Hotel Malang dengan Gim

Service can be improved especially for the restaurant staff. Was there for more than 3 nights, every time during breakfast the chef didn’t even look at my face or replied to me when I’m ordering something from the live station menu (I’m local btw), but once there’s a foreigner speaking to him in English suddenly he’s the friendliest guy in the room. Room is spacious and clean, newly renovated room.

Im was very happy with this hotel. I wanted to stay longer in Malang only because I liked the service of this team . Very friendly and helpful. The best breakfast I have ever tried. They have surprised me with the high quality. Always clean and location is good. Thank you 101 Malang Team .

We stayed at Grand Mercure Malang Mirama for our honeymoon for 3 nights and 4 days, and honestly, it was one of the best hotel experiences we’ve ever had. My wife absolutely loved everything about this hotel, and so did I. From the moment we arrived, the hospitality was exceptional. We were welcomed by Wike from the front office, and she truly made our stay extra special. She was always smiling, respectful, kind, and very helpful throughout our stay. She even offered us free activities and vouchers, which was such a nice touch. The biggest surprise was that we got upgraded to the Executive Suite, the highest room category in the hotel. Huge thanks to Wike for making our honeymoon unforgettable! The room itself was unbelievable. Beautiful views, a huge living room, separate bedroom, and an amazing bathroom with a bathtub overlooking the view. Everything felt luxurious and very comfortable. Since it was our honeymoon, the room was also beautifully decorated and we were welcomed with a fruit basket, which made us feel really special. Breakfast was another highlight. The variety was insane so many options that we honestly didn’t know what to choose. Everything we tried was delicious. One thing that really stood out was the staff. I’ve traveled quite a lot, but the service here felt different. Every single staff member we met smiled, greeted us warmly, checked if everything was okay, and helped immediately whenever needed. You can really feel the genuine hospitality here. We also received a complimentary photoshoot from the hotel, which was such a lovely experience. The photographer was great, and we even got a printed photo in a frame to take home as a memory. The only disappointing part during our stay was the Teppanyaki experience at the Japanese restaurant. Unfortunately, it did not meet our expectations at all. The chef only cooked in front of us without any interaction or entertainment, and when I tried making conversation, she seemed annoyed. Considering how expensive it was, it honestly felt very underwhelming. I personally wouldn’t recommend the Teppanyaki experience there. Other than that, everything was truly amazing. Even though I don’t remember everyone’s names, thank you to every single staff member who made our honeymoon so memorable. We absolutely loved our stay and will definitely come back again. And once again, special thanks to Wike you are a star ⭐

The hotel itself is in the city centre and within a mall which is convenient but it can get very crowded (and jammed) on weekends. The staff are polite and understanding. We had to pay 100k IDR deposit for our rooms but since we were carrying sleeping kids, they let us check into the rooms first. Room is clean but old and basic. The room does not have safe deposit box, unmovable shower head. Basic amenities are dental kit, sanitary bag, shower cap, and lotion. Shampoo and shower gel are 2-in-1 and stuck on the wall. There’s only bath towel (no hand towel). Sound-proofing can be improved since the corridor is not carpeted. Breakfast is free for kids 5 and below. Taste-wise it’s ok. Apart from egg station, salad, waffles and bakery section, the rest are very much Indonesian style.

Good place Lokasi di pusat kota Tempat tidur yang nyaman Makanan yang enak Dan kamar yang bersih

Good hotel, a bit out of the town, room is big and comfortable, room is decorated with nice contemporary look.

設施衹能説是一般話，相當於國內的民宿。晚上房間的隔音不太好，隔壁有人三更半夜在聊天也能夠聽到，但是相對而言瑪琅衹是過站，可以住上一晚。