Hotel Nagoya dengan Gim

Nice property, great ambience for holiday mood. Clean bathtub, you can soaking in a tub of hot water. But, the shower area has a bit gross of grimes, and it has an awful smell. Luckily, the room, towel & bedsheets are clean and the staff are always smiling and friendly 😀. The food is good, my favourite is the Bubur Ayam, and espresso is great, with plenty of Western and Asian cuisine choices as well.

A nice and seamless check in experience. Hotel is relatively new and conveniently located next to Grand Mall Batam. We are tired from our recent long trip and decided to go batam for a quick and self pampering getaway. Luckily an early check in was available. Front Desk Maya helped to do check in smoothly. It was a nice experience indeed. Anyway, there's also a lot of massage, foot reflexology places around the hotel area...

Location, of course! - usually its fully booked and can be a bit pricey, but luckily, we manage to secure a room during the Christmas season week. I decided to book the same hotel which I stayed 2 years ago due to its prime location just opposite Batam Grand Mall. Easy to walk back after a late 🎬. Also, walking distance to my FAV SPA (Eska) and another mall (DC mall). We definitely return again next time!

Everything is fine except that there is a problem with the room door lock. We called up the receptionist and 2 of the hotel staffs came over within 5 mins to repair the door lock on the spot. Its not our first time staying in this hotel and we will definitely come again.

We are family of 4 (2 adult & 2 kids age 11 & 12). We requested for connection room, but we were so surprised that the hotel only have 2 connection room which is at level non-smoking room and level smoking room. We stayed 4D3N and we have to separate the kids sleep with us each other's. Firstly, they sent us to level 5, the window facing building opposite the hotel look like empty and running down, so scary so i asked them to change for us, lucky they still have available room for us at level 3 facing the road. The food was ok ok for me and family. every day different kinds of food. but not much western choices. The room was spaces and have kind of smell, maybe the carpet smell. but ok still acceptable. The service was good. asking for extra pillow, rubbish plastic, clean the room change the bed sheet etc. The location walking distant to Nagoya Hill Mall. Took grab to BCC mall, Mega Mall all nearby. Grab/gojek is so fast and Easy in Batam. It a good experience for us. after all we did have fun in Batam.

I have never been to Batam, and when choosing a hotel for this inaugural trip, I depended on reviews from previous customers. I concur with the positive reviewers. The hotel location is good, a short walk from Grand Batam mall and various food outlets. The room is large, with cozy beds and good Internet connectivity. They served excellent breakfast with good choices on the menu. Helpful and accommodation staff.

Hotel is pretty dated. Breakfast is not really good too. And the hotel is undergoing renovation on the ground floor so can hear all the drilling and can't chill in the hotel in the day. Although the room is supposed to be non smoking, the previous guest seemed to have smoked in there, so the toilet stink at the start. But the location is good, it is less than 5 mins walk to the Grand Batam mall.

During my recent four-day, three-night stay at The BCC Hotel & Residence, I found myself reflecting on a mixed bag of experiences. The hotel itself shows its age, with visible wear and tear on the facilities. We experienced significant inconveniences, such as a malfunctioning elevator, leading to extended waiting times to get to our floor. The water in the shower was lukewarm at best on the first day, though, fortunately, this issue did not persist. Cleanliness fell below expectations. I discovered unremovable stains on the provided towels, bed sheets, and pillowcases. A roach incident within the room was unsettling, to say the least. These hygiene issues might be particularly concerning if you prioritize cleanliness. Facility-wise, the aging infrastructure could benefit from a thorough renovation. Despite being advertised as a 4-star hotel, the overall ambiance and amenities felt more akin to a 3-star establishment. On the positive side, the breakfast buffet offered a diverse range of options. The quality of the food was average, with some dishes leaning towards the salty side. Nothing was particularly impressive or offensive. The hotel's location is undoubtedly one of its strongest attributes. Its prime positioning provides excellent convenience for travelers, making exploration of the area effortless. Additionally, the accommodation cost is quite affordable, a favorable factor for budget-conscious guests. In conclusion, while The BCC Hotel & Residence provides value in terms of location and price, there are marked areas for improvement. A committed effort to enhance hygiene and update facilities could elevate the guest experience to match its 4-star rating.

Checked into this hotel at abt 8 or 9pm, cos we could not stand the hotel we checked in earlier. Was so glad that we got a beautiful deluxe room for ourselves at this timing. The staff was very friendly and accommodating. The reception even accommodated my last minute request for a birthday surprise for my hubby at midnight. They were so nice!! They prepared a choco lava cake with a birthday candle and a Happy Birthday wish on the plate. And 2 staff were there singing a Happy Birthday song as well. Hubby was very much caught by surprise. The room was great - spacious with sofa and armchairs with nice looking furniture, the whole room is very clean with a nice cosy setting, bathroom amenities was great, and the king bed and pillows were so comfortable I had the best sleep in many months! The best sleep was definitely the highlight of my holiday this time round 🤭 Location is awesome as its so near to Nagoya Hill Mall, all we had to do was just go by the back way. Breakfast is nice and filling. I'm not really a picky water so being full is good for me. We had a great view from our room as well. It was such a pleasure and a redemption from the bad service we unfortunately had to receive from our earlier booking at another hotel. The rooms are really as nice as the photos they uploaded. Really made our day here at Grand I Hotel. Thank you to all the staff who have served us during our stay 28 to 30 Jan 2023 at Room 627. We are really grateful for a wonderful holiday and birthday experience here. We will definitely be back here when we come to Batam again. Keep up the good work!

Stay for 2 night in July..(Sat-Mon) with Breakfast Hotel lobby not So big but its long shape..Love the elevator located where hide from FO counter but direct to main access n Lobby. Cons -Even the location is in Nagoya,but its not in central nagoya where u cant find food or city walk easily.(its stil acceptable where u can use transport) -The sink in toilet room Number 8007 is almost clogged,the water from sink bowl dissappear slowly. - Omellete station during Breakfast on 11/7 very slow,I order the omelette 1st before enter the dining area(coz the omelette station is beside lift).After i take my food,wait very long for my omelette to ready.I finish all my breakfast already then the omelette is arrived.very spoils my morning. -Not a walking distance to attractions. Pros. -Good FO,F&B(except mention above),HK and concierge team.They all serve with smile n generous. -The attitude of staf is show how good is indonesia hospitality. -Even the pools not so big and the gym is small.But this is enough for you to relax n enjoy the facilities while see the view of nagoya town. -affordable price hotel room -delicious buffet spread(i really means it). -The lady in black suits (F&B incharge on 10&11/7 is really good.She really makesure all the food is top up and cust have enough food).But i forget her name. -Room is quite good and its concept suitable for couple due to the toilet is glass wall n using only white blinder.(we like it coz we r couple). -They using Presidential suite hotel collection mattress and its really good for me. -i like how simple the minibar and kettle design. -good lightning in room -nice view from room. -Good HK team in cleaning our room when we out to town. -I like when hotel using card scanner in lift to room level,its very secure n privacy. -Love the smells of the lobby n room -its sound proof quite good -And the Air conditioner its really good,well maintain and cools.(we in asean hv very hot temperatures,and good AC is must in hotel). Overall this hotel give u good level in privacy and comfortable stay.Even there is some space need to improve but not its still a good hotel with the good staff. TQ