Hotel di Tempat Indah Gunung Baiyun, Guangzhou

Amazing hospitality. Stayed 3 nights. Front desk : Awesome staff, very helpful. Team Summer, Yan Yan / Amy / Qing Qing / Tang Tang / Min Yi. 夏天/欣欣/艾米/青青/糖糖/敏怡, full marks of appreciation to these guys. House keeping :very good Food(Breakfast) :Reasonably good To sum up Hospitality at its best. Shall always choose this hotel over others whenever I am in GZ.

很喜歡山莊旅舍，有機會還要來。不僅自然環境優越，綠樹成蔭，花團錦簇，山茶花和桂花盛放，而且建築設計精巧，房間有敞開式陽台，每天醒來就可看見美景，還可通過連廊從房間至一樓和院中，既保持了私密性，又充分的和大自然接觸，居住期間隨時可去白雲山各處打卡和遊玩。酒店的服務也非常好，房間打掃的很及時很乾凈，還根據需求接送我上下山。除夕夜一回到房間就看見酒店擺放的砂糖橘，非常暖心。

各方面體驗都很好。衞生、服務態度、主動升級等等，體驗都不錯。而且也比較經濟實惠，前台小姐姐小哥哥服務熱情👍

This is my first time staying at an Element hotel, though I have stayed at several other Marriott properties. I'm disappointed with the hotel's service standards; my room is dusty and poorly maintained. I understand that the hotel is young, but if the general stay rate is high, the management should take action. The front office staff is likewise undertrained, and some of them are intimidating. The staff has no idea what you can do in GZ, so plan ahead of time. However, the concierge staff is more courteous and willing to assist than the front desk. Hopefully, they can reaccess and train the front desk, as they are the first point of contact and it will create an impression for the hotel. Element and Four Points shared the same gym and swimming pool. The guest rooms are large and roomy, but keep in mind that the hotel does not provide hair conditioner; instead, they use a two-in-one hair shampoo and conditioner, which I dislike; fortunately, I had my own. The hotel environment is extremely relaxing and pleasant at night, and it is a short walk to the subway. Three Marriott hotels share the same park and are connected by a covered walkway. The metro station is conveniently located near several attractions, such as Beijing Lu Street, which is only 7 stations away, and Gongyuanli, where the apparel wholesale market is just 4 stations away.

I recently had the pleasure of staying at Four Points by Sheraton in Guangzhou, and it was a fantastic experience from start to finish. The hotel is modern and well-maintained, and it’s clear that the staff goes above and beyond to make guests feel welcome. Location: Located conveniently near the business district, Four Points is ideal for both business travelers and tourists. With easy access to public transportation and nearby shopping centers, it was perfect for exploring the city’s attractions and getting around without hassle. There’s also a good selection of restaurants within walking distance. Room: The room was spacious, clean, and offered a beautiful view of the city skyline. The bed was incredibly comfortable, and the pillows and linens felt luxurious—perfect after a long day of exploring Guangzhou. I appreciated the thoughtful touches, like the complimentary bottled water, coffee, and tea, which added to the overall experience. The bathroom was pristine, with a rain shower and high-quality toiletries. Service: Service was exceptional throughout my stay. The staff at the front desk was friendly, efficient, and always ready to help. They went out of their way to accommodate my requests, from arranging transportation to recommending local spots to visit. Housekeeping was thorough and respectful of my schedule, ensuring my room was always fresh and tidy without disturbing my work hours.

Exellent place to stay. Scenic beauty and metro very nearby for commute to the city. Big spread on breakfast and dinner. Good pool to get that fresh feel after the swim and the staffs are very friendly. Canton fair shuttle bus from hotel which was very helpfull.

Service overload. Truely the level of service is 6 out of 5 points, it is like a 5 star hotel and I am not sure if you would get such a heartwarming and welcoming attitude as you get here. High level cleanliness, sterilised towels every day, free drinks (tea, coffee, water) the whole day. Free food for dinner. Free laundry service. Wonderful breakfast with a fresh variety of different foods, really great coffee. This is the best hotel in Guangzhou in this price range. If you want better service you have to pay at least 3x more. Highly recommended, thank you for this awesome experience at this nice hotel.

During my summer business trip, I stayed in a hotel for 3 days and 2 nights. Upon arrival, the polite and friendly staff promptly checked me in. The room was clean and well-maintained, with a comfortable bed that ensured restful nights. Throughout my stay, I enjoyed the calmness of the place. My business meetings went smoothly, and we had successful discussions that positively impacted our company's goals. Additionally, I managed to explore some of the local attractions and immerse myself in the area's culture and history. Overall, my stay at the hotel was rejuvenating and created lasting memories.

It was good, the tried to speak English though most can’t but are willing to help. Liked the hotel they need to improve on the smelling, odor of the rooms spray air freshener and Breakfast they should atleast have a universal breakfast, like cornflakes, bacon, fries. Overall it’s better but they should do more on food and odor. But hotel staff are helpful. Thanks

The staff at the front desk were very polite and helpful. The check-in desk is located at Level 5. There were no signage to indicate that. The check-in and check-out process were completed smoothly. As had to stay there for quite a few days and managed to received help from a few staff. Would like to give special thanks to a few staff for their excellency services rendered to me - Frey, Amy, Joseph. Will recommend to friends and family.