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Kami Memadankan Harga
1 malam
Ulasan Tetamu
3.8/5
331 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran3.9
Kemudahan3.5
Perkhidmatan3.9
Kebersihan3.9
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Sesuai untuk perjalanan perniagaan(5)
Ulasan kurang baik(35)
ChinaReviewwr
Bilik Twin Elite
Menginap pada Jul 2023
Bisnes
1 ulasan
1.2/5
Disiarkan pada 31 Jul 2023
This hotel doesn't deserves to be listed on any website as it's more of a scam than a legitimate business.
The hotel advertises that it has a Pool, in reality its not operational.
The hotel advertises that it has a Gym, in reality it's not operational.
The hotel advertses on multiple websites including Trip.com that it has a WESTERN restaurant, in reality it's not operational.
The building is in dilapidated condition with water leaking from multiple places.
The fridge was stinking ans extremely dirty.
Our one room ac did not go below 26 degree throughout our stay and other did not go below 34 degree Celsius.
Bad product and maintainance is one thing but more than that the attitude and approach of the hotel's management towards customers is appalling at best.
We were denied more than 2 water bottles even on insisting that we would be happy to pay for it. We booked multiple rooms and our friend was put in a room next to a room of which entire floor was taken off.
We checked out a day earlier as it was all very unbearable no matter how hard we tried to adjust.
Even with so many reported issue that hotel did not had the courtsey to even offereing an apology. Here we would like to also mention that Trip.com has no leverage or say on hotels whatsoever in resolving any issue regarding refund. We were insulted further by being offered buy a refund of CYN 50 for all the trouble they made us go through. We had awesome expereinces in all the hotels and places in China except this unfortunate place. Very bad service and cheat attitude of the hotels management. They only care about their payment and not customer expereince. No wonder there ratings are so low across all the booking platforms.
Terjemah
Pengguna Tetamu
Bilik Kembar Mewah
Menginap pada Jul 2023
Rakan-rakan
1 ulasan
2.7/5
Disiarkan pada 13 Jul 2023
Tv not working, no hot water for shower, reception promised to send staff to help but didn't show up at all...
service was not up to standard, the only good were... the bed was comfort n the overall area was quite...
Terjemah
Pengguna Tetamu
Bilik Twin Elite
Menginap pada Feb 2024
Tempah untuk orang lain
13 ulasan
4.2/5
Sangat Baik
Disiarkan pada 3 Mac 2024
Old style hotel, but very convenience
Terjemah
Shuhuitan0420
Elite Queen Room
Menginap pada Apr 2023
Bisnes
3 ulasan
4.0/5
Sangat Baik
Disiarkan pada 1 Mei 2023
The building is consider old.
The breakfast is a bit too boring.
The room and bedsheet still consider clean
I think the toilet need more lighting because it looks a bit dark.