separating them from their local competition. I want to extend my sincerest appreciation to Abegail. Her exceptional service and assistance with check-in and resolution of an issue with our room rate demonstrated her expertise. I booked the best flexible rate and even that somehow doubled. Abegail took charge and resolved the matter. Her proactive approach and willingness to be our point of contact for any requests or concerns displayed remarkable initiative whilst juggling her duties at the counter. My gratitude extends to Abegail, the housekeeping, facilities, F&B, and the entire team for the outstanding care they provided during such challenging circumstances. A special thank you goes out to Tan Holdings and IHG for their continued investment in and commitment to the Crowne Plaza to ensure not just a future, but a brighter future, for Guam's hospitality industry.

This hotel is weird as hell. When you get there there is no concierge to guide you. The reception area is at the top so you are expected to figure this out yourself. The hotel staff not very friendly, any questions asked seems like an inconvenience to them. No coffee or tea in my room, had to get it from lobby the next day. The room itself was decent, the bed was uncomfortable, the room had a bath tub which is always a bonus for me. Other than that very average hotel, just make peace with the fact you get what you pay for.

I’ve stayed here several times already. This time around was great as well as they accommodated my request for a high floor. There are some gripes with our room though. There was a nasty sticky red residue on the floor between our twin beds under the security safe tabletop overlooked by too service. Also our AC for our room was freezing and the room was hot. The TV remote was also dead. I tried calling reception via the room phone but could not reach. I had to call via my cell phone to reach them. They were able to have a tech come in and change the batteries. I also informed him at the time of the AC. He restarted the AC but to no avail after some time. They were able to relocate us to a room a few doors down. The new room was much better and up to expectations of what I’ve had the past few visits. This time however, we did not get the usual free 2 bottles of water in either room. Not sure if it is no longer included but something to think about on the next visit. Upon check out, one staff at the reception tried to charge me once more when I had already paid via Trip.com. She was also asking me why rent fee was cheaper than normal and I had to inform her about the trip.com reward discounts I had used. She was corrected by another staff and I was good to go after they refunded my security deposit. Overall, another pleasant experience but not without some gripes here and there. The pricing for the room and the service from staff and tech was very well worth it. Will definitely stay again. Hopefully a better experience next time.

This review is going to be ”unfair” because we checked into the hotel after the Super Typhoon hit Guam and the hotel was basically destroyed. But I did want to write a comment and review regarding the hotel staff. During a very difficult time, the hotel staff was really nice and helpful and understanding and supporting. For example, we had booked the hotel for 2 nights but because the airport was damaged, all fights cancelled, we had to stay in Guam longer. Despite not having a booking the hotel allowed us to extend our stay for two more days until the airport reopened and commercial fights available again. So for this wr are very appreciative of the hotel and their staff.