Terokai Ulasan Tetamu Hotel di Guarujá

Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel)
4.3/558 Ulasan
I went for lunch with my kids, I read some reviews and decided to give it a shot. The buffet was good , nothing horrible but nothing outstanding either. After lunch, we wanted to go to the beach, so we asked the waitress and she pointed us to the Beach exit. When we got there, the gentleman at the exit stopped us and yelled at us stating that the exit was reserved for guests only. I explained to him that I had just finished my lunch and intended to leave to go to the beach. He proceeded to call the lifeguard, security (have pictures of all them harassing my family) . These people have never been trained on how to treat a guest, let alone a human being. I was second guessed and treated like a criminal for trying to use an exit that I was directed to in the first place. I chose to go back inside and have a word with the manager, she did apologize, but she had no control of the situation. I have visited many SOFITELS around the world, I use Trip Advisor as a reference with all my traveling plans and never felt so infuriated for being treated so poorly . Shame on the awful costumer service this Hotel offers, it is not even worthy of a ONE STAR.
Hotel Nacional Inn Guarujá
3.6/555 Ulasan
Dia 18/07 fiz uma reserva para casal Eu e meu esposo para 5 dias na praia do Guarujá, sempre ficamos na Enseada e dessa vez optamos pela Astúrias, porém chegando no “dito Hotel” na verdade nem pode ser chamado disso, mas sim pior que uma pensão, casa abandonada.. Chegamos fizemos o check in ao subir pro cativeiro, porque parecia mais um cativeiro que um quarto, não ficamos nem 10 minutos já descemos para reclamar e cancelar imediatamente a reserva, eles ofereceram outro quarto mais não quisemos.. Sentimos uma energia pesada naquele lugar, muito sinistro, tudo velho, cheio de mofo, sujo, meu marido tem bronquite asmática, nos minutos que ficamos lá ele teve crise… Olha não recomendo pra ninguém.. Chegando na recepção já informei que queria cancelar, eles nem se importaram porque provavelmente isso era algo corriqueiro de lá, cancelamos e graças a Deus conseguimos ficar no hotel na Enseada Don Marco Hotel que é simples também mas tudo extremamente limpo e o atendimento excelente.. E de imediato solicitei o estorno do valor cobrado no meu cartão caso contrário entraria com ação nas pequenas causas, mas graças a Deus não foi preciso, após 5 dias recebi o valor de volta no meu cartão.. Mas fiquei em cima cobrando o tempo todo.. Só não postei fotos, porque na hora do desespero de sair do lugar nem lembrados de tirar, mas o quarto era igual a uma outra avaliação de um casal que tem aqui.. Tudo igual… ⚠️ CUIDADO, PROPAGANDA ENGANOSA
Hotel Ilhas da Grécia
4.3/565 Ulasan
The hotel is simply marvelous. The hotel staff is always available for you and they were very indeed and helpful. For example, they received us with the room climatized. The rooms were clean, including all the amenities. They have also small fridge. The hotel ambient is pretty quiet and very comfortable, the hotel has outdoor pool (with raised spa), game room, sauna... Really amazing! WIFI works perfect, high speed. The buffet breakfast was awesome includes typical brazilian foods and fruits, also international and very good quality. The location is perfect, very very close to the beach. Hotel has secured parking. Looking for the next time to visit it! Thanks for all!! 😉
Hotel Guarumar
3.6/514 Ulasan
Hotel maravilhoso! Café Da manhã completo e se quiser pode pagar (á parte) pelo almoço, que também é muito bom! Tem piscina e os quartos saomuito bem equipados e limpos. Pertinho da praia de Pitangueiras e com fácil acesso á outras praias. Tirando uma atendente, muito mal educada, na recepção, os outros funcionários todos compensaram com educação e atenção.
The Falls Hotel
4.2/533 Ulasan
Lovely hotel but very disappointed in our room. The water pressure was non existent and on the first day the water was cold. We told reception only to be told it should be fine. Next morning the water was too hot to get into the shower again regardless of what way you turned the knob. Reception didn’t even ask us how our stay was when checking out. Two days without a decent shower is not what you want from a four star hotel. Other than that the bar is great. Overlooking the river and great service. The young waiter Liam deserves a shout out as he was excellent, very attentive and friendly. The pool facilities are also excellent with a hot tub outside overlooking the woods. Could have easily been an excellent review but the reception let the hotel down.
Delphin Surf Hotel
4.3/560 Ulasan
Hotel ubicado a una cuadra de la playa sin vista a ella. Nos quedamos en familia (8 adultos y gemelas) durante 11 días. Comento los puntos Buenos... 1. Muy buen desayuno, variado. Iban cambiando algunas cosas entre días. Poseen productos de marcas reconocidas como Nutella y café en máquina de Nescafe. 2. Nos cambiaron la habitación elegida por una mayor sin costo para tener mayor espacio con las gemelas. 3. Buen servicio de limpieza y orden a las habitaciones, siempre puntuales. Puntos a mejorar... 1. La recepcionista de nombre Laura no fue muy colaborativa con nosotros, dificultó bastante el check-in. 2. Habitaciones muy pequeñas. 3. Posee estacionamiento pago, aunque nosotros dejamos los automóviles en frente sin ningún problema. 4. No posee frigobar, si necesitas algo debes ir a la recepción a pedir.

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Maklumat Perjalanan Tempatan

Bilangan Hotel818
Bilangan Ulasan1,609
Harga TertinggiRM 1,387
Harga TerendahRM 108
Harga Purata (Hari Bekerja)RM 378
Harga Purata (Hujung Minggu)RM 461