Sanying Spa Resort Hotel

Basically this hotel is quite good but there is few points I think the hotel should be notified : 1. the staff lie us when we ask for dinner out the hotel. They told me that outside restaurants will charge us unreasonable price and ask us to take dinner at hotel. The hotel buffet charge is 3++ RMB /person (total I spend 6++ RMB in the end) but the next day I when for outside restaurant all menu are listed with price which cost reasonable price . 2. The buffet I saw doing promotion when I check in which is 99 RMB / person with t&c. But when we ask they say this promotion is no longer having anymore. But why is u placing the promotion advertisement so big in front is u not longer having this!!!! I feel being scammed!!!! 3. When I ask for body lotion the staff told me that they did not provide but my friend room provided!!!!! They keep saying hotel did not provided until I asked them y other room have but mine is not !!!!!!! 4. Honestly the buffet food is not bad but just one thing the salmon section!!!!!! I Q up to take the salmon sashimi I told her I don’t want others us want salmon and I have two people can give me 6 pcs!!!! She told me that cannot!!!!!! One people only can take one plate and I is get 3 pieces of salmon and I have to take long Q again n wasted my time on eating because the bufet just until. 8 pm and I enter at 7++ . 5. Salmon part again!!!! I almost dye because of it because there is a little bone inside the salmon sashimi!!!!! 6. The transportation is really hard to find.. hotel should provide shuttle for nearby place. Conclusion: if the hotel can correct all this mistakes I think this should be a very good staycation for me .. I wish hotel have changes for my next stay!!!

Staff is courtesy & polite.Hotspring pool is magnificent.Room is clean

Mr. Kenny. You are good staff for us. We have car accident at hotel enterance. He help us like our family. Thank you. This hotel location good. Nor far in Guangzhou. Staff has smile face. Resturant table little small, out side table little hot. Dont want set outside. I suggest eat/finish card on the desk in order to find table easily. Also need beer. In the hot spring, pls arrange more Kids items. It will be helpful for customer coming again.(Like bigger slide) In the lobby, kids zone is useless. I think there is baby zone. Need to upgrade. Normally, kids zone is popular facility in hotel. Thanks.

Good service, many hot springs

no good hotel price carzy lose money only pool ok that it no more then 400 rmb worth

Service was exceptional. All staffs there were so nice and passion. Definitely will go back.