Hotel Kelowna dengan Gim

We had a great stay! The staff were so friendly and polite, and the hotel was very clean and tidy. The free breakfast was tasty, and the shuttle bus made everything super convenient — especially for visiting our son at UBCO. We stayed two nights and would definitely come back.

The hotel was extremely busy, as it was a holiday weekend. The state of the hotel definitely showed an increase in volume and turnover. Our room, the entranceway, and the bathroom floor had white marks all over it. At first, it looked like a child walked into paint and then ran in and out of the room. However, with the smallest of elbow grease, I was able to remove most of the marks from the bathroom. In doing so, it looked more like dried oatmeal, but I couldn't be sure. My point is that it was impossible not to notice this mess and that someone made a conscious decision to leave it in this manner. They did this, knowing that it was a long weekend and that guests would be paying in some cases double what they normally would pay. At these prices, with taxes,fees, etc, we were over a grand for 2 nights. At these prices, you do expect the rooms to be in pristine condition. We had spoken to a staff member delivering towels to a nèar by room. He informed us that he would speak to his supervisor and that someone would be up shortly. At this point, it was late and we were at the end of a solid week of moving. We needed sleep more than anything. To the best of our knowledge, no one tried to reach us in regard to this issue. This is a beautiful hotel. However, more needs to be done to keep it that way.

The location is great! Very near the lake, great for a short walk after dinner. There's a Lululemon beside as well. Breakfast is complimentary and quite awesome. Highly recommend anyone who is staying in Kelowna.

Room was clean and quiet. Breakfast was amazing ! Kids love the indoor pool ! Recommened for the families.

It's about a 10-minute walk to the beach, which is very convenient. The room was clean. The only downside was that I had to provide my billing address to the receptionist because of a communication issue between Trip.com and *******.

Hotel is newer so feels fresh and clean. Our room and bedding had a bit of a stale smell, I asked to have the pillows swapped after the first night as I immediately noticed the “greasy” smell when I went to bed. Although they exchanged the pillows, the second set was no better so I sprayed them with some aromatherapy I happened to have on hand. Overall nice hotel, front desk staff could be more friendly and professional, but not a big problem.

The hotel was great, we enjoyed our stay. The room was spacious, bed comfortable, nice pillows and towels. The toiletries were a bit too small, so we asked for more and were provided right away. I absolutely loved the territory and the warm outdoors swimming pools and hot tubs, those are amazing!  The only thing is the restaurants on the property, even though the menu is quite good, the dishes didn’t taste great, we had two breakfasts and two dinners, and ordered different things every time, but still. Could be us, but just a note, you may want to eat elsewhere.

The hotel staff were consistently friendly and helpful, which made for a welcoming atmosphere. The room itself was spacious, and the bathroom was notable small. While the stay was generally satisfactory, there were a few concerns that impacted my experience. Unfortunately, I encountered numerous small flies in the room, including one on a towel, which required me to use tissues to address. Additionally, the elevator was in need of more frequent cleaning, as it appeared quite dirty during my stay. On a positive note, the hotel offered breakfast vouchers for Ricky’s, conveniently located just outside. These vouchers were valid until 4 PM, which provided a nice level of flexibility.

This was a two day planned get away for my husbsnd and I. Great location, we walked everywhere. The deck was a bit dirty, however there is construction going on around this location. The garbage truck dumps the big bins at 5:30 am so if you get an early wake up call. The hotel itself is a good choice, restaurants is also good. No pub anymore, but does not say this online. All in all good stay.

Our stay was generally okay—clean room and expected service—but nothing particularly memorable. One issue stood out: we were asked to stop using the pool at around 9:30 AM because we were told it only opens at 10. We respected that, but just minutes later, another guest used the pool at 9:37 AM, followed by a family with two kids before 10 as well. It felt inconsistent and a bit unfair. A clear and consistently enforced policy would’ve avoided the confusion and frustration. This small incident left us with mixed feelings about the stay.