Hotel Dengan Gym di Manitoba, Canada

The reason I gave lower score on service was that I booked this room specifically because it was “1 King POOLSIDE ROOM - DIRECT POOL ACCESS” And I got there late, like minutes before 11PM but booked room around 7PM. The man at front desk was kind and quick and gave me my cards for suite saying 3rd floor. When I got into suite I gave my son a bath and then went to look out window and saw the parking lot. I was like ***. So I called front desk and lady answered and I was like *** and explained it and she apologized and said that the suite I was supposed to get had plumbing issues so they ‘upgraded’ my suite instead. Saying it’s the executive suite which is much bigger (online cost $5-$10 more than one with poolside/pool access). I asked if it was really an upgrade if it didn’t have access to pool? Again she apologized, and I said well I think I should have been called or emailed stating that after booking and given the option to have a refund or choice of ‘upgrade’, or at the least those offers when I came to front desk! Not go to suite without telling me and me getting settled bathing my son before noticing ***. Was not impressed by that at all as I would’ve asked for refund instead since I booked it for that specific purpose, direct pool access. Aside from that upset the suite was incredibly nice, could’ve used a box of Kleenex for each room, but everything was clean and they let me do a 12pm check out (not free obviously). Breakfast was included and it was buffet/continental that was so much better than expected and really great with many many options. All the staff were nice and friendly. Aside from not being told about my suite being unavailable and not given option for upgrade or refund both at time of booking AND at front desk when checking in, I would’ve given 5star rating. The location would be ideal if I was travelling to Winnipeg given how close it is to airport, but I live here so it not being closer to home is not ideal, which any hotel around the airport would’ve rated that the same. Photos of room I should’ve got though layout was the same, but the view was not.

The environment is good and the transportation is convenient. I can recommend it to my friends.

The room was clean, there was breakfast, there was a Chinese staff, but there was nothing near the hotel, except for breakfast, there was a Subway outside and a restaurant in another hotel, overall it was great! The decoration is quite new.

Location is okay. The hotel is connected to another hotel so you need to walk from one hotel to another one if you need to park. The corridor has cigarette smell. The room is spacious like a standard hotel . Washroom is okay but there were stain in the bath tub which I make me hesitant to use it. Overall it is okay for a short connecting flight stay. Have not

Location is good. It's central to Winnipeg downtown and within walking distance to many attractions. Room was fine but our requests were not fulfilled. We asked for a quiet room away from the lift but our room was right by the lift and the room next door had a dog. Housekeeping was every other day, and some amenities were low on day 1 such as tissue paper and towels. We had to go to the front desk to request extra supplies. Breakfast was good. The hot water dispenser had a coffee aftertaste which did not mix well with my tea. Additional fruit options would have been nice, only apples and limited bananas. Overall, the stay was fine.

Location is good , about 4 min walk from airport. The room is clean and tidy. Not a very busy hotel with lots of visitors during my stay ( which make it quiet and peaceful). Breakfast is simple.

Our bedroom seemed like it was cleaned until we spent time in the room during the evening. Our bed sheets were dirty, and the jets in the jacuzzi had weird foam in them. When we called the desk, they quickly came with clean bedding. The following day, they cleaned our room perfectly without us asking. The lady who checked us in went above and beyond her job. She was accommodating, super friendly and made us feel very welcome. We even got an amazing deal on the show because we were staying at the hotel. She definitely made up for the gross room we walked into.

Booked using trip.com app. Third stay at this location. Great location. Good parking. Efficient check-in. Room was clean, quiet and comfortable. Shower had great power and wall mounted shampoos and washes were a nice touch. Buffet breakfast including various fruit, hot and cold cereals, yogurts, bacon, turkey sausage (and more) was tasty. Service at breakfast by several young ladies was friendly and attentive. We loved speaking to Ruby who is a wonderful ambassador of hospitality for the Inn. Check out was fast and easy. Thank you to all! Will be back soon!

Worst service I’ve ever received in a hotel. Dropped a suit for dry cleaning on a Tuesday afternoon and front desk never once respected their promise to follow up and confirm it would be ready for my departure. Worse, after the second day, no one seemed aware of what had happened to my dry cleaning. Ended up changing my plans and moving meetings to hope for my garments to make it in time on my day of departure. Luckily it made it, but I ended up paying for a late return of my rental car. I received no apology from anyone at the hotel.

Nice room, great location, very comfy bed! The room we were initially given had a strong smell...it was a pet friendly room, so possibly dog pee. We told the front desk of the issue, and we were immediately given a new room which was great. Very convenient for my husband to walk over to the airport for his early morning flight. We also had dinner at the hotel next door, which is connected by a tunnel...great dinner and we didnt even have to walk out in the rain 😊