Hilton Guangzhou Baiyun

Ulasan Hilton Guangzhou Baiyun

Hilton Guangzhou Baiyun

No. 515 and No. 517, Yuncheng East Road, Baiyun District, Guangzhou, Guangdong, 510400, ChinaLihat Butiran Hotel
Hilton Guangzhou Baiyun
Hilton Guangzhou BaiyunHilton Guangzhou BaiyunHilton Guangzhou Baiyun
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Ulasan Tetamu

9.4/10
Outstanding
4707 ulasan
Ulasan yang disahkan
Location9.4
Amenities9.3
Service9.3
Cleanliness9.5
Tapis mengikut:
Susun mengikut:
All reviews(4707)
Positive reviews(4547)
Reviews with photos/video(706)
Convenient for shopping(292)
Friendly front desk staff(271)
Delicious breakfast(214)
Perfect for business trips(158)
Close to airport(147)
Clean pool(109)
Great swimming pool(109)
Excellent afternoon tea(18)
Negative reviews(160)
M456899****
Hilton Double Room
Daftar masuk pada Dis 2025
Business traveler
19 ulasan
9.7/10
Amazing
Disiarkan pada 5 Jan 2026
The room was clean and tidy, the bedding was comfortable, and the staff were warm and attentive. Overall, I was satisfied. I always choose this place when I'm on a business trip nearby. The only issue was that the toilet was old and a bit difficult to use, needing two flushes. It's time for an upgrade, especially since many places are becoming smart now.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的賓客:我們很抱歉未能提供您期望在希爾頓體驗到的高品質設施與服務。對於馬桶很舊,使用起來有點困難,需要沖兩次水的故障問題我們也要向您道歉。我們已經將此問題通報給工程維修團隊,確保這一問題。我們一定會解決所有客房設施的問題。感謝您近期選擇入住廣州萬富希爾頓酒店!我們希望能很快再次見到您。
M282720****
Hilton Double Room
Daftar masuk pada Dis 2025
Other
1 ulasan
10/10
Outstanding
Disiarkan pada 2 Jan 2026
Had a great stay, and the hotel's location is super convenient. It's just a five-minute walk to Wanda Plaza, making dining and shopping really easy. Plus, it's pretty close to the airport, which is a big plus for travelers!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的賓客:來自廣州萬富希爾頓酒店的真摯問候。酒店位於白雲區商業核心區域,毗鄰萬達廣場等三大購物商場及甲級寫字樓。優越的地理位置配以完善的酒店設施,是商務住客或是休閑旅遊者的理想之選,感謝您的評論及對我們的喜愛並與我們分享您的入住經歷,期待您再次蒞臨。
M36892****
Hilton Double Room
Daftar masuk pada Nov 2025
Solo traveler
44 ulasan
7.5/10
Disiarkan pada 2 Jan 2026
The hotel is quite old, and the sofa looked pretty dirty with visible stains. **Facilities**: The hotel pool was under maintenance and unusable, which I only found out upon arrival. The gym, however, was excellent! Very spacious and well-equipped! The in-room facilities were standard but not smart; the TV was too old, showing static, making it practically unwatchable. **Cleanliness**: The room was relatively clean, but the signs of its age were very apparent. **Environment**: It's about an 800-meter walk from the subway station, which is fairly convenient. There's also a commercial area nearby with plenty of popular dining and entertainment options, which was very handy! **Service**: The hotel staff were very friendly; everyone proactively greeted me and even helped call the elevator. However, one staff member just walked right into my room without even knocking! I was asleep at the time and got quite a fright! But I didn't get too upset as I felt it wasn't intentional.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的賓客:感謝您對此次入住進行點評。酒店已將更新計劃列入日程中,客房部和工程部同事也會定期對酒店客房及設施進行維護。我們將繼續為您提供高效服務、潔凈空間和舒適客房,讓您享受更為優質的入住體驗。同時我很抱歉您在我們酒店有不愉快的經歷。我已經同我們的員工重申了這些問題。傑出的賓客體驗是我們品牌的基石,您的反饋將幫助我們不斷進步。再次感謝您提供意見。
M292201****
Hilton Twin Room
Daftar masuk pada Nov 2025
Business traveler
7 ulasan
10/10
Outstanding
Disiarkan pada 27 Dis 2025
This hotel offers great value for money! The room was well-lit, and the cleanliness was exceptional, even providing earplugs. The staff were attentive and thoughtful. I had a very satisfying stay!
Teks AsalDiterjemah oleh Google
Guest User
Hilton Twin Room
Daftar masuk pada Nov 2025
Family
1 ulasan
10/10
Outstanding
Disiarkan pada 28 Dis 2025
Very beautiful hotel central to pretty much everything. Staff were attentive and courteous.
Anonymous User
Hilton Executive Room (Double bed)
Daftar masuk pada Nov 2025
Business traveler
9 ulasan
10/10
Outstanding
Disiarkan pada 7 Dis 2025
This hotel is very friendly, boasts an excellent location, and features modern rooms. We had a great stay, and a special thanks to Alice from the executive lounge for her personalized service.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的賓客:感謝您的評論。我們很高興瞭解到您很享受這一次入住,並且會讓Alice知道他們幫助您在我們酒店度過了一次愉快的時光。我們所有希爾頓的團隊成員都對提供卓越的服務充滿了熱忱。希望不久能再次接待您光臨。
Anonymous User
Hilton Executive Room (Double bed)
Daftar masuk pada Okt 2025
Family
7 ulasan
10/10
Outstanding
Disiarkan pada 18 Nov 2025
Location: Within walking distance to Wanda Plaza, and a 30-minute drive from the airport. Service: Attentive customer service, helped with luggage. Amenities: Rich and varied breakfast. Excellent in-room charging facilities and strong shower water pressure.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you very much for choosing the Guangzhou Wanfu Hilton Hotel. Our hotel is widely favored by guests for its comprehensive facilities and excellent service, and we are honored to receive your recognition and support. Thank you again for your patronage!
1392429****
Hilton Double Room
Daftar masuk pada Okt 2025
Traveling with friends
3 ulasan
10/10
Outstanding
Disiarkan pada 10 Nov 2025
Hygiene: Clean and tidy Environment: Elegant and comfortable Service: Warm and enthusiastic, excellent service Facilities: Comprehensive
Teks AsalDiterjemah oleh Google
6/10
Jawapan daripada Pihak Penginapan: 尊敬的賓客:感謝您入住廣州萬富希爾頓酒店,並分享您的入住感受,很高興得到您對酒店各方面的認可。您的肯定是我們最大的鼓勵,也是我們一直以來的努力方向。再次感謝您的蒞臨,期待您下次繼續入住廣州萬富希爾頓酒店。
Anonymous User
Hilton Double Room
Daftar masuk pada Okt 2025
Business traveler
1 ulasan
9.7/10
Amazing
Disiarkan pada 9 Jan 2026
Booked this for a client. They were very satisfied with the warm and professional service. The location is excellent, making it easy to get around, and the hygiene was top-notch. We successfully closed the deal, so we'll definitely come back if needed.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的賓客:非常感謝您選擇廣州萬富希爾頓酒店。我們酒店以完善的配套設施及優質的服務廣受賓客青睞,也很榮幸得到您對我們酒店的肯定與支持。再次感謝您的蒞臨!
1380161****
Hilton Double Room
Daftar masuk pada Okt 2025
Business traveler
14 ulasan
10/10
Outstanding
Disiarkan pada 9 Nov 2025
The room was spotless and well-maintained, and the bed was very comfortable. They clearly pay attention to the details. The hotel's common areas were also very clean, especially the beautiful floral arrangement in the middle of the lobby. Highly recommend!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的賓客:感謝您的評論及對我們酒店的支持。所有賓客的反饋都是鼓勵我們追求更高端服務的基石與動力。期待閣下再次光臨廣州萬富希爾頓酒店,我們將為您提供更優質的服務。
PETER
Hilton Executive Room (Twin Deds)
Daftar masuk pada Okt 2025
Business traveler
130 ulasan
10/10
Outstanding
Disiarkan pada 4 Nov 2025
I experienced the hotel's executive lounge this time, and I was very satisfied with the light meals and alcoholic beverages; it definitely exceeded my expectations, ranking among the top five-star hotels in Guangzhou. The hotel pool is excellent, with very clean water, which is perfect for someone like me who loves swimming. I found the breakfast to be a bit Western-style, but the customer service staff in the morning were polite and enthusiastic, and they even offered unexpected snacks for members, like the amazing char siu pastry. I was very satisfied with this stay, five-star rating!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for choosing to stay at the Guangzhou Wanfu Hilton Hotel recently! We are delighted that you experienced Hilton's warm hospitality. We look forward to seeing you again soon.
_WeChat34881****
Hilton Double Room
Daftar masuk pada Sep 2025
Business traveler
1 ulasan
10/10
Outstanding
Disiarkan pada 27 Okt 2025
Facilities: Very complete. Clean and tidy, comfortable. Stayed here during the Canton Fair, and despite the large number of guests, it didn't affect the hotel service at all.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的賓客:感謝您入住廣州萬富希爾頓酒店,並分享您的入住感受,很高興得到您對酒店各方面的認可。您的肯定是我們最大的鼓勵,也是我們一直以來的努力方向。再次感謝您的蒞臨,期待您下次繼續入住廣州萬富希爾頓酒店。
Huage
Hilton Twin Room
Daftar masuk pada Sep 2025
Business traveler
9 ulasan
8.0/10
Very good
Disiarkan pada 22 Okt 2025
The room facilities are complete! Hygiene: Good Environment: Excellent Service: The front desk service is absolutely terrible! Is the person standing at the entrance a security guard or an old man? He completely ignored me when I had my luggage! The front desk staff also had a terrible attitude! The service is much worse than before! I'm here to stay, not to put up with your bad moods.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的賓客:感謝您抽出時間分享此次入住的反饋。對於此次我們團隊未能給您帶來滿意的服務,我深感抱歉。我們第一時間與團隊成員重申了希爾頓熱情好客的服務宗旨,同時我們希望能與您通過郵件或電話方式取得聯繫,以進一步瞭解實際情況並敦促相關部門作出改進。傑出的賓客體驗是我們品牌的基石,您的反饋將幫助我們不斷進步。再次感謝您提供意見。我們期待着您的再次光臨!
Dachuan10086
Hilton Double Room
Daftar masuk pada Sep 2025
Business traveler
44 ulasan
9.7/10
Amazing
Disiarkan pada 15 Okt 2025
Location: Situated in the heart of Baiyun District's CBD, right next to Wanda Plaza, making dining, entertainment, and shopping incredibly convenient. Environment: Clean and hygienic, with the standard Hilton decor style. Service: The front desk upgraded my room for free and offered complimentary luggage storage. Soundproofing: The soundproofing is very good compared to other hotels; they even provided earplugs by the bed. Value for money: Excellent value, perfect for business travel.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的賓客:非常感謝您選擇廣州萬富希爾頓酒店。我們酒店以完善的配套設施及優質的服務廣受賓客青睞,也很榮幸得到您對我們酒店的肯定與支持。再次感謝您的蒞臨!
M23085****
Hilton Twin Room
Daftar masuk pada Sep 2025
Family
4 ulasan
10/10
Outstanding
Disiarkan pada 5 Okt 2025
Our stay was absolutely fantastic! As soon as we walked in, the concierge staff warmly greeted us and even helped us plan our travel itinerary. The hotel is surrounded by tons of great restaurants and is super convenient for getting around. The breakfast spread was amazing, with a wide variety of both Western and Chinese options, and everything tasted delicious. Next time we're in the area, we'll definitely choose this hotel again!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的賓客:感謝您的評論及對我們酒店的支持。所有賓客的反饋都是鼓勵我們追求更高端服務的基石與動力。期待閣下再次光臨廣州萬富希爾頓酒店,我們將為您提供更優質的服務。