Hotel Terbaik di Basel dengan Spa

Well located hotel in the center of Basel. Thoughtful touches such as a library and fruit and water on each floor. Nice people at the front desk. Unfortunately, I would not stay here again. I asked for a quiet room and was told I had been assigned one. However, the music from the downstairs restaurant was so loud that it reverberated through the walls. I've never had a such a loud hotel room - I could clearly hear the songs from two floors below. While the staff was sympathetic, I could not move rooms since the hotel was full.

Mooi verzorgd en eigenlijk 5* waardig hotel! Kamers zijn ruim en bedden slapen heerlijk. Enig minpuntje is de badkamer waar je moet douchen in de badkuip met een zeer kleine douchekop en het toilet direct achter de douchedeur. Voor de rest: - het personeel is top, ontbijt is volledig en uitgebreid - de gym en spa is heerlijk en het zwembad is heerlijk groot

Our 3 day trip in Basel concludes on more positives than nagging issues. First the good part: Staff such as Steven, Catia and Michael are worth mentioning as they did their best to accommodate our requests. In general the front office staff seems rather well trained and courteous. Secondly the location of this hotel is ideal. With access to train, tram and bus stations within a couple 100 metres is very convenient. Sound isolation and sleep quality are pretty decent. Rooms are modern and seem to ve renovated recently. Ample parking available in the basement. The best part is the entrance of the hotel is within the private space and does not hinder public traffic. So parking the vehicle to offload the luggage is practical. I feel one of the best designs of this hotel is to be able to manoeuvre your car and allow guests to be able to safely disembark. Breakfast is decent and very clean setup. No signs of hygiene issues. And now to the few nagging issues: First the over engineering of elevators and their use can ve confusing at first. Staff should take time to read any messages and requests done through third party booking platforms. Although requests were addressed promptly but could have avoided delays. Room temperature settings difficult to comprehend for kelvins to Celsius conversions. Also the room was quite warm and slightly unpleasant in the evening. Breakfast should consider some infant friendly options too. Value for money - a miss for sure. Overall I would say it was quite a pleasant experience but the management needs to step up on making it a value proposition.

We recently stayed at the GAIA hotel in Basel for two nights. The location across from the train station was very convenient. The hotel staff was super accommodating and helpful in answering our questions, even looking up the platform our train was leaving from and telling us how to find it. Our room was clean and comfortable. Breakfast was included and the quality and variety was good. Would definitely stay there again.

非常好的酒店，推薦帶朋友或者家人一起來住