Pengguna Tetamu
23 Jun 2024
We spent one night here on our trip to Scotland to celebrate our anniversary, and we were so looking forward to it, but were very uncomfortable and disappointed in our stay. From the moment we arrived, the staff was very awkward and environment just felt lacking. The outside of the property was beautiful and the inside felt historic, but it just doesn’t match the photos or reviews. Without the garden outside, this hotel would be out of luck. We were so excited for our dinner, but we were made to feel super uncomfortable when we only ordered one starter and one dessert. There were no prices on the menu, and frankly, no one should be made to feel uncomfortable about what they’re ordering for dinner. We spent plenty of money here, but the staff was visibly annoyed by us not each ordering a three course meal. There was one female staff who was very friendly, but the other three we encountered were very awkward and we couldn’t wait to get out of there and go to our room. At breakfast, my husband was asking about a certain ingredient in the omelet, and the server just said he’d take it out and didn’t give my husband a chance to respond before storming away. We left the hotel feeling very strange and disappointed because we wanted a very special anniversary, but this hotel is not what we’d hoped it would be for the price. All of the negative reviews are unfortunately true. I wouldn’t recommend staying here unless staff is changed and the building is updated.
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