Sheraton Guiyang Guihang Hotel (Jiaxiu Tower Qingyun Market Store)

Ulasan Sheraton Guiyang Guihang Hotel (Jiaxiu Tower Qingyun Market Store)

Sheraton Guiyang Guihang Hotel (Jiaxiu Tower Qingyun Market Store)

No. 49 Zhonghua South Road, Nanming District, Guiyang, Guizhou, 550002, ChinaLihat Butiran Hotel
Sheraton Guiyang Guihang Hotel (Jiaxiu Tower Qingyun Market Store)
Sheraton Guiyang Guihang Hotel (Jiaxiu Tower Qingyun Market Store)Sheraton Guiyang Guihang Hotel (Jiaxiu Tower Qingyun Market Store)Sheraton Guiyang Guihang Hotel (Jiaxiu Tower Qingyun Market Store)
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

8.8/10
1422 ulasan
Ulasan yang disahkan
Location8.9
Amenities8.4
Service8.9
Cleanliness8.9
Tapis mengikut:
Susun mengikut:
All reviews(1422)
Positive reviews(1336)
Reviews with photos/video(234)
Easy to get around(84)
Friendly front desk staff(67)
Poor air conditioning(32)
Located downtown(31)
Clean pool(21)
Great swimming pool(21)
Excellent afternoon tea(14)
Loved the night views(13)
Negative reviews(86)
Daniel Dellamer
Deluxe Double Room
Daftar masuk pada Sep 2025
Business traveler
4 ulasan
10/10
Outstanding
Disiarkan pada 1 Nov 2025
Excellent hotel and beautiful lobby. I was here for 4 days and enjoyed the long swimming pool everyday (almost 25 m long). Location is great, close to People Square and a couple of minutes to an alley of restaurants and various eateries in the other direction. Breakfast buffet was very good. The only thing I did not like was the type of music that was played in the breakfast area, it would be more suited to a late afternoon Happy Hour or to a night lounge… something a bit more relaxing would be wished for. Other than that, I loved this hotel. Very good value for the price. Highly recommended.
Jawapan daripada Pihak Penginapan: Dear _TIFRreyjym8****, thank you for your detailed comments. Your suggestions and opinions are our precious wealth. Every suggestion you mentioned will be shared with the hotel management team. We will seriously discuss and make the best plan to provide a more comfortable and warm stay experience. We sincerely hope to meet you again in Guiyang and believe that you will have a good experience.
Guest User
Deluxe Double Room
Daftar masuk pada Sep 2025
Solo traveler
2 ulasan
10/10
Outstanding
Disiarkan pada 17 Okt 2025
Good location. Walking distance to tourist spot 甲秀樓. A lot of authentic small restaurants nearby. Easy transport to high speed railway station Guiyang Bei. Hotel staffs are friendly. Room facilities are a bit dated, but overall good.
Jawapan daripada Pihak Penginapan: Dear _TXHKduz7ei5****, we sincerely thank you for your full praise. Your satisfaction is the driving force for the work of all staff of the hotel. We will continue to maintain our enthusiasm and strive to make every guest feel at home! Thank you again for your support and look forward to your visit to Sheraton Guiyang in the near future.
B L Scarlett
Deluxe Double Room
Daftar masuk pada Ogo 2025
Other
2 ulasan
10/10
Outstanding
Disiarkan pada 2 Okt 2025
I really enjoyed my stay at Sheraton Guiyang. I had a very nice spacious room with a separate bathroom (ie not open plan); the staff were always very helpful. The concierge working the forecourt was terrific. I will very likely stay here again in the future.
Jawapan daripada Pihak Penginapan: Dear _TSXX67239v2****, we sincerely thank you for your full praise. Your satisfaction is the driving force for the work of all staff of the hotel. We will continue to maintain our enthusiasm and strive to make every guest feel at home! Thank you again for your support and look forward to your visit to Sheraton Guiyang in the near future.
Guest User
Premier Room A
Daftar masuk pada Ogo 2025
Couple
28 ulasan
8.5/10
Very Good
Disiarkan pada 11 Sep 2025
Great hotel and staff but they need to get EV charging installed as many of the stations shown as nearby do not exist
Jawapan daripada Pihak Penginapan: Dear D50915****, thank you for your detailed comments. Your suggestions and opinions are our precious wealth. Every suggestion you mentioned will be shared with the hotel management team. We will seriously discuss and make the best plan to provide a more comfortable and warm stay experience. We sincerely hope to meet you again in Guiyang and believe that you will have a good experience.
Guest User
Deluxe Double Room
Daftar masuk pada Sep 2024
Couple
3 ulasan
9.5/10
Amazing
Disiarkan pada 27 Okt 2024
Although dated .. still rather comfortable .  We were given high tea upon arriving . Great breakfast catering for both oriental  and western . Mr Ting  丁, serves and speaks  English at breakfast room … saving my husband ( 老外) from adding sour cream into his cereal !  One disappointment with the Cantonese restaurant . The roast platter was full of fatty meat . But the manager was very kind , upon complain and us not eating it , he took the price off the bill .  Will still recommend .
Jawapan daripada Pihak Penginapan: Dear _TSAU66zyyhu****, thank you for your detailed comments. Your suggestions and opinions are our precious wealth. Every suggestion you mentioned will be shared with the hotel management team. We will seriously discuss and make the best plan to provide a more comfortable and warm stay experience. We sincerely hope to meet you again in Guiyang and believe that you will have a good experience.
Guest User
Deluxe Room (2 Beds)
Daftar masuk pada Apr 2024
Business traveler
12 ulasan
10/10
Outstanding
Disiarkan pada 22 Mei 2024
Every thing was good and in order. Looking forward to book again
Jawapan daripada Pihak Penginapan: Dear _TIGB175ewe1m****, we sincerely thank you for your full praise. Your satisfaction is the driving force for the work of all staff of the hotel. We will continue to maintain our enthusiasm and strive to make every guest feel at home! Thank you again for your support and look forward to your visit to Sheraton Guiyang in the near future.
Guest User
Deluxe Double Room
Daftar masuk pada Jul 2024
Family
4 ulasan
10/10
Outstanding
Disiarkan pada 10 Sep 2024
The location of the hotel is perfect, it is located in the center of the city, just close to the subway station. The services are at high level. The food at the third floor is expensive but the taste is average.
Jawapan daripada Pihak Penginapan: Dear _TIUS18pi31im****, we sincerely thank you for your full praise. Your satisfaction is the driving force for the work of all staff of the hotel. We will continue to maintain our enthusiasm and strive to make every guest feel at home! Thank you again for your support and look forward to your visit to Sheraton Guiyang in the near future.
Guest User
Deluxe Room (2 Beds)
Daftar masuk pada Dis 2024
Family
2 ulasan
10/10
Outstanding
Disiarkan pada 3 Feb 2025
Great location, great lights view from room window…
Jawapan daripada Pihak Penginapan: Dear E30759****, hello! Thank you very much for your excellent review. Your satisfaction is the driving force for all our hotel staff. We will continue to maintain our enthusiasm and strive to make every guest feel at home. Thank you again for your strong support and we look forward to welcoming you back to the Sheraton Guiyang Hotel in the near future.
tan Pat
Deluxe Room (2 Beds)
Daftar masuk pada Mei 2025
Family
16 ulasan
8.0/10
Very Good
Disiarkan pada 12 Jun 2025
Dated but still good
Jawapan daripada Pihak Penginapan: Dear _GG440614****, we sincerely thank you for your feedback. Our hotel has an excellent location: just 3-5 minutes' walk, you can enjoy the riverside historic site Jiaxiu building, Guiyang snacks, and the landmark Zhucheng square. During your stay, our 24-hour guest service center can provide you with enthusiastic service. I hope our continuous efforts can win your full praise next time! Looking forward to your coming in the near future.
Guest User
Deluxe Double Room
Daftar masuk pada Feb 2024
Family
12 ulasan
7.5/10
Disiarkan pada 1 Apr 2024
Aircondition not working.. woke up both nights and mornings as Air conditioning suddenly stopped working. unable able to sleep well for the 2 nights. Technician came and checked on the first night and find room temperature about 25-26degC and fixed the AC. next morning A/C failed again. 2nd night woke up at 1 am from heat of the room. and AC again stopped working again…. so i called the Conciergr again. Unacceptable for a Sheraton badgel!
Jawapan daripada Pihak Penginapan: Dear _TSHK672737s****, Thank you for taking the time to provide us your valuable feedback on your stay at the Sheraton Guiyang Hotel. We apologize for any inconvenience of AC, and have arranged for the engineering maintenance and inspection work, and conduct inspections one by one to avoid similar situations to the greatest extent possible. We would like to thank you for your valuable feedback and we do sincerely hope despite the disappointment this time we will have the opportunity to welcome you back again in the future and that we will go above and beyond your expectation.Should you require further assistant, please feel free to contact us at your convenience. 
Guest User
Deluxe Double Room
Daftar masuk pada Jan 2024
Traveling with friends
2 ulasan
6.5/10
Disiarkan pada 13 Feb 2024
My judgment: - just 2 staffs I met with acceptable English - breakfast very poor: no cold cut, , no cheese, quality of food in best case 2nd class, no fish, therefore a lot of watery vegetables - no heating in the lobby and lobby lounge no heating at breakfast, guests were eating in thick winter garments (temperatures in the morning close to 0°C) - room cleaning not sufficient - defect water tap Never ever again! This is said to be a 5star hotel. Even not 4 stars...!
Jawapan daripada Pihak Penginapan: DearE7523****, thank you for your detailed comments. Your suggestions and opinions are our precious wealth. Every suggestion you mentioned will be shared with the hotel management team. We will seriously discuss and make the best plan to provide a more comfortable and warm stay experience. We sincerely hope to meet you again in Guiyang and believe that you will have a good experience.
5989****
Deluxe Double Room
Daftar masuk pada Apr 2024
Business traveler
13 ulasan
10/10
Outstanding
Disiarkan pada 8 Mei 2024
The room was very nice, the front desk was very good
Jawapan daripada Pihak Penginapan: Dear 5989****, we sincerely thank you for your full praise. Your satisfaction is the driving force for the work of all staff of the hotel. We will continue to maintain our enthusiasm and strive to make every guest feel at home! Thank you again for your support and look forward to your visit to Sheraton Guiyang in the near future.
Guest User
Deluxe Double Room
Daftar masuk pada Mei 2024
Traveling with friends
6 ulasan
10/10
Outstanding
Disiarkan pada 10 Jun 2024
Very solid, clean room. Centrally located.
Jawapan daripada Pihak Penginapan: Dear D444294****, we sincerely thank you for your full praise. Your satisfaction is the driving force for the work of all staff of the hotel. We will continue to maintain our enthusiasm and strive to make every guest feel at home! Thank you again for your support and look forward to your visit to Sheraton Guiyang in the near future.
Guest User
Executive Deluxe Twin Room
Daftar masuk pada Jul 2023
Business traveler
1 ulasan
6.0/10
Disiarkan pada 8 Ogo 2023
I have been at other Sheraton hotels around the world and this one had by far the poorest hygiene standards. In addition, the rooms were tiny so was the bathroom and was lucking supplies such as conditioner and hand soap, the restaurant was closing early — around 22:00 — and the breakfast selection was nothing special. Finally, it was very hard to find someone to communicate in English.
Jawapan daripada Pihak Penginapan: Dear _TIXXtg03jw2****, thank you for choosing to stay at the Sheraton Guiyang hotel. We are sorry to hear about your unpleasant experience. We are confused about the hair conditioner and hand soap issues you mentioned. Because the container of hair conditioner is fixed on the wall, next to shampoo and shower gel, and the soap for washing hands is in the soap dish on the sink.We sincerely hope to have the opportunity to contact you and make an apology to you, at the same time, deeply understand our shortcomings. We apologize for not meeting your expectations this time. Should you require further assistant, please feel free to contact us at your convenience. We sincerely hope you can visit Sheraton Guiyang again!
Lucky_Luke
Deluxe Room (2 Beds)
Daftar masuk pada Apr 2023
Family
20 ulasan
9.0/10
Great
Disiarkan pada 18 Jun 2023
A little bit old, but overall very good hotel and definitely value for money. Staff very friendly.
Jawapan daripada Pihak Penginapan: Dear _TSXX6718vmy****, we sincerely thank you for your praise. Your satisfaction is the driving force for the work of all staff of the hotel. We will continue to maintain our enthusiasm and strive to make every guest feel at home! Thank you again for your support and look forward to your visit to Sheraton Guiyang in the near future.